Total 1912 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

73%

4

Stars

23%

3

Stars

3%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

SJ

Sonam Jain

Financial Services, 1-10 employees

More than a year

5.0
February 2022

standout features

Pros

Comes with a wide range of standout features that are simple to use and really improve virtual meetings. Things like immersive mode for virtual backgrounds, PowerPoint virtual background support, screen sharing, video filters, studio effects, sharing multiple windows, light adjustment, annotation tools, breakout rooms and keyboard shortcuts all make the platform more useful and engaging.

Cons

An issue is that mobile screen sharing only works on iphones and ipads. The free version also has a fairly short usage limit and the paid plan feels a bit expensive compared with some other providers.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

10

Functionality

10

A

Anonymous

Computer & Network Security, 500+ employees

More than a year

4.0
February 2022

helpful host controls for webinars

Pros

Ever since I started college, this tool has been part of my routine and during the pandemic it became something almost everyone was using every day. It really helped us run meetings and webinars and the host controls are especially useful since you can manage who is allowed to send messages in the chat and whose microphone should be muted.

Cons

One thing that still causes trouble is that there isn't enough control over who can join the meeting. At times, unwanted people get in and end up disturbing everyone.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

SS

Shivangi Shah

Pharmaceuticals, 11-50 employees

More than a year

5.0
February 2022

reliable meetings

Pros

Getting onto a call is pretty easy and just about anyone can join, turn on their camera and share their screen to work together on projects. The recording feature has been dependable and I haven't run into bandwidth problems even with bigger groups. The background and blur options are also a nice touch.

Cons

I really don't have any major complaints at this point. The only minor issue is that sometimes a meeting takes a couple of minutes to open after clicking the link.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JV

Jobz Veloso

Banking, 500+ employees

More than a year

5.0
February 2022

screen sharing is great

Pros

Screen sharing has been such a big help. It makes it much easier to explain important details in a clearer, more organized way especially since many of us at Capital One are visual learners. It's also really useful for troubleshooting a coworker's system when needed which is a huge plus. On top of that we're able to conduct audits as well which matters a lot since we work with sensitive customer information.

Cons

Something that's missing is background noise cancellation. I really hope that gets added since a lot of our employees are working from home.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

A

Anonymous

Computer Software, 11-50 employees

More than a year

5.0
February 2022

my review

Pros

Feels like the household name for online meetings! Pretty much everyone already knows how to use it, it includes all the features you typically need and it works every single time. It's dependable and consistently reliable.

Cons

I don't really have any complaints about it. If anything, the only improvement I'd suggest is offering more affordable pricing packages.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

MH

Masudul Hassan

Research, 11-50 employees

More than a year

5.0
February 2022

good platform

Pros

When Covid19 brought everything to a halt, this software helped our company (Agribusiness Education and Studies International) keep our research work moving without disruption. We relied on it for video conferences, hosted many webinars related to our research and used it to stay connected with our vendors. The recording feature has been especially useful since employees who could not attend live sessions can still watch the webinars later. Its screen sharing tools are also easy to use which makes communication much more efficient overall. It has given our stakeholders a very strong platform to manage daily operations effectively.

Cons

One drawback for our stakeholders is the 40 minute limit on meetings in the free version. Because of that restriction we have to keep creating and scheduling new meetings whenever a session runs longer than the allowed time.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

A

Anonymous

Online Media, 51-100 employees

Less than a year

3.0
February 2022

fun whiteboard but laggy

Pros

One thing I really enjoy is the drawing feature especially because you can use it to play games with other people in the meeting. The video conferencing itself is also quite good and works well overall.

Cons

The frustrating part is the lag. Whether I use it on mobile or on my PC, the app tends to slow down right from the moment I launch it. There are also times when the audio quality is not very clear.

Rating Distribution

Ease of use

5

Value for money

5

Customer Support

5

Functionality

5

A

Anonymous

Telecommunications, 11-50 employees

More than a year

5.0
February 2022

I like the recordings

Pros

Lets more than 800 people join the same meeting which is incredibly useful for large sessions. The admin controls also make managing everything much simpler and the recording feature is really helpful for sharing business meetings with people who couldn't attend live.

Cons

Downside is that it can be vulnerable to scam attacks and that definitely needs improvement.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MMB

Maurice M. Burke

Marketing and Advertising, 1-10 employees

More than a year

5.0
January 2022

meetings that just work

Pros

It makes online meetings really simple to run, offering plenty of essential features along with more advanced tools whenever they're needed.

Cons

A few parts can feel a little tricky if you're not very tech savvy but that's easy to get past thanks to the huge number of guides, articles and user resources available online.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

10

NM

nomsa mphinyane

Environmental Services, 500+ employees

More than a year

5.0
January 2022

essential for remote communication

Pros

Keeping in touch across different platforms has become much more convenient with this app! It has turned into a basic necessity for almost every organization especially during the COVID19 period.

Cons

Issue is that you need to download the app before using it, unlike some other tools where you can just open a web portal and sign in.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

AH

Asmaa Hatem

Hospital & Health Care, 500+ employees

More than a year

5.0
January 2022

great collaboration features

Pros

Starting off with the platfom is quick and it is simple to use while still offering plenty of collaboration features.

Cons

The only problem for me is that when I use it personally, meetings are limited to just 45 minutes.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

MR

Malcolm Ribot

Design, 1-10 employees

More than a year

5.0
January 2022

staying connected from anywhere

Pros

Being able to meet remotely with coworkers, friends and family has made a big difference for us. It helps us collaborate on business projects, keep each other accountable, share screens while working on the same thing and get advice or feedback in real time. It's also been fun for virtual games and, overall, it's helped us stay connected and build stronger relationships.

Cons

The audio and video quality can be inconsistent at times.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

A

Anonymous

Legal Services, 11-50 employees

More than a year

5.0
January 2022

best one out there!

Pros

With so many video meeting tools available now, this platform still feels like one of the original leaders especially in the professional world. I really value how committed they seem to their users and how they keep refining the platform with new and improved features. Those small, ongoing updates don't go unnoticed and I genuinely appreciate the care they put into the details that really matter.

Cons

Every now and then my audio cuts out and I'm not really sure what causes it. Aside from that I don't have any complaints.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

LM

Lindsey McFadden

Marketing and Advertising, 11-50 employees

More than a year

5.0
January 2022

allows for collaboration

Pros

Has been really useful for scheduling meetings, sending out invites, recording sessions, sharing screens and handling larger group calls without much trouble.

Cons

Problem is the pricing starts to feel expensive as the company grows. When we only had 3 employees, it barely mattered but now that we're over 20, the cost is definitely adding up.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

9

Functionality

10

OP

Olivia Patsfield

Automotive, 1-10 employees

More than a year

4.0
January 2022

what a powerhouse!

Pros

Has really become the workhorse of this industry. It performs better than other platforms even though there's still room for some updates.

Cons

The video quality isn't my favorite and the buffering can be frustrating. On top of that using all the fun special features doesn't feel very user friendly at all.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

CC

Caleb Caleb

Leisure, Travel & Tourism, 1-10 employees

More than a year

5.0
January 2022

flexible sharing and controls

Pros

Screen sharing has been really helpful and it's simple to give access to anyone who joins the meeting.

Cons

At times changing the settings for specific meetings was a bit frustrating because those options felt buried on the website. There are plenty of customizable settings available, they're just not always easy to locate.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

DSA

deden saepul alfarisi

Design, 1-10 employees

More than a year

5.0
January 2022

fitting for remote meetings

Pros

With Covid making it hard for people to go out, this app has been really helpful. I genuinely appreciate being able to still meet with others and continue doing my job from home without needing to leave the house.

Cons

There are times when I can't fix the issues that come up with the app during meetings and sometimes it just runs into errors.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

A

Anonymous

Staffing and Recruiting, 500+ employees

More than a year

4.0
January 2022

user friendly design

Pros

It feels versatile and easy to use, with a well-rounded design that makes the overall product work really well.

Cons

Getting it integrated with my existing business setup felt a little challenging.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

8

JRP

José Raúl Páramo

Real Estate, 51-100 employees

More than a year

5.0
January 2022

honest thoughts

Pros

It's been a reliable, secure and fast solution for web conferencing and that consistency really makes a difference during meetings.

Cons

Issue is that HD video isn't enabled as the standard setting and there still aren't enough options to preconfigure a virtual background.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

RM

Rachel Maina

Writing and Editing, 1-10 employees

Less than a year

5.0
January 2022

versatile mobile access and clear sharing

Pros

Being able to use it from a smartphone anytime through the app is probably the part I appreciate most and the fact that you don't need any subscription just to download it makes it even better. It's very beginner friendly especially for someone who has never used the software before. During meetings, screen sharing works really well and stays clear and participants can zoom in on the shared screen however they prefer. It also fit into my business setup without any trouble since I work professionally as a Virtual Assistant and Transcriber.

Cons

It can use up mobile data bundles pretty quickly and when the internet connection is weak, the call tends to disconnect from time to time.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9