Zoom Reviews

Pros

Ever since the pandemic, this has basically become a household name for video calls and online meetings and that says a lot. The pricing is affordable, it's simple enough for just about anyone to use and it still performs reliably even when the internet connection isn't very strong. It already includes nearly every feature you could need and they continue expanding it with more additions, including new integrations.

Cons

I'm not a fan of the way screen sharing works. You can share your screen but you can't upload content like presentations or PDFs in advance and if needed, there's also no option to keep that shared content saved somewhere in your account.

Pros

Covers all the core features I expect from a video conferencing app: two-way audio and video, screen sharing, chat, screen recording and presentation tools like annotation and whiteboard. One thing I especially appreciate is being able to choose between HD and original camera quality which really helps when I need to save on data bandwidth. As an education student who often does demo lessons and reports, the built-in noise cancellation has also been very helpful because it keeps background noise from distracting the people listening.

Cons

One part of the software that still bothers me is not being able to clearly see my audience while I'm sharing my screen. During presentations, it makes the session feel less connected because I can't read their reactions as I speak. I also get confused when someone asks a question and I can't immediately see their name to acknowledge them so I end up having to ask who is speaking first. That's been my biggest concern although I'm still not sure whether the platfom truly lacks this option or if I just haven't figured out where to find it.

Pros

It's a really strong option when you're on the enterprise plan.

Cons

The tier restrictions feel pretty limiting compared with other alternatives.

Pros

One thing I really appreciate about it is how many useful features it offers at a very affordable price. The interface is simple to pick up and after using it a bit, the tools start to feel very comfortable and natural. Another part I liked was being able to join meetings as a guest without having to log into an account. For basic needs, it works really well and feels like one of the better options out there.

Cons

Having to re-enter a meeting when there's a problem during screen sharing is so annoying since doing that usually fixes it (still feels inconvenient). Other than that, most things have worked out fine. The only thing I can't fully rely on is the video quality when a larger number of users are in the meeting.

Pros

After trying most of the video conferencing tools out there, this still feels like the most accessible and feature-packed option to me. It's very user friendly and simple to figure out but at the same time it has plenty of power behind it. One of the biggest advantages is that almost everyone already has it installed so scheduling a meeting or starting one instantly is usually quick and convenient.

Cons

It's hard to find much to complain about because compared with most other options available, it usually performs better overall.

Pros

Despite living in Lebanon where the internet can be pretty slow, it still gives me the best call quality. It really helped me keep in touch with my university friends during the pandemic while we studied together for exams. It's very simple to use and works really well.

Cons

The only downside I've run into is with wireless headphones. If I try connecting them during a meeting and they don't work, I have to leave the meeting, reconnect and then join again.

Pros

One thing that really works well is how tightly it connects with Slack which makes setting up meetings with teammates really convenient. Handling calls with a lot of attendees is also very manageable especially with simple controls for muting and turning video off. It's been really useful for speaking with teams and coworkers in different countries, as well as outside partners. I also appreciate being able to blur or switch my background and leave comments during meetings. Having a easy link to click and instantly join or start a meeting is a big plus and screen sharing has been very reliable too. Overall it's an excellent tool!

Cons

There are only a few minor issues. Sometimes a meeting shows that it started in 1980 and I have no idea why that happens so it would help if there were some explanation when that popup appears. I'd also like an option to appear as though I'm not in the meeting since that can matter in certain situations. It might be a more advanced feature but having a way for another person on the call to take control of your screen would be really helpful when making changes to presentations and similar work.

Pros

It really helps create a sense of closeness while working remotely and it does that with a tool that feels simple and practical to use.

Cons

there's very little to complain about with this tool. It's practical, easy to use and very reliable especially with the security features it includes.

Pros

Using this platform has been very dependable and convenient. The video and audio quality are excellent and it works well across different devices, operating systems and standard web browsers. It also connects smoothly with other tools which makes it even more flexible. The apps you can add have made it faster to get the most out of the software and access specific functions when needed. The polls feature is especially useful because it supports both verbal and non-verbal communication during discussions. Even the free version helps make meetings more productive.

Cons

At times, I schedule a meeting for a set amount of time and the notification telling me that the time is up can be a little disruptive and throw me off. Also, it doesn't really offer extra features beyond what the buyer originally asked for.

Pros

During Covid, this platform was a real lifesaver for us. Our entire university shifted online and this meeting software ended up being a huge help from the very beginning. It's affordable, lightweight, doesn't demand much from hardware or network usage and still offers a lot of features for the price. We used it regularly for online classes as well as meetings. The audio and video quality are very good and the recording feature has been especially useful. The recurring meeting option is another feature that worked really well for us.

Cons

It is definitely a strong meeting platform but its integration with third-party tools still feels underdeveloped. The interface could also use a bit of a refresh.

Pros

Became a big help for our team especially during the coronavirus period when remote communication was essential. It solves a major problem by making team meetings more practical and productive. There are plenty of features that support collaboration and scheduling meetings is very convenient. I also really appreciate the technical support and the email updates it sends whenever new features or updates are released.

Cons

My only complaint is that you need a strong internet connection to get good meeting quality. Other than that it has been excellent.

Pros

It performs very well, doesn't need powerful hardware and stays lightweight across different devices. It's also simple to use, comes with plenty of features and remains a low-cost option while being open source.

Cons

One unfortunate downside is that it was discontinued in many industries and critical companies because it had been hacked before which damaged the trust between the platform and its clients. That's honestly sad especially since it proved its value so much during the Covid period.

Pros

Has been really useful for video conferencing especially because the video and audio quality work very well.

Cons

One issue I've run into is some lag during screen sharing and I'm not sure whether that's something that can be improved.

Pros

Using it feels almost plug-and-play. It's simple to operate, sharing the screen takes no effort and creating rooms is easy. Setting up opinion polls is also convenient and the secure servers give added confidence while using it.

Cons

At times, it doesn't adapt well when the bandwidth keeps changing.

Pros

Feels like one of the clearest, most reliable and most complete platforms for video calls right now. Sending out a meeting link is very easy but at the same time it also gives you plenty of access controls and collaboration options to work with others effectively. It is especially well suited for educational and training environments.

Cons

One feature I really wish it had is a way to require participants to enter more than just a name before joining. People often type in nicknames or slang and that makes it hard to identify who they are. If there were a required address field or something similar, it would help us a lot. At the moment, we have to manually check each person in the waiting room against our database to confirm they should be allowed into the meeting. It definitely has a solid free plan with a lot of useful features but I do not like the time limit in the free version. It might have been better to restrict a few features instead of limiting meeting time so heavily. That would make it more helpful for people who cannot afford to host their own setup or pay for a premium plan. And honestly, the paid plan is not exactly cheap either.

Pros

Really sets itself apart from other platforms. Being able to connect and stream either directly on the platform or through Youtube has been a game changer for the online space. The range of app integrations for accessing specific features also helps you get much more out of the platform. The polling feature is an excellent addition and makes non-verbal interaction during meetings possible. Even the free version is capable of supporting productive meetings and the way the platform adjusts when network strength changes is especially impressive.

Cons

I haven't run into any major issues with the software.

Pros

It has become a go to tool for a lot of businesses and it's hard to avoid since so many people already know how to use it or are expected to use it in work meetings. It delivers high quality audio and video and adjusting the settings up to HD is pretty easy on both mobile devices and computers.

Cons

The virtual background feature could use some improvement especially when you don't have a green screen. It would also be better if it were priced more affordably since there are other platforms out there offering similar quality and services.

Pros

Whether someone is a beginner or a regular user, this platform is simple for every type of user to work with and the quality it delivers is really impressive even when the internet connection is unstable.

Cons

When it comes to drawbacks, I honestly haven't been able to identify any.

Pros

Even though this isn't the main platform we use at the office, quite a few of our vendors and contacts rely on it and it's been a really smooth option for video calls and online meetings. We moved away from our previous tool because of constant connection and audio problems and I haven't run into those kinds of issues with this platform. It performs consistently well, feels accessible enough to use without any training and gives a high-quality experience every time.

Cons

The only slight challenge is that the tools can feel a little overwhelming the first time you use it like switching views or locating reactions. That said spending a few minutes clicking around the screen usually clears things up pretty quickly. And if you've used other conferencing apps before, the layout is actually pretty easy.

Pros

It's a practical platform that even very basic users can get into without much trouble which makes it highly accessible.

Cons

They stayed with the original feature set for far too long and didn't evolve in line with what the market needed after becoming the default choice. To me that shows a real lack of foresight and a major missed opportunity.