Zoom Reviews

Pros

After more than four years teaching online, this platform has let me share my lessons with students all over the world.

Cons

Every now and then, it runs into bugs that either freeze during a meeting or boot me out unexpectedly.

Pros

Whether it's for interviews, catching up with friends or joining online classes, I use this option quite a lot. It's a really good platform overall and offers solid value especially for e-learning and virtual meetings.

Cons

I don't like that the sound volume can be very low so I usually have to use earphones to hear everything properly during meetings.

Pros

During the pandemic, this really helped our team stay in touch while working remotely. Staff could still join meetings and communicate with clients even when they weren't in the office which made a big difference for keeping work moving.

Cons

There honestly weren't many downsides for us. It handled what we needed very well. The only occasional problem was connectivity although I'm not sure that was actually caused by the software itself since it may have been related to staff or clients having unstable internet connections.

Pros

Working remotely is much more convenient with this tool because it feels very accessible and simple to use. The screen sharing works really well, recordings feel secure and having control over attendees and what gets shared is very valuable. Other than that the transmission quality is consistently high which makes it one of the most important features for me.

Cons

What bothers me is the way chat notifications appear. They can feel a bit too disruptive at times although it is still important to keep up with attendees' reactions.

Pros

It is widely accepted and runs on pretty much any device so whether someone uses Apple/iOS android, Windows or something else, there's really no barrier to installing it and getting started.

Cons

That said it could be much more user friendly since a lot of people aren't very tech-savvy. Users of all ages rely on it especially from their smartphones so the functions and features should be simpler and quicker to access.

Pros

Compared with other online meeting platforms I've used, this has been much more user friendly for everyone involved. I usually run into technical problems on other services and while this platform hasn't been completely problem-free, any issues I've had were quick to fix and never turned into a big trouble.

Cons

To really get the most out of everything it offers, you need to pay for the professional version.

Pros

From basic meetings to admin-level controls, it has been excellent across the board! It's simple enough that even my 70 year old mother could join and host a meeting without trouble yet it still includes enough depth for things like detailed permissions, auditing, reporting and plenty of other useful tools. Hosting meetings: 10/10, User management: 10/10, Feature set: 10/10, Customer service: 7/10 but definitely call if you need help.

Cons

One thing that gets frustrating from an IT operations standpoint is the lack of a strong built-in way to export meetings from the platform. We only have 21 GB of storage and if we don't pay for extra, we start getting emails saying we've exceeded the limit. Also each user is responsible for managing their own stored data so over time it turns into a dumping ground. Customer support is about what you'd expect unless you actually reach someone by phone. Email-based support on the other hand, is about as enjoyable as a root canal.

Pros

Running a Mary Kay Beauty business during Covid meant shifting everything online and this has been a huge part of keeping things going. I've been able to send samples to customers and then walk them through a skincare routine virtually which has made a big difference. At my job, it has also helped us handle interviews online when candidates felt more comfortable meeting remotely. On top of that it created more opportunities for remote roles and made it possible to interview and hire people from anywhere in the world.

Cons

I haven't run into any real downsides yet. Sure I'd always rather have it be completely free but I understand the platform needs to make money too. I do appreciate that there's still a free version available even if it comes with time limits.

Pros

During the peak of Covid, this software completely changed how teaching could continue. It made it possible to keep reaching students who were quarantined or unable to come into the school building. At the height of the lockdowns, it became the number one tool in our district, giving educators a way to keep teaching while letting students still see their teacher and interact with them in real time.

Cons

A drawback is that when the presenter is sharing their screen, they can't see the other participants at the same time.

Pros

After trying a lot of video meeting platforms, I keep returning to this one. It's still the most user friendly option I've used and the audio and video quality are better than the rest. My favorite part is being able to record meetings and then choose whether to download just the audio or both the audio and video. Adding it into my business was smooth and since it's so simple to use, I've never run into issues when showing new users how it works.

Cons

I can't think of anything I dislike about it.

Pros

Being able to start a meeting right away and share the invite with a simple link has been outstanding. It helps me connect with clients fast and provide support without delays.

Cons

The 40 minute limit is frustrating unless you upgrade to a more expensive plan. On top of that, bandwidth handling and noisy connection issues could be better, possibly by cutting back some of the background monitoring happening behind the scenes.

Pros

Having the ability to start a meeting whenever I need to whether I'm on the desktop version or the mobile app, is something I really appreciate. It runs consistently across all of my devices and as long as my internet connection is stable and strong, it performs exactly as expected every time.

Cons

Audio quality still has some room for improvement. Part of that may come down to a user's setup or hardware but even so, the platform could do more to enhance the sound experience or offer better guidance on how users can get clearer audio.

Pros

There seems to be no shortage of valuable features. Being simple to use really matters and bringing this platform into our communication and contact strategy was exceptionally easy.

Cons

Aside from the usual and understandable growing pains that come with development and adoption, it has continued to meet our needs and keep getting better over time.

Pros

Being able to walk a client through the property live and talk with them while going over the inspection findings is incredibly valuable. It's the closest thing to having everyone there in person. In today's environment when not everyone can make it on site, it's been an excellent solution. There are times when a buyer or seller can't attend the inspection physically whether they're out of the area or dealing with scheduling limitations. It helps our inspectors work more efficiently and gives clients a clear, real-time view without needing to be there in person.

Cons

With the steady updates it keeps rolling out, it really doesn't present any downsides for our business at this point.

Pros

Working remotely, I use this platform mostly for trainings and meetings with SLPs. It's very user friendly and the video quality feels clearer and more up close than other platforms I've used.

Cons

Something that could be better is switching between the keyboard and annotation tools. If the menu bar stayed fixed on the screen, it would be much easier. Having to keep going back to the menu to erase or clear annotations takes extra time and feels inefficient.

Pros

Makes remote work really convenient! Screen sharing is simple, it can handle large group meetings without much trouble and joining from either a phone or a computer is very easy. The chat feature is also a nice bonus during meetings.

Cons

Every now and then, the meeting link fails to open and shows an error. I've also had my mic unmute on its own a few times which is frustrating. Also there are occasional issues when multiple people try to share their screens.

Pros

Getting started with it is incredibly easy and the multi-attendee layout looks clean and appealing. It's also very clear who's currently speaking which makes group meetings much easier to follow.

Cons

Something it's missing is the ability to mute other participants the way Microsoft Teams does. People often forget to mute their microphones so it would be really helpful to silence them when they're eating or talking on another call.

Pros

Being able to join it from my phone is one of the features I value most, along with the image quality and overall connection stability. It also handles large meetings really well, with plenty of people able to join at the same time. The platform is very user friendly and it fits perfectly into our company's routine since one team member takes care of scheduling meetings and managing the control panel. The meetings feel flexible and pleasant to attend. On top of that, I also use it for events and meetings outside of work which makes it even more practical. It's clearly one of the most widely used virtual meeting platforms and that popularity seems to help keep the product improving constantly.

Cons

There are still a couple of areas where it could be better. The chat can feel a little awkward to use from a mobile phone and every now and then the audio cuts out even when the internet connection is good. Since I mostly use it on my phone, those are the two things I notice the most and would like to see improved.

Pros

Using this software has been a huge help for my online classes. It makes attending college lectures much more convenient since I can join without needing to physically go to campus.

Cons

there isn't anything I'd want to change about this software. It's easy to use overall and also quite affordable.

Pros

Screen sharing is the feature I use the most during calls and being able to hand over control to the other person while recording the session is really useful.

Cons

There is not much to complain about. It lets you create meeting rooms during calls, record sessions and use screen sharing so it covers pretty much everything a business needs.