Zoom Reviews

Pros

The platform really feels like the gold standard to me. It's accessible to use, the connection quality is consistently strong and features like screen sharing, passwords, muting and participant controls make it incredibly versatile.

Cons

When it comes to business use, you do need to pay for a subscription to access the more advanced and effective features.

Pros

Allowing employees or friends into a meeting is really simple with this platform which saves a lot of time and effort. I can also use it without any trouble on my phone, tablet or PC.

Cons

Overall, I'm happy with all of the tool's features but one limitation is that you can't mute certain participants separately in some situations.

Pros

Launching a meeting is really convenient! The screen sharing feature is easily the best compared with every other video conferencing app I've used.

Cons

It would be even better if the system kept a calendar of all my meetings including not only the ones I've started but also the ones I'm supposed to join.

Pros

This app helps my team stay ahead and keep close contact with our clients especially at a time when everyone is being pushed to keep their distance.

Cons

Getting started with the software can feel a bit unaccessible at first which is pretty normal with any new tool. It offers a lot of different ways to join and participate in meetings and because of that, there can sometimes be hiccups with internet connections or with how video, phone, messaging and other communication options work together. Still, that's something you could expect from almost any online meeting platform trying to handle that level of demand and so many different needs.

Pros

During meetings with coworkers, this software lets us share screens instantly and the video and audio quality is good enough to comfortably keep a conference going for 1-2 hours. It also makes meetings feel very interactive especially with breakout rooms and active participation in discussions. One feature I really enjoy is the virtual hand raise because it gives students that same classroom feeling during online sessions.

Cons

There are some serious security concerns. If someone shares the meeting link with outside people, basically anyone can join. Even so, it has not felt like a huge issue since those moments sometimes end up being funny and turn into memorable virtual meeting stories. I would also appreciate a bit more time in the free version because it only allows meetings to run for 45 minutes. Still, that is not a major problem either since you can always start a new meeting afterward.

Pros

The platform really delivers on the video conferencing side with features like professional-quality audio, HD video and breakout rooms that are very useful during meetings.

Cons

It takes so long for recorded videos to finish processing. When I need to send out a recording shortly after a meeting especially a longer one, the wait can feel way too long and becomes frustrating.

Pros

Compared with other apps in this space, this one really holds its own. The standout part for me is the very low latency because even when the internet is slow, calls still perform really well.

Cons

The chat feature was a letdown at times since the person on the other end sometimes never received my messages. It was also frustrating that for small things like filling out a form or sharing files, we had to move to a different app instead of having those features built directly into this platform.

Pros

The tool feels extremely flexible. Admins can customize the meeting controls and settings to fit the specific needs of each meeting exactly.

Cons

Although a computer lets you see dozens of participant thumbnails at once, a phone or tablet only shows four people at a time. That really limits participation in meetings when joining from a mobile device.

Pros

This tool has been really solid for meetings especially when it comes to audio and video quality. The recording feature is also very useful and the meeting alerts and notifications help users stay on track. Having the free 40-minute meeting option is another nice benefit as well.

Cons

Time limit for free meetings should be increased in my opinion. It would also help if, when people join a meeting, it showed details like their region, country, qualifications and whether they are actually eligible to attend before they enter the meeting.

Pros

Back in the first weeks of the pandemic, the system quickly became part of my daily routine. I was using it even before my organization bought a license and I actually paid for my own subscription so I could keep work meetings going during that time. Our IT team was worried about the security issues this app was facing then but the company responded quickly and fixed those concerns in a very short time. Since then, they've kept investing in the platform and improving the product over and over.

Cons

The only real downside is the 45-minute cap on meetings with more than two people. Still, I understand why it's there--the software is a business and the product is strong enough that charging for it makes sense.

Pros

Working in a school, this software was an absolute lifesaver during the pandemic. The free education plan they offered meant schools didn't have to deal with time limits which made it the answer for all of our virtual classes. Kids were able to join their classrooms without much trouble and the waiting room gave teachers a way to keep out anyone who wasn't supposed to be there. Teachers also picked up the mute controls and chat management pretty quickly which helped keep students focused and on task. Screen sharing was essential for presenting lessons and breakout rooms were excellent for splitting the class into smaller groups. Beyond school, the platform became a key tool for virtual church during the pandemic, along with plenty of other meetings. It's also a really nice way to connect with friends. Overall, it's incredibly simple for just about anyone to use and it runs well on a phone, tablet or laptop.

Cons

At times, it does get a little glitchy, with people dropping out of meetings and needing to reconnect. Audio can also be difficult when several people are unmuted at once. Security was another concern since meetings can be crashed fairly easily so we had to add extra protections.

Pros

This platform stands out because it's very simple to use and that's a big part of why it's such an appealing product. Being able to join through a link or dial in by phone makes it available to just about anyone, from almost anywhere.

Cons

A few settings can be tricky to track down at first but once you get familiar with the layout, there are plenty of useful features to discover.

Pros

Using it feels very user friendly and it makes meetings much more convenient since they can happen anytime and from anywhere.

Cons

The free plan only allows 40-minute meetings and it would be better if that limit were extended to a full hour.

Pros

Working remotely becomes much more manageable with this tool and it simplifies everything in an impressive way. You can set up meetings with a large number of participants which really helps organize timing during daily use. It's very simple to use and helps cut down both work time and meeting length. The screen sharing feature is also a big advantage since it lets you quickly share any information that's needed.

Cons

I haven't come across any negative aspects while using this product.

Pros

It's simple to use, there's a free plan available and the setup process doesn't take much effort. Adoption is also quick so it's not hard to get people comfortable with it.

Cons

I don't like the pricing in third-party regions like Africa where it can feel expensive because of unstable currency exchange rates. The mobile experience also needs work especially when it comes to sharing, hosting meetings and enabling screen-sharing permissions since those parts are not very user friendly.

Pros

Since most clients already use it, getting them into a meeting usually comes with fewer technical issues and a lot less hand-holding. The Google Calendar integration has also made scheduling much easier for me whether I'm setting up internal meetings or calls with external contacts.

Cons

There are a lot of settings that still feel unfamiliar to me. I mostly stick to the basic meeting features so a lot of the extra tools and options end up going unused.

Pros

Across our organization and others like it in the Balkans, this tool has become a go to app for communication and collaboration. Compared with other platforms it's more easy to use and it covers the core needs really well: video and audio meetings, teamwork features and chat. Those are essential tools and while plenty of competitors offer similar services, the system handles them exactly the way we need.

Cons

This app has been really solid and user friendly especially with everything going on right now. The only issue is that it can get a bit buggy sometimes with the audio when I'm using Bluetooth earphones.

Pros

During the pandemic, everyone had to get used to remote video meeting platforms pretty quickly. There are plenty of options out there but the software's feature set is something most people can learn without much time. It isn't the most accessible tool I've used though it's not overly complicated either. The meeting scheduling and calendar integration are especially useful since they let you arrange and share meeting details without bouncing between different apps.

Cons

A feature that feels a bit less polished is the virtual background option. It's a nice extra to have but it doesn't perform as cleanly as it does in some other, more advanced products. It's definitely not a deal breaker but to get the best effect you really need a consistent background. Otherwise, parts of your face or body can disappear depending on how you're positioned in front of the camera.

Pros

Even the less tech-savvy people in our group were able to pick this up without any trouble. Our board meetings dropped from 2+ hours to about 30-45 minutes because everything can be covered more efficiently, one person can clearly manage the flow of the discussion and documents can be shared right on the screen. Even after our organization became fully vaccinated, we kept using this software.

Cons

I don't have any complaints about the platform. We've been very happy with it.

Pros

Compared with other services, this platform feels much more complete and offers a fuller set of features.

Cons

The part I didn't enjoy was the interface since it isn't very user friendly or predictable for everyone.