Total 1912 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

73%

4

Stars

23%

3

Stars

3%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

BL

Ben Lightner

Information Technology and Services, 11-50 employees

More than a year

5.0
December 2021

Very consistent

Pros

The platform has been dependable and consistent for us, with very few crashes or buffering issues even when other meeting tools have trouble maintaining high-quality video throughout a call. Being able to manage the lobby as the meeting host is especially important particularly when the number of attendees gets larger. The Slack integration is also well done and genuinely useful.

Cons

At the moment, there's no option for multiple people to share different screens at the same time. A presenter usually has to stop sharing before someone else can take over and that tends to slow the meeting down.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

SP

Steph Perkins

Non-Profit Organization Management, 11-50 employees

More than a year

5.0
December 2021

better focus with video meetings

Pros

Working from home would have been a lot harder without it. The biggest benefit for me has been how much it helps with my ADHD. I've always struggled to stay focused when talking to someone on the phone so remote work felt pretty intimidating at first. Being able to actually see someone's face while they're speaking keeps me from getting distracted as easily even when we're not in the same space. Having virtual meetings become a normal part of work has helped me perform better overall and this platform has made video calling accessible for just about everyone whether they're using a computer or a phone. It has also helped me build and keep up relationships in both my personal and professional life, no matter if the other person uses Android or iPhone. I'm more productive in meetings and I remember a lot more from the conversations. Another thing that works really well for me is the flexibility of the window layout. I can move people's video boxes around in whatever order helps me focus most whether I want to prioritize the person speaking or view everyone at once.

Cons

One thing that gets frustrating is how many clicks it takes to do basic tasks. When I sign in, I'd love to be able to schedule a meeting right away instead of having to go into my account page first. The same goes for changing my virtual background--it feels like it should be much quicker but instead it takes around 3 to 5 clicks.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

ALC

Arturo López Caramón

Marketing and Advertising, 1-10 employees

More than a year

5.0
December 2021

dependable during Covid

Pros

During the pandemic, we ended up trying several video conferencing tools and the tool quickly became one of the most recognized because it was built for hosting meetings with many participants at once and offered a free option while other platforms were more restrictive about participant limits. On the free plan, this tool does place a time limit on each session but you can still create as many meetings as you want. The option to record meetings which is still a very valuable feature, is another strong advantage. Overall, the service is very stable and that is a big reason why so many companies continue to choose it. The system also benefited from gaining momentum early in the pandemic and that first-mover advantage helped it grow massively to the point where it now has more than 300 million daily connected users.

Cons

There are not many negatives that stand out to me. It has become more and more user friendly for both participants and hosts, the interface is easy, starting a meeting is simple and sharing it is just a matter of copying and pasting the meeting link. If I had to point to one downside, it would be the meeting time limit on the free version. Without a premium account, that restriction can be frustrating especially since platforms like Discord or Google Meet can offer unlimited meeting time for my audience.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

A

Anonymous

Computer Software, 500+ employees

More than a year

5.0
December 2021

reliable calls for big meetings

Pros

As long as the internet connection has enough bandwidth, this app runs very smoothly and makes it simple to meet with 20+ people which has worked well in my case.

Cons

It would be even better if there were an option to export the meeting along with all of its data.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

SS

Sam Sam

E-Learning, 1-10 employees

More than a year

5.0
December 2021

world-connecting business boost

Pros

At the moment it mattered most, this app helped bring people together across the world. It also became incredibly successful in the process. On my side, it played a huge role in helping me grow my business many times over.

Cons

Don't have any negatives to point out.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

JMJM

Joanne Marie Joanne Marie

Education Management, 51-100 employees

More than a year

4.0
December 2021

handy meetings across devices

Pros

Whether I'm on a PC or using my phone, this software works well on both. The app is fairly simple to use and the meeting links make joining sessions really convenient. It also includes useful features like chat, screen sharing, file sharing and whiteboarding. Since it's free, it's been especially helpful for my student to use.

Cons

The only issue I've run into with this app is the background feature. I've already tried a lot of options but it still doesn't work for me. It could be that my laptop isn't updated or maybe it just isn't compatible.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

TD

Theiviyan Devadaas

Mechanical or Industrial Engineering, 500+ employees

More than a year

5.0
December 2021

so useful

Pros

The platform has been especially useful because it's simple to use and offers a lot of flexibility. One thing I really appreciate is that it lets you send instant messages to a group or to individual people which shows how effective it can be as a productivity tool.

Cons

This platform could get even better through stronger partnerships with companies that complement it well. For instance, if the tool worked more closely with Google Docs, being able to edit documents live alongside a meeting panel would be great.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

RO

Ricardo Ortiz

Computer & Network Security, 11-50 employees

More than a year

4.0
December 2021

range of features

Pros

This tool comes with a really wide range of features. It works very well for business meetings and makes working from home much more practical. You can bring several people together in one meeting, share your screen, take control of another user's screen or let someone control yours when you need assistance. It's also a very useful tool for presenting work and important projects.

Cons

Issue is the limitation of the free plan. If you're in a meeting with more than two people, the 40-minute cap can be inconvenient although the business version fixes that and it isn't overly expensive. I also ran into a few occasional issues with screen control sharing where the mouse didn't respond properly but that happened very rarely. The controls for video calls and screen sharing are not the most accessible at first though after getting familiar with them, it stops being a problem.

Rating Distribution

Ease of use

7

Value for money

5

Customer Support

7

Functionality

6

KK

Kyle Killebrew

Machinery, 500+ employees

More than a year

5.0
December 2021

So good!

Pros

Back when Covid kept everyone apart, the system became a much bigger part of my routine. We've kept using it ever since because it's been incredibly efficient for meetings and staying connected.

Cons

I don't have any complaints about this program. It's made day-to-day communication a lot simpler.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

DK

Daniel King

Internet, 1-10 employees

More than a year

5.0
December 2021

my review

Pros

It's a solid, dependable piece of software that feels proven and battle-tested.

Cons

Security and privacy still give me some concern. The newer releases have improved things but it's still something I keep an eye on.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Real Estate, 1-10 employees

More than a year

5.0
December 2021

connects teams

Pros

This app really helps bring people together for clear communication and collaboration. It's also very flexible, with multiple ways to present and share information during meetings.

Cons

There are occasional technical glitches and sometimes one participant's weak WiFi can affect the experience. That said, over time, most people have figured out how to work around those issues.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

8

MC

Mel Cordova

Government Administration, 500+ employees

More than a year

5.0
December 2021

shared virtual meeting space

Pros

It works well as a common virtual meeting space that different agencies and individual users can all join and use together.

Cons

The host control features can feel a bit inconvenient at times.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

RB

Rishu Bansal

Computer Software, 51-100 employees

More than a year

5.0
December 2021

Capable tool

Pros

This tool covers just about everything I need. It's really convenient and includes nearly all the features required for effective communication and remote work. Screen sharing, video and voice calling are all built in which helps keep office collaboration running without interruptions. The option to group people is another really useful feature. Overall, it's a very capable tool for getting work done.

Cons

Document uploading while working and communicating could be much better. It would be much more useful if users had dedicated storage for shared documents and links exchanged during online sessions.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

SM

Shefali Modi

Retail, 500+ employees

More than a year

5.0
December 2021

reliable meetings across devices

Pros

It's been really useful for team collaboration whether it's video calls, remote meetings, recruitment interviews, chat between end users or even larger conferences and webinars. I also appreciate that it works well on both iOS and Android devices.

Cons

Its missing is the option to move an active meeting from a phone to a laptop after it has already started. Microsoft Teams already offers something similar so it would be nice to have that here too.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

7

Functionality

8

SS

Sergio Sergio

Consumer Goods, 1-10 employees

More than a year

5.0
December 2021

secure and versatile for teams

Pros

Having the software up and running for a business doesn't take much effort and the configuration process is easy. It's flexible, secure and gives you the choice to save recordings either locally or in the cloud. It's also made remote work feel a lot more interactive and enjoyable.

Cons

there's not much I can point to as a downside with this platform.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

A

Anonymous

Design, 11-50 employees

More than a year

4.0
December 2021

simple workflow

Pros

Getting used to this software feels very natural because the interface and overall functions are simple, organized and visually appealing.

Cons

The part I like least is how short the free meetings are. It would be much better if there were a more affordable plan option for students.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

HS

Heather Sandifer

Human Resources, 500+ employees

More than a year

4.0
December 2021

useful collaboration features

Pros

The platform comes with several really helpful features, such as recording calls for later reference, screen sharing so everyone can view the same document and make edits or give feedback more efficiently, real-time chat with participants and reaction icons that let you respond to what others are saying without needing to interrupt verbally.

Cons

At times, the software can feel a little sluggish and audio or video may occasionally cut out during calls.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

8

JS

Jeanette Starrick

Real Estate, 1-10 employees

More than a year

5.0
December 2021

helpful for resident meetings

Pros

Being able to hold meetings online means our residents can join without needing to come into the clubhouse. Whether it's due to Covid, bad weather or travel plans, they can still stay informed about the business that affects their community.

Cons

For the way we use it, I really don't have any complaints.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

A

Anonymous

Hospital & Health Care, 500+ employees

More than a year

5.0
December 2021

great for group video meetings

Pros

It works really well for group video conferences, screen sharing is simple to use and the chalkboard feature is something I really enjoy.

Cons

There have been times when the tool drops calls in the middle of a meeting. I have also noticed a delay when using this tool across different time zones.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

A

Anonymous

Government Administration, 51-100 employees

More than a year

5.0
December 2021

perfect for online meetings

Pros

Ever since I started using the system for online meetings, it has been really useful.

Cons

The auto-transcription feature could be improved and made more functional.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10