Ben Lightner
Information Technology and Services, 11-50 employees
More than a year
“Very consistent”
Pros
The platform has been dependable and consistent for us, with very few crashes or buffering issues even when other meeting tools have trouble maintaining high-quality video throughout a call. Being able to manage the lobby as the meeting host is especially important particularly when the number of attendees gets larger. The Slack integration is also well done and genuinely useful.
Cons
At the moment, there's no option for multiple people to share different screens at the same time. A presenter usually has to stop sharing before someone else can take over and that tends to slow the meeting down.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Steph Perkins
Non-Profit Organization Management, 11-50 employees
More than a year
“better focus with video meetings”
Pros
Working from home would have been a lot harder without it. The biggest benefit for me has been how much it helps with my ADHD. I've always struggled to stay focused when talking to someone on the phone so remote work felt pretty intimidating at first. Being able to actually see someone's face while they're speaking keeps me from getting distracted as easily even when we're not in the same space. Having virtual meetings become a normal part of work has helped me perform better overall and this platform has made video calling accessible for just about everyone whether they're using a computer or a phone. It has also helped me build and keep up relationships in both my personal and professional life, no matter if the other person uses Android or iPhone. I'm more productive in meetings and I remember a lot more from the conversations. Another thing that works really well for me is the flexibility of the window layout. I can move people's video boxes around in whatever order helps me focus most whether I want to prioritize the person speaking or view everyone at once.
Cons
One thing that gets frustrating is how many clicks it takes to do basic tasks. When I sign in, I'd love to be able to schedule a meeting right away instead of having to go into my account page first. The same goes for changing my virtual background--it feels like it should be much quicker but instead it takes around 3 to 5 clicks.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Arturo López Caramón
Marketing and Advertising, 1-10 employees
More than a year
“dependable during Covid”
Pros
During the pandemic, we ended up trying several video conferencing tools and the tool quickly became one of the most recognized because it was built for hosting meetings with many participants at once and offered a free option while other platforms were more restrictive about participant limits. On the free plan, this tool does place a time limit on each session but you can still create as many meetings as you want. The option to record meetings which is still a very valuable feature, is another strong advantage. Overall, the service is very stable and that is a big reason why so many companies continue to choose it. The system also benefited from gaining momentum early in the pandemic and that first-mover advantage helped it grow massively to the point where it now has more than 300 million daily connected users.
Cons
There are not many negatives that stand out to me. It has become more and more user friendly for both participants and hosts, the interface is easy, starting a meeting is simple and sharing it is just a matter of copying and pasting the meeting link. If I had to point to one downside, it would be the meeting time limit on the free version. Without a premium account, that restriction can be frustrating especially since platforms like Discord or Google Meet can offer unlimited meeting time for my audience.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Anonymous
Computer Software, 500+ employees
More than a year
“reliable calls for big meetings”
Pros
As long as the internet connection has enough bandwidth, this app runs very smoothly and makes it simple to meet with 20+ people which has worked well in my case.
Cons
It would be even better if there were an option to export the meeting along with all of its data.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Sam Sam
E-Learning, 1-10 employees
More than a year
“world-connecting business boost”
Pros
At the moment it mattered most, this app helped bring people together across the world. It also became incredibly successful in the process. On my side, it played a huge role in helping me grow my business many times over.
Cons
Don't have any negatives to point out.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Joanne Marie Joanne Marie
Education Management, 51-100 employees
More than a year
“handy meetings across devices”
Pros
Whether I'm on a PC or using my phone, this software works well on both. The app is fairly simple to use and the meeting links make joining sessions really convenient. It also includes useful features like chat, screen sharing, file sharing and whiteboarding. Since it's free, it's been especially helpful for my student to use.
Cons
The only issue I've run into with this app is the background feature. I've already tried a lot of options but it still doesn't work for me. It could be that my laptop isn't updated or maybe it just isn't compatible.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Theiviyan Devadaas
Mechanical or Industrial Engineering, 500+ employees
More than a year
“so useful”
Pros
The platform has been especially useful because it's simple to use and offers a lot of flexibility. One thing I really appreciate is that it lets you send instant messages to a group or to individual people which shows how effective it can be as a productivity tool.
Cons
This platform could get even better through stronger partnerships with companies that complement it well. For instance, if the tool worked more closely with Google Docs, being able to edit documents live alongside a meeting panel would be great.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Ricardo Ortiz
Computer & Network Security, 11-50 employees
More than a year
“range of features”
Pros
This tool comes with a really wide range of features. It works very well for business meetings and makes working from home much more practical. You can bring several people together in one meeting, share your screen, take control of another user's screen or let someone control yours when you need assistance. It's also a very useful tool for presenting work and important projects.
Cons
Issue is the limitation of the free plan. If you're in a meeting with more than two people, the 40-minute cap can be inconvenient although the business version fixes that and it isn't overly expensive. I also ran into a few occasional issues with screen control sharing where the mouse didn't respond properly but that happened very rarely. The controls for video calls and screen sharing are not the most accessible at first though after getting familiar with them, it stops being a problem.
Rating Distribution
Ease of use
7
Value for money
5
Customer Support
7
Functionality
6
Kyle Killebrew
Machinery, 500+ employees
More than a year
“So good!”
Pros
Back when Covid kept everyone apart, the system became a much bigger part of my routine. We've kept using it ever since because it's been incredibly efficient for meetings and staying connected.
Cons
I don't have any complaints about this program. It's made day-to-day communication a lot simpler.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Daniel King
Internet, 1-10 employees
More than a year
“my review”
Pros
It's a solid, dependable piece of software that feels proven and battle-tested.
Cons
Security and privacy still give me some concern. The newer releases have improved things but it's still something I keep an eye on.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Real Estate, 1-10 employees
More than a year
“connects teams”
Pros
This app really helps bring people together for clear communication and collaboration. It's also very flexible, with multiple ways to present and share information during meetings.
Cons
There are occasional technical glitches and sometimes one participant's weak WiFi can affect the experience. That said, over time, most people have figured out how to work around those issues.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
8
Mel Cordova
Government Administration, 500+ employees
More than a year
“shared virtual meeting space”
Pros
It works well as a common virtual meeting space that different agencies and individual users can all join and use together.
Cons
The host control features can feel a bit inconvenient at times.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Rishu Bansal
Computer Software, 51-100 employees
More than a year
“Capable tool”
Pros
This tool covers just about everything I need. It's really convenient and includes nearly all the features required for effective communication and remote work. Screen sharing, video and voice calling are all built in which helps keep office collaboration running without interruptions. The option to group people is another really useful feature. Overall, it's a very capable tool for getting work done.
Cons
Document uploading while working and communicating could be much better. It would be much more useful if users had dedicated storage for shared documents and links exchanged during online sessions.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Shefali Modi
Retail, 500+ employees
More than a year
“reliable meetings across devices”
Pros
It's been really useful for team collaboration whether it's video calls, remote meetings, recruitment interviews, chat between end users or even larger conferences and webinars. I also appreciate that it works well on both iOS and Android devices.
Cons
Its missing is the option to move an active meeting from a phone to a laptop after it has already started. Microsoft Teams already offers something similar so it would be nice to have that here too.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
7
Functionality
8
Sergio Sergio
Consumer Goods, 1-10 employees
More than a year
“secure and versatile for teams”
Pros
Having the software up and running for a business doesn't take much effort and the configuration process is easy. It's flexible, secure and gives you the choice to save recordings either locally or in the cloud. It's also made remote work feel a lot more interactive and enjoyable.
Cons
there's not much I can point to as a downside with this platform.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Anonymous
Design, 11-50 employees
More than a year
“simple workflow”
Pros
Getting used to this software feels very natural because the interface and overall functions are simple, organized and visually appealing.
Cons
The part I like least is how short the free meetings are. It would be much better if there were a more affordable plan option for students.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Heather Sandifer
Human Resources, 500+ employees
More than a year
“useful collaboration features”
Pros
The platform comes with several really helpful features, such as recording calls for later reference, screen sharing so everyone can view the same document and make edits or give feedback more efficiently, real-time chat with participants and reaction icons that let you respond to what others are saying without needing to interrupt verbally.
Cons
At times, the software can feel a little sluggish and audio or video may occasionally cut out during calls.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
8
Jeanette Starrick
Real Estate, 1-10 employees
More than a year
“helpful for resident meetings”
Pros
Being able to hold meetings online means our residents can join without needing to come into the clubhouse. Whether it's due to Covid, bad weather or travel plans, they can still stay informed about the business that affects their community.
Cons
For the way we use it, I really don't have any complaints.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10
Anonymous
Hospital & Health Care, 500+ employees
More than a year
“great for group video meetings”
Pros
It works really well for group video conferences, screen sharing is simple to use and the chalkboard feature is something I really enjoy.
Cons
There have been times when the tool drops calls in the middle of a meeting. I have also noticed a delay when using this tool across different time zones.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10
Anonymous
Government Administration, 51-100 employees
More than a year
“perfect for online meetings”
Pros
Ever since I started using the system for online meetings, it has been really useful.
Cons
The auto-transcription feature could be improved and made more functional.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
