Zoom Reviews

Pros

The platform has come a long way with its features and overall service. Pretty much everyone uses it now and being able to create a personalized meeting link that I can keep reusing makes scheduling much more convenient. Signing in, inviting people, sharing my screen, using the chat and handling the basics all feel easy.

Cons

Up to this point, it has worked whenever I've needed it so I really don't have any major complaints. The only thing I'd change is making the meeting ID or dial-in details more visible once a meeting is already underway. You can still get that information through the "Invite" button but it feels a bit tucked away.

Pros

This platform makes large-scale collaboration much more practical and cuts down the need to travel for meetings which fits really well with how remote work happens now.

Cons

The Mac version of the the tool app has been somewhat buggy and there are times when the video and audio don't stay in sync.

Pros

Its such a well known platform and it is familiar to a lot of people which makes it practical to use for large-scale events.

Cons

Setting it up can still be somewhat challenging for junior users and they often end up needing help from the IT team. On top of that, the system's support is pretty poor.

Pros

Compared with other tools, this one does a lot of things better. You can join with a code instead of only relying on a link, there's also the option to call in for audio and the user interface is really well designed.

Cons

A few of the updates to the create-a-meeting section have made that part of the product less user friendly than it used to be.

Pros

Being able to share information and run meetings for different purposes is one of the best parts of using it. Everything feels very easy when it comes to connecting with others and communicating what we need.

Cons

The part I liked the least is that there can sometimes be interference and the call may end up dropping unexpectedly.

Pros

Getting started with this app is very easy and since almost everyone inside and outside the company already has an account, there's no need to walk stakeholders through sign-up or push them to create one. It's quick, simple and reliably gets the job done.

Cons

Drawback is that it can use a lot of RAM on certain computers and a few of my clients have run into issues because of that. Aside from that, I really don't have much to complain about.

Pros

Working remotely in sales and marketing, the software has become the platform we rely on for our weekly meetings. Our team is spread across different cities so it gives us a practical way to meet virtually each week and stay connected during our regular calls. We use it for both audio and video meetings and usually the person leading the call handles the video side. The screen sharing feature is also useful especially when the presenter needs to share their screen with another participant during the meeting.

Cons

I keep running into a problem on my laptop: the video works for a few minutes and then the screen suddenly goes blank. I do not have this problem with other video platforms I use, like Microsoft Teams. It also seems specific to this software on that laptop because the same issue does not happen on any of the other devices in my house and I have tested it on around 10 different ones. Aside from that laptop video problem, the platform works perfectly fine for me.

Pros

Holding meetings on this platform has been a really positive experience. It's simple to use and my team has never had any trouble figuring it out either.

Cons

What could be better is the audio system since it still tends to pick up background noise more than it should.

Pros

It's used pretty much everywhere across industries and that wide adoption is a big plus. On top of that, the easy design makes it an obvious choice for video meetings.

Cons

The biggest problems I've run into are the bugs, occasional audio dropouts and connection issues overall.

Pros

When it comes to hosting video conferences with large groups, the tool is pretty much the standard option. It does what it's supposed to do even if the overall quality isn't the best. It's affordable and fairly simple to figure out since there are only a few buttons to deal with.

Cons

Video quality is on the low side so if you're presenting and need to share videos, it can end up looking choppy at best. Call dropouts also seem to happen fairly often which gets frustrating.

Pros

This tool really shines when it comes to simplicity. It's hard to get confused using it and the whole program is very easy to figure out. Whether I'm setting up meetings or joining them, both are pretty much effortless.

Cons

The part I like least about the system is the customer service. It can be pretty frustrating trying to reach someone when you have specific questions and need a clear answer.

Pros

Video conferencing works really well and being able to host meetings whether it's just one person or a group of 99 is a big plus.

Cons

I haven't run into any drawbacks yet. Every function and tool has been very efficient so far.

Pros

The connection stays reliable, the host controls work really well and the sharing features are very useful during meetings.

Cons

One downside is the lack of remote control options and having to install the client can be inconvenient especially for some of our customers.

Pros

When Covid began, this app became incredibly important for our company and even for our family. It really helped make working from home and attending online classes possible and much more manageable. Having a free version of the app is a huge advantage and being able to switch the video background during meetings and calls is a feature I appreciate. Screen sharing is also very useful especially since you can choose specific programs to share instead of your whole screen and you can share audio as well. The annotation and whiteboard tools are a nice bonus too. Overall, it made communication, meetings, classes and webinars far more efficient and effective. Another big plus is the level of control given to hosts during meetings, like admitting participants, muting or unmuting them and turning chat, annotations and screen sharing on or off.

Cons

Issue is that virtual backgrounds are not compatible with many laptops and desktops or they just do not run as smoothly as expected. On most smartphones and tablets, that feature is not available at all. I hope the developers continue improving it going forward. Another downside is that, compared with other apps, the software requires stronger internet speed and more bandwidth.

Pros

Pretty rare to get a solid free option and this one works really well. The paid version does offer more but most people can start with the free plan since their meetings usually stay within the time limit anyway.

Cons

Once too many people join at the same time, the experience starts to decline. You really have to keep attendance under control, otherwise it turns into more of a webinar with everyone muted. The audio also tends to catch background noise which can easily disrupt a meeting.

Pros

It works really well for hosting webinars for end users and running online meetings with prospects.

Cons

There are times when I have to pause and wait for the software to update especially when I'm in a rush. Still, I take that as a sign they're continuing to improve the platform so overall it's a positive.

Pros

Between screen sharing, recording, live streaming and the strong audio and video quality, this app covers everything I need for meetings and online sessions.

Cons

I love everything about this app. It's an excellent tool and I don't really have any complaints.

Pros

Simple to start with and it connects well with lots of other software products. It works really well for one-on-one meetings and partner meetings and the installation and setup are easy.

Cons

The chat feature is where it falls short since you can't share files there which makes it much less useful than it should be.

Pros

One of the best things about this software is how widely used it is and how simple it makes remote meetings. It was one of the first really useful options for handling this kind of communication and it also comes with helpful tools whether you join through its dedicated website or download the app directly from the platform's official site.

Cons

The only downside, in my opinion, is that it uses a lot of internet data.

Pros

This platform offers a very easy platform for running both small and large meetings while staying connected with teammates. The added features support high-quality presentations and file sharing which makes communication much more convenient. It's also very user friendly when it comes to scheduling meetings and sending invitations. On top of that, the upgraded security features are excellent and help make sure people outside your company can't join without permission. Overall, it's an excellent option for businesses of any size and it also works really well for personal meetings with friends and family.

Cons

An area where the tool could be better is the process of pre-assigning breakout room groups and keeping those same groups in place for recurring meetings. It could also improve how accessible the sound-sharing feature is when playing videos for a group.