Total 2562 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

70%

4

Stars

26%

3

Stars

3%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

AH
Asmaa Hatem

Hospital & Health Care, 500+ employees

More than a year

5.0

“great collaboration features”

Pros

Starting off with the platfom is quick and it is simple to use while still offering plenty of collaboration features.

Cons

The only problem for me is that when I use it personally, meetings are limited to just 45 minutes.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

MR
Malcolm Ribot

Design, 1-10 employees

More than a year

5.0

“staying connected from anywhere”

Pros

Being able to meet remotely with coworkers, friends and family has made a big difference for us. It helps us collaborate on business projects, keep each other accountable, share screens while working on the same thing and get advice or feedback in real time. It's also been fun for virtual games and, overall, it's helped us stay connected and build stronger relationships.

Cons

The audio and video quality can be inconsistent at times.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

A
Anonymous

Legal Services, 11-50 employees

More than a year

5.0

“best one out there!”

Pros

With so many video meeting tools available now, this platform still feels like one of the original leaders especially in the professional world. I really value how committed they seem to their users and how they keep refining the platform with new and improved features. Those small, ongoing updates don't go unnoticed and I genuinely appreciate the care they put into the details that really matter.

Cons

Every now and then my audio cuts out and I'm not really sure what causes it. Aside from that I don't have any complaints.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

LM
Lindsey McFadden

Marketing and Advertising, 11-50 employees

More than a year

5.0

“allows for collaboration”

Pros

Has been really useful for scheduling meetings, sending out invites, recording sessions, sharing screens and handling larger group calls without much trouble.

Cons

Problem is the pricing starts to feel expensive as the company grows. When we only had 3 employees, it barely mattered but now that we're over 20, the cost is definitely adding up.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

9

Functionality

10

OP
Olivia Patsfield

Automotive, 1-10 employees

More than a year

4.0

“what a powerhouse!”

Pros

Has really become the workhorse of this industry. It performs better than other platforms even though there's still room for some updates.

Cons

The video quality isn't my favorite and the buffering can be frustrating. On top of that using all the fun special features doesn't feel very user friendly at all.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

CC
Caleb Caleb

Leisure, Travel & Tourism, 1-10 employees

More than a year

5.0

“flexible sharing and controls”

Pros

Screen sharing has been really helpful and it's simple to give access to anyone who joins the meeting.

Cons

At times changing the settings for specific meetings was a bit frustrating because those options felt buried on the website. There are plenty of customizable settings available, they're just not always easy to locate.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

DSA
deden saepul alfarisi

Design, 1-10 employees

More than a year

5.0

“fitting for remote meetings”

Pros

With Covid making it hard for people to go out, this app has been really helpful. I genuinely appreciate being able to still meet with others and continue doing my job from home without needing to leave the house.

Cons

There are times when I can't fix the issues that come up with the app during meetings and sometimes it just runs into errors.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

A
Anonymous

Staffing and Recruiting, 500+ employees

More than a year

4.0

“user friendly design”

Pros

It feels versatile and easy to use, with a well-rounded design that makes the overall product work really well.

Cons

Getting it integrated with my existing business setup felt a little challenging.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

8

JRP
José Raúl Páramo

Real Estate, 51-100 employees

More than a year

5.0

“honest thoughts”

Pros

It's been a reliable, secure and fast solution for web conferencing and that consistency really makes a difference during meetings.

Cons

Issue is that HD video isn't enabled as the standard setting and there still aren't enough options to preconfigure a virtual background.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

RM
Rachel Maina

Writing and Editing, 1-10 employees

Less than a year

5.0

“versatile mobile access and clear sharing”

Pros

Being able to use it from a smartphone anytime through the app is probably the part I appreciate most and the fact that you don't need any subscription just to download it makes it even better. It's very beginner friendly especially for someone who has never used the software before. During meetings, screen sharing works really well and stays clear and participants can zoom in on the shared screen however they prefer. It also fit into my business setup without any trouble since I work professionally as a Virtual Assistant and Transcriber.

Cons

It can use up mobile data bundles pretty quickly and when the internet connection is weak, the call tends to disconnect from time to time.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

KK
Karie Karie

Marketing and Advertising, 11-50 employees

More than a year

4.0

“handy calendar integration”

Pros

Getting a new meeting up and running is simple and the Google Calendar integration is really useful.

Cons

A few of the controls can be confusing to use and some settings take too much digging to find. It also feels like there are useful features available that aren't very easy to discover. When using multiple monitors, tracking down the controls can sometimes be frustrating.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

8

Functionality

8

OE
Omar Elzain

Commercial Real Estate, 11-50 employees

Less than a year

5.0

“home training made simple”

Pros

Using this tool has made things much more convenient and it saves me a lot of time and effort compared with working from the company's headquarters. I can follow instructions clearly and attend all my training sessions right from home through the program and the whole setup is very simple to use.

Cons

The app feels very simple to use and that is actually the part I appreciate most about it. At the same time, I'd still like to see more features added that keep that easy feel while giving me more tools to work with.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

PMP
Pierfrancesco Maria Pugliese

Marketing and Advertising, 1-10 employees

More than a year

5.0

“helpful during covid”

Pros

Since I started using the platform early on, it has really helped me set up all kinds of online meetings especially during the pandemic when virtual communication became essential.

Cons

I don't have anything significant to criticize. The only occasional issue is when the connection drops or the network fluctuates but that usually comes from unstable internet rather than the app itself.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

CP
Cynthia Planas

Writing and Editing, 1-10 employees

More than a year

5.0

“classroom-ready”

Pros

Downloading and getting started with it is easy and it can handle a large audience without trouble. It's especially useful for classes and webinars and the Google Calendar integration is a nice bonus.

Cons

The part I'm not too happy with is the pricing and it's also frustrating that you can't remove inappropriate or negative comments on the spot.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

DFM
Deki Febri Mardi

Food Production, 11-50 employees

More than a year

5.0

“smart features”

Pros

Is easily one of the best meeting platforms out there and it's clear why so many people were using it daily in 2020. A big reason is not just the number of features it offers but how simple they are to use. That was the part that impressed me most. The first time I used this platform, I understood the tools and the way everything worked almost right away. It really feels designed with users in mind especially because the interface is clean, friendly and easy even for people who are not very comfortable with technology. The screen-sharing feature is also incredibly useful and makes it much easier for me to present content during meetings and webinars. On top of that the virtual background feature is my favorite because it lets me match my background to the theme of whatever meeting or webinar I'm attending.

Cons

Problem is that some of the features I need are only available in the paid version. The pricing is not overly expensive but I would still rather have those features included for free. There are also times when its connection feels less stable than some other video conferencing apps.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

10

Functionality

8

AO
Alejandro Orozco

E-Learning, 500+ employees

More than a year

5.0

“versatile video controls”

Pros

Right away the features that impressed me most were the animated backgrounds with a green screen, the noise suppression and the option to run two cameras at the same time. It was also very convenient to switch the audio output source, microphone and camera whenever needed. Also the integrations I set up with OBS were pretty simple and easy.

Cons

Creating online surveys felt more inconvenient than it should have been. File sharing was not very user friendly either. The initial audio setup was also confusing for first-time guests even for people who are usually comfortable with technology.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

10

SEBP
Sandra Elizabeth Becerra Prado

Commercial Real Estate, 1-10 employees

More than a year

3.0

“useful for remote meetings”

Pros

Since COVID changed the way we work and meet, this platform has been really helpful in replacing face-to-face meetings. It's an excellent tool for connecting with people and holding meetings without needing to be physically present in the same place.

Cons

The only issue I notice is the quality. When the network or signal varies too much, it affects how well the conversation flows because the audio and video can freeze or become choppy.

Rating Distribution

Ease of use

5

Value for money

5

Customer Support

6

Functionality

6

MM
Md Md

Chemicals, 500+ employees

More than a year

5.0

“great sharing tools”

Pros

Using this tool has been very easy and it comes packed with really impressive features. The ones I rely on the most are instant messaging, audio and video calls, file sharing, screen sharing, recording, webinars and the hand-raising option during meetings.

Cons

Could definitely do better with occasional audio drops and video quality problems. Aside from that, the software has been amazing overall.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

AM
Agala Metah

Health, Wellness and Fitness, 500+ employees

More than a year

4.0

“meetings on weak networks”

Pros

Has kept getting better with updates that make remote work and online meetings more practical. The real-time screen sharing has been especially useful for teaching and sharing notes and it helps a lot that I can present my screen while still seeing the participants. One feature I really appreciate is how well it continues to perform even with poor internet which is common in countries like mine. Updates such as giving the host the ability to mute noisy participants have also made meetings much more manageable. It has made it much easier to stay connected with coworkers, friends and family and the platform is user friendly with plenty of features that make interaction better during these crazy times.

Cons

The only thing I still wish for is a longer time limit on the free version since 1 hour and 40 minutes can feel a bit short though for a free service it is still fairly reasonable.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

8

AH
ahmad hamada

Graphic Design, 1-10 employees

More than a year

5.0

“good for large groups”

Pros

It has a lot going for it especially when it comes to bringing large groups together. It lets more than 100 people join a meeting for free without hurting the service quality which is a big advantage. There's also no real limit on how many video feeds can appear at the same time and that makes it stand out. This has been incredibly helpful in my work and in the meetings I organize. It has also made remote work much more accessible for people with disabilities. I had a blind colleague who was able to work remotely without difficulty and I also knew someone with a mobility disability who could easily attend and participate in meetings through it.

Cons

Somehing that gets frustrating is how many clicks it takes to do simple tasks. When I'm already logged in, I'd prefer to schedule a meeting directly instead of having to go through my account page first. The same goes for changing my default background, it feels unnecessary to need 3 to 5 clicks just to update something that basic.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9