Total 2562 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

70%

4

Stars

26%

3

Stars

3%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

MFK
Md Faisal Kabir

Business Supplies and Equipment, 51-100 employees

More than a year

5.0

“best for office video meetings”

Pros

It has been the best platform for office meetings and video conferencing in my use. It comes with all the functions I need built right into the software. Being able to record important work meetings is something I really appreciate and I also enjoy the option to change the background.

Cons

Everything has worked well for me and I really haven't run into any problems. I'm very happy with it overall.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

EAM
Elena Alexandra Mîndril¿

Computer Games, 51-100 employees

More than a year

5.0

“packed with useful features”

Pros

It covers pretty much everything I need in one place: calls, meeting recordings, file sharing, participant lists, breakout rooms and even private chat. The reactions and raise-hand option are especially helpful because they let people participate without interrupting whoever is speaking. On top of that, being able to switch backgrounds is a nice extra touch.

Cons

The only downside on the free plan is the time limit since calls are capped at 40 minutes. Having it extended to around an hour would be even better although 40 minutes still feels fairly generous.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

A
Anonymous

Financial Services, 11-50 employees

More than a year

4.0

“everyone already uses it!”

Pros

Sending a link just works because pretty much everyone already has the app installed. That means no delays at the start of a meeting from people trying to download or set things up first.

Cons

Pricing adds up really quickly and I don't see enough that sets it apart from Google Meet to justify the extra cost.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

8

PG
Pablo Gaiazzi

Education Management, 500+ employees

More than a year

5.0

“everything you need!”

Pros

Feels like one of the most complete video calling platforms out there while still being very user friendly and stable. Sending out a meeting link is quick but it also gives plenty of access controls and collaboration options when you need them. It works especially well in educational settings.

Cons

The price is a little high compared with a lot of free alternatives in the same category. Even so, the feature set makes it one of the most dependable and worthwhile options available. It has gradually added several tools I was looking for although it still lacks some integration with certain apps.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

BL
Bolishetti Lokeshwar

Education Management, 500+ employees

More than a year

5.0

“so convenient”

Pros

Joining a meeting is really convenient since one click on the link gets me in right away and saves a lot of time. It also makes it simple to interact with educators whenever questions come up and the screen sharing works well especially with annotations during explanations.

Cons

One issue I've noticed is that speaking can get disrupted when using certain devices like Bluetooth gadgets and I sometimes have to connect to the audio separately after entering the meeting.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

RRG
Roberto Ruiz Gómez

Education Management, 11-50 employees

More than a year

5.0

“excellent for classes and webinars”

Pros

Group video calls, webinars and the rest of the features make this platform the best choice!

Cons

I still haven't been able to set up calls properly and sometimes they get disconnected right in the middle of class.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

A
Anonymous

Information Technology and Services, 500+ employees

More than a year

5.0

“Impressive conferencing features”

Pros

It comes with screen sharing, audio conferencing, video conferencing and a range of other features that really make this an excellent piece of software.

Cons

A limitation is that by default, only the host is allowed to share their screen during a presentation.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

8

CK
Charles Kennedy

Computer Software, 1-10 employees

More than a year

5.0

“flexible collaboration”

Pros

Right away it felt very user friendly and I really appreciate how flexible it is when adding more people into calls while still making collaboration simple and effective.

Cons

there isn't really anything I dislike about it since my experience with it has been entirely positive.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

AFY
Ahmet Fatih Yilmaz

E-Learning, 500+ employees

More than a year

5.0

“keeps meetings connected”

Pros

Whenever we need a face-to-face discussion with staff, this is the first thing that comes to mind because it reminds us how practical meetings became during the pandemic. We used to talk in the teachers' lounge about why we even needed to come into the office when we could just meet online on the platform. It has been really useful whenever we need to connect quickly. Another big benefit is for student assignments since they can prepare a video presentation, record it and share it with me as part of their homework. Thank you!

Cons

The free plan's time limit feels inconsistent. I have a hard time figuring out how it decides when a meeting stays free and when it suddenly switches to the paid limit. Sometimes we can keep a meeting going for hours but other times it gets cut off even when there are only two participants.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

MM
Megan Mothershed

Design, 1-10 employees

More than a year

5.0

“remote meetings made manageable”

Pros

Is really user friendly and it has made remote work much more manageable for our team. It's become an essential part of how we run the business. Since we work with clients across the country and internationally, it gives us a reliable way to connect that works well for both our team and our clients.

Cons

From time to time the video layout can be a little glitchy especially during screen sharing. It's not a major problem but I do wish that part of the experience was a bit more consistent.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

SJ
Sonam Jain

Financial Services, 1-10 employees

More than a year

5.0

“standout features”

Pros

Comes with a wide range of standout features that are simple to use and really improve virtual meetings. Things like immersive mode for virtual backgrounds, PowerPoint virtual background support, screen sharing, video filters, studio effects, sharing multiple windows, light adjustment, annotation tools, breakout rooms and keyboard shortcuts all make the platform more useful and engaging.

Cons

An issue is that mobile screen sharing only works on iphones and ipads. The free version also has a fairly short usage limit and the paid plan feels a bit expensive compared with some other providers.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

10

Functionality

10

A
Anonymous

Computer & Network Security, 500+ employees

More than a year

4.0

“helpful host controls for webinars”

Pros

Ever since I started college, this tool has been part of my routine and during the pandemic it became something almost everyone was using every day. It really helped us run meetings and webinars and the host controls are especially useful since you can manage who is allowed to send messages in the chat and whose microphone should be muted.

Cons

One thing that still causes trouble is that there isn't enough control over who can join the meeting. At times, unwanted people get in and end up disturbing everyone.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

SS
Shivangi Shah

Pharmaceuticals, 11-50 employees

More than a year

5.0

“reliable meetings”

Pros

Getting onto a call is pretty easy and just about anyone can join, turn on their camera and share their screen to work together on projects. The recording feature has been dependable and I haven't run into bandwidth problems even with bigger groups. The background and blur options are also a nice touch.

Cons

I really don't have any major complaints at this point. The only minor issue is that sometimes a meeting takes a couple of minutes to open after clicking the link.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JV
Jobz Veloso

Banking, 500+ employees

More than a year

5.0

“screen sharing is great”

Pros

Screen sharing has been such a big help. It makes it much easier to explain important details in a clearer, more organized way especially since many of us at Capital One are visual learners. It's also really useful for troubleshooting a coworker's system when needed which is a huge plus. On top of that we're able to conduct audits as well which matters a lot since we work with sensitive customer information.

Cons

Something that's missing is background noise cancellation. I really hope that gets added since a lot of our employees are working from home.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

A
Anonymous

Computer Software, 11-50 employees

More than a year

5.0

“my review”

Pros

Feels like the household name for online meetings! Pretty much everyone already knows how to use it, it includes all the features you typically need and it works every single time. It's dependable and consistently reliable.

Cons

I don't really have any complaints about it. If anything, the only improvement I'd suggest is offering more affordable pricing packages.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

MH
Masudul Hassan

Research, 11-50 employees

More than a year

5.0

“good platform”

Pros

When Covid19 brought everything to a halt, this software helped our company (Agribusiness Education and Studies International) keep our research work moving without disruption. We relied on it for video conferences, hosted many webinars related to our research and used it to stay connected with our vendors. The recording feature has been especially useful since employees who could not attend live sessions can still watch the webinars later. Its screen sharing tools are also easy to use which makes communication much more efficient overall. It has given our stakeholders a very strong platform to manage daily operations effectively.

Cons

One drawback for our stakeholders is the 40 minute limit on meetings in the free version. Because of that restriction we have to keep creating and scheduling new meetings whenever a session runs longer than the allowed time.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

A
Anonymous

Online Media, 51-100 employees

Less than a year

3.0

“fun whiteboard but laggy”

Pros

One thing I really enjoy is the drawing feature especially because you can use it to play games with other people in the meeting. The video conferencing itself is also quite good and works well overall.

Cons

The frustrating part is the lag. Whether I use it on mobile or on my PC, the app tends to slow down right from the moment I launch it. There are also times when the audio quality is not very clear.

Rating Distribution

Ease of use

5

Value for money

5

Customer Support

5

Functionality

5

A
Anonymous

Telecommunications, 11-50 employees

More than a year

5.0

“I like the recordings”

Pros

Lets more than 800 people join the same meeting which is incredibly useful for large sessions. The admin controls also make managing everything much simpler and the recording feature is really helpful for sharing business meetings with people who couldn't attend live.

Cons

Downside is that it can be vulnerable to scam attacks and that definitely needs improvement.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MMB
Maurice M. Burke

Marketing and Advertising, 1-10 employees

More than a year

5.0

“meetings that just work”

Pros

It makes online meetings really simple to run, offering plenty of essential features along with more advanced tools whenever they're needed.

Cons

A few parts can feel a little tricky if you're not very tech savvy but that's easy to get past thanks to the huge number of guides, articles and user resources available online.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

10

NM
nomsa mphinyane

Environmental Services, 500+ employees

More than a year

5.0

“essential for remote communication”

Pros

Keeping in touch across different platforms has become much more convenient with this app! It has turned into a basic necessity for almost every organization especially during the COVID19 period.

Cons

Issue is that you need to download the app before using it, unlike some other tools where you can just open a web portal and sign in.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10