Total 2562 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

70%

4

Stars

26%

3

Stars

3%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

CK
Connor Kirk

Non-Profit Organization Management, 51-100 employees

More than a year

5.0

“Positive experience”

Pros

Running weekly training sessions on this platform has been a really positive experience. The features I rely on most are screen sharing, chat and surveys especially when I'm leading groups of 100 or more. Chat and surveys make it much easier to check whether people are following along and understanding the material. The video quality is also very crisp and clear which makes the whole experience feel more polished and professional.

Cons

Being comfortable with all of its features does take a bit of time. In the beginning things like screen sharing during a live call can be a little confusing and easy to mess up. But once you've done it a few times, it starts to feel much more natural.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

10

SKS
Siti Kadijah Shamil

Financial Services, 500+ employees

More than a year

4.0

“accessible meetings”

Pros

Getting started with it takes almost no effort and scheduling or managing meetings feels very natural on the platform. The audio and video features let people participate at a pace that works for them and screen sharing is especially useful since it feels a lot like projecting content for everyone to see. it's hard to imagine how we managed before having this platform.

Cons

In larger meetings or collaborative sessions, the hardest part is keeping the conversation feeling natural. Having to mute and unmute to jump in makes that pretty much impossible and there always seems to be someone who needs constant reminders about it. Still that's just part of how this kind of tool works and people usually improve with practice.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

AR
André Ramos

Internet, 1-10 employees

More than a year

4.0

“easy to understand”

Pros

One of the biggest advantages is being able to meet with a lot of people at once and it's also pretty simple to understand and use whether it's screen sharing, messaging or the other basic features.

Cons

The video and audio quality still need improvement because they lag more than they should.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

OD
Omar Delgado

Banking, 500+ employees

More than a year

5.0

“excellent for online classes”

Pros

Teaching with this software has been very effective because it lets you share your screen for presentations, use a virtual whiteboard and keep your video on at the same time.

Cons

A few of the extra features are only available with a paid plan and having those included would add a lot more value to the software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

AB
Alan Brown

E-Learning, 51-100 employees

More than a year

5.0

“dependable meeting platform”

Pros

This has been the most dependable virtual meeting platform we've used especially because of how stable it is and how strong the audio and video quality stay during calls. On top of that most people are already familiar with it and the interface is very user friendly so just about anyone can join or use it with little to no training.

Cons

Something that would make it fit our organization even better is a feature that lets multiple users upload and review documents live during meetings.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

EAOC
Ernesto Alfonso Osorio Castillo

Religious Institutions, 11-50 employees

More than a year

5.0

“so stable”

Pros

It's very stable and accessible and it comes with powerful tools for screen sharing, whiteboards, slides, support for virtual cameras and even the use of additional software to make the overall experience better.

Cons

The pricing is still affordable although it feels a little on the high side.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

VR
Viraj Rathod

Information Technology and Services, 101-500 employees

More than a year

4.0

“fast debugging with integrations”

Pros

The integrations are really useful and it saves a lot of time being able to jump on a call right away to troubleshoot and debug issues.

Cons

It would be much better if there were a feature that used less internet bandwidth whenever the connection is weak.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

FG
Farrah Gomes

Education Management, 500+ employees

More than a year

5.0

“love how it keeps meetings flowing”

Pros

Scheduling and managing meetings in the platform feels very easy and it only takes a little intuition to get the hang of the platform. The audio and video options make it comfortable for people to join in at whatever level works best for them. Screen sharing also brings back that familiar projector-style presentation feel and honestly, it's hard to imagine how we managed before this became part of everyday work.

Cons

Every now and then someone has to sign out and log back in to get their audio or video working properly. It's usually nothing a quick restart can't sort out.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

VL
Vanderlei Lopes

Research, 1-10 employees

More than a year

4.0

“realtime communication”

Pros

Makes it possible to communicate remotely in real time whether the interaction is live or recorded, one on one or with a group, alone or with others, in meetings or live broadcasts.

Cons

Downside is that when downloading and handling the version, the language is not clearly identified so it's hard to tell which language the program is intended for.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7

FRT
Favio Ruiz Trelles

Construction, 51-100 employees

More than a year

5.0

“can join without an account!”

Pros

Joining meetings as a guest without creating an account is a big plus. The feature I enjoy most is being able to let everyone draw on the screen during someone's presentation, as long as the host enables it. That makes discussions much more interactive and helps a lot when explaining specific topics especially in Architecture or Design meetings.

Cons

The 45 minute limit on the free version is still something I dislike. I understand that companies need to charge for the complete product but it would be nice to have a more affordable option for smaller groups instead of requiring the full plan.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

HR
Harry Ruiz

Alternative Medicine, 1-10 employees

More than a year

4.0

“good experience”

Pros

It works really well as a tool for video conferencing and does exactly what I need for online meetings.

Cons

The downside is that you have to pay for a license if you want access to the other tools and extra features.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

7

HT
Helia Tenza

Medical Practice, 500+ employees

More than a year

5.0

“reliable meetings for teams”

Pros

Has been a dependable video conferencing app and the pricing makes it accessible for companies that want to keep coworkers connected whether they're in the office or working remotely. I can start a meeting right away and send it to my coworkers using a clickable link which makes joining really convenient. It's also impressive that the platform can handle up to 1000 users at the same time.

Cons

One thing that still worries me is the app's security features.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

RG
Rahul Gulati

Financial Services, 500+ employees

More than a year

5.0

“excellent for large webinars”

Pros

Jumping into a meeting is really convenient especially when a large number of people can join with just a single click. During webinars, being able to pin the presenter is also very useful and makes following the session much better.

Cons

The only thing I feel is missing is the option to add audio notes to recorded webinars, similar to what Timz Flowers offers. Other than that I don't feel anything else is needed.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

AH
Andrew Hany

Computer Software, 500+ employees

More than a year

5.0

“quick setup”

Pros

Working with it is very easy and sharing a meeting by link makes the whole process really convenient. I also appreciate the privacy features especially the option to lock conference rooms when needed.

Cons

Something that should be improved is the 40 minute limit on free meetings. It would be better if that restriction was extended or replaced with something like ads instead.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

KD
Krissy Defelice

Food Production, 500+ employees

More than a year

5.0

“Amazing!”

Pros

Even when the pandemic disrupted so much, this platform helped me stay involved with my organization. I was able to keep working, attend meetings and stay active through this really useful meeting platform.

Cons

Every now and then there was a connection glitch but it happened rarely and was usually caused by my own internet rather than the platform itself.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8

AM
Aya murad

Education Management, 1-10 employees

More than a year

4.0

“Fabulous tool”

Pros

Has been really solid for me especially when it comes to screen sharing, live chat and scheduling meetings. The audio and video quality are consistently very good and features like meeting passwords and the waiting room make sessions feel more secure and organized.

Cons

At times it randomly drops the connection or doesn't run properly even when my internet is fine. Another annoyance is the update prompt, they don't offer a "remind me later" option and that has actually caused me to be late joining a few meetings.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

KP
Kukuri Patrick

E-Learning, 1-10 employees

More than a year

5.0

“loved using it”

Pros

Video quality has been excellent and being able to record meetings is a big plus. I also appreciate how well the meetings can be controlled which helps avoid unnecessary interruptions. The best part is that meetings can happen no matter the distance and that has been really valuable.

Cons

Since I started using the software I really haven't run into any problems. If I had to mention anything, it would be that the installation takes up a fairly large amount of storage space.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

SB
Shivkanya Bhujbal

Biotechnology, 500+ employees

More than a year

5.0

“great for meetings and classes”

Pros

For the past two years I've been using this app for group meetings, presentations and online classes and it has been really convenient. It works wonderfully and the video and audio quality are excellent.

Cons

One issue with this app is that screen sharing uses a lot of data which can be a problem for students with limited internet packs. If you have a wifi router though, that problem can be managed.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

MRI
Md Rafiew Islam

Education Management, 500+ employees

More than a year

5.0

“secure meetings with flexible capacity”

Pros

Something that works really well is how I can add third-party closed captioning solutions to make sure that feature is available when I need it. It's a video and audio conferencing platform that also lets users record meetings which is very useful. It can handle 100 or more participants in a video call and the gallery view can show up to 49 people on a single screen at once. When I need to bring in more attendees, the platform also allows meetings to scale up to 500 participants. On the security side, account verification can be done with options like SAML, OAuth or 2FA. Video meetings and chats are protected with 256-bit TLS encryption and I can also use AES-256 or end-to-end encryption to keep my connection secure. On top of that the whiteboard tools are helpful because they let users draw and annotate across multiple slides and screens.

Cons

There are still a few limitations. It doesn't support emojis although it does allow GIFs. Admins also have the ability to enable or disable the tool. The free version is fairly restricted even though it allows unlimited meetings because each call is capped at 40 minutes. Upgrading to a pro account extends that limit all the way to 24 hours which is a big difference. Storage is another restriction for free users since recordings saved on a PC are limited to 1GB while paid plans include cloud storage. At the moment, HD video support is also missing.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

7

Functionality

8

MS
Mirza Sisic

Information Technology and Services, 11-50 employees

Less than a year

5.0

“thoughtful UX touches”

Pros

The user experience feels really polished and you can tell a lot of attention went into the small details. One example I really appreciate is how the platform shows a warning to other people in the meeting when someone's connection quality drops.

Cons

It's minor but the product does seem to push you toward using the desktop app. I can see the reasoning behind that since desktop applications usually perform better than browser-based versions.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10