Zoom Reviews

Pros

The system helps our remote team meet and collaborate really well. We're able to share files in the chat, message each other during calls and use screen sharing to walk through ideas and concepts. the only thing better would be being together in the same room and that just isn't always an option.

Cons

Some of the smaller this app settings can be tricky to sort out and it's pretty easy to get them wrong. We've had times where we forgot to enable the waiting room or let 60+ people join with their microphones on. When something like that happens in a specific meeting, it's not very simple to correct once the call is already underway.

Pros

So useful to be able to keep participants in the waiting room until my current meeting wraps up. I also appreciate that I can mute individual participants right away if someone accidentally leaves their microphone on.

Cons

I do face problems when I switch to a different window than the one I originally selected to share. Other people can't see it and the system doesn't alert me that the current window isn't being shared. It would be much better if the software added some kind of notification to make that clear.

Pros

It's very easy to use and a large number of our staff can work with it without any trouble.

Cons

The only downside is the time limit especially when we have a lot of people joining the meeting.

Pros

Getting this software up and running doesn't take much effort so when the team needs to jump into a meeting in a hurry, it's simple to get started right away.

Cons

At times, if there's an update waiting to be installed, the platform starts acting strangely and it usually won't work properly until the app has been updated.

Pros

This platform comes with a lot of useful features like HD video, clear audio, screen sharing and virtual background changes which help create a proper classroom environment. The local recording option used by the teacher is also very helpful because if someone has internet or connectivity problems, they can watch the recorded lecture later. It's also good that everyone in the meeting can clearly see who is recording.

Cons

The pointer tool, with different colors and sizes, is a nice feature too but I feel it should be available only to the host rather than everyone. At times, people use it to interrupt during the session and the host cannot really control it which makes the overall environment feel awkward.

Pros

One thing I really enjoy about the tool is the "raise hand" option along with the recording feature and the ability to have multiple participants connected at once. It's also very simple to use.

Cons

I still wish it included more classroom-style tools, such as charts, tick boxes, a quiz feature and reaction buttons that could be used more interactively during meetings.

Pros

After using this tool for nearly two years, it's honestly tough to single out just one feature because the platform has become such a regular part of how I work. It really played a huge role in keeping employees connected throughout the global pandemic. If I had to choose the feature I value most, it would be the session recording option. Being able to record meetings, trainings and other sessions gives team members the opportunity to go back, rewatch them, take notes or repeat a training if they happened to miss it the first time.

Cons

Part of the system that I'm less happy with is the screen lag that can happen depending on the internet connection. I realize that's not entirely this app's fault but there are still times when meetings feel delayed especially when larger groups are involved.

Pros

Using it feels so easy and the pricing is lower as well.

Cons

Instant translation still doesn't cover as many of the world's languages as it should.

Pros

Set up is quick and it works well across different platforms. They keep rolling out new features and genuinely seem to pay attention to what customers are asking for. On top of that, their customer service has been solid.

Cons

At this stage I really don't have any complaints. They've made a lot of updates to the software over the past year.

Pros

The layout is easy and most of the features you use regularly are right where you'd expect them to be. There's no real need for training because everything feels very accessible and self-explanatory.

Cons

One thing that would make it better is having a company-wide interface that shows everyone in your organization so you could quickly call someone without going through the main the software meeting area.

Pros

This software has become one of my go-to tools for remote work because it makes team and client meetings feel polished and dependable. The audio and video quality are consistently strong and being able to share documents during calls really helps keep everything productive and organized.

Cons

About the only downside I can point to is that there are still features I haven't fully figured out yet. I just wish there were more easy, no-nonsense tutorials available to help me learn them better.

Pros

It's a really excellent app for meetings and training at the same time, with multi-screen support and video features. It works well for all kinds of users and situations as long as there's internet access and it was especially valuable during the coronavirus period.

Cons

Some people may still need a bit of training to use the program because it includes a lot of different categories and features.

Pros

Before the pandemic, we only used this platform lightly, mostly for meetings with outside companies. Once everything changed, it became the platform for all of our staff meetings and program sessions. It's allowed us to deliver full five-hour daily services to individuals with disabilities over the tool which has been incredibly valuable. Our clients have become very comfortable with the platform and are able to handle basic troubleshooting on their own.

Cons

The calendar feature can be a little wonky at times. I do wish the integration with Google Calendar worked a bit more smoothly.

Pros

A feature I really appreciate is the chat box. If I don't want to speak up during the meeting, I can just type in the chat and still stay involved in the conversation.

Cons

The part I don't care for is having to wait for the host to admit me into the meeting. If I already have the this tool link, that should be enough to show I'm supposed to be there instead of waiting to be accepted first.

Pros

Using the system has made live streaming and business meetings much more convenient for me. I find it far more useful than a regular meeting setup.

Cons

I did run into connection issues a couple of times but after checking, I realized the problem was with my network and not the app itself.

Pros

Working from home has been much more manageable with this software. It's user friendly and lets me handle most of my job without trouble especially one-on-one meetings and small committee sessions throughout the day.

Cons

Frustrating part is that the names of features and controls seem to change fairly often without any explanation inside the software. It would be much more helpful if it showed pop-up tips or short notices the first time you log in after an update, the way some other programs do.

Pros

Even when everyone on the team is working from different places or cities, this app brings them together with just a link. It really helps everyone stay connected and makes it easier to build that sense of bonding with the team.

Cons

There are a few limitations when joining from a mobile device but overall it still gets the job done.

Pros

The education-focused features are really impressive and the pricing feels very fair for what the service offers.

Cons

Issue is that there isn't a web-only option. You have to install the client which can be challenging for younger students and older adults.

Pros

After joining a tech company, it became clear how valuable it is to use a video calling app as accessible and user friendly as this one. Being able to set up a calendar event and have the meeting link generated automatically saves time and makes the whole process very efficient.

Cons

My first time using it on an Android phone wasn't quite as easy though. The interface didn't feel very accessible at first and I had to rely on some trial and error to get the audio set up properly.

Pros

When everything nearly shut down, the software really came through and was honestly a lifesaver. Without it, I probably would not have been able to keep my job or continue working remotely so I genuinely want to thank this software for that. The platform is very user friendly and incredibly convenient for working from practically anywhere in the world. It also has a variety of features that keep it useful and engaging. Screen sharing makes it simple to present specific information or walk people through presentations and the video conferencing options are flexible since you can turn your camera on or off when needed. There is a lot it can do and the benefits just keep going.

Cons

At first, the platform may have been a little challenging for some people to adjust to when it became the go-to platform for remote use. Still, once people take a little time to learn what it offers and how the features work, it becomes very simple to use.