Ángel Chicas
Education Management, 500+ employees
More than a year
“top choice for online meetings”
Pros
Whether it's screen sharing, team discussions, forums or webinars, the software covers just about everything needed for online meetings. It really feels like one of the leading video conferencing tools out there. The video quality stays smooth, the audio comes through clearly and the platform offers a full set of features. There's also a free version available which makes it simple to test it out first before deciding on one of their paid plans.
Cons
Problem is that this software can be pretty confusing for older users so they often need some help getting started or finding their way around. The desktop app can also feel a bit heavy on lower-end computers even though it still runs fine in most situations. It helps to close other apps running in the background whenever possible to get better performance.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Juanita Holsey
Law Practice, 1-10 employees
Less than a year
“smooth group meetings”
Pros
Being able to meet with several people in a single the platform session and share my screen has been really helpful. It makes client meetings with family members or potential witnesses feel much more painless.
Cons
One thing I've had trouble with is making the account accessible for my staff so they can handle setup for me. Because of that, they end up having to log into my account to send the information to everyone involved. I did a quick YouTube search but didn't come across anything useful. I also haven't tried contacting this platform yet because I'm worried about long wait times though I haven't actually dealt with their support before.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Hiral Hiral
Non-Profit Organization Management, 51-100 employees
More than a year
“rich features”
Pros
Has become our go-to platform for team collaboration since we're constantly holding meetings on it. It's really useful for recording meetings, chatting live, saving transcripts and creating screen-share videos that can be shared afterward. The audio and video quality are also really strong. We can join meetings from a phone, a laptop or even a conference room setup which makes it very flexible. It also offers nice background options like blur, virtual backgrounds and other custom backgrounds if you want more privacy or a better look. Another feature I really appreciate is speaker spotlighting because it makes conversations feel much more personal, almost like the person is speaking directly to you.
Cons
At times, the meeting toolbar sits right over the screen which can make it a bit inconvenient to use what's being shared. It would be much better if there were a more convenient way to hide or show it whenever needed.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Christopher Jones
Mental Health Care, 1-10 employees
More than a year
“great video tools and filters”
Pros
The tool's breakout rooms, resolution settings and video filters are excellent. The video can reach 1080p and I appreciate being able to choose widescreen or standard depending on what I need. The blurred background feature is especially impressive because it avoids the usual virtual background problem where part of your face gets blended into the background and makes it look like you're talking with half your face missing.
Cons
Something this tool really needs to improve is noise handling. Even with professional lighting and my camera set to a low ISO, the image still ends up looking noisy. At certain times of the day, despite paying for a professional account, it drops to 720p which is frustrating given how much I've invested in a professional camera, HD capture card and professional audio setup. Audio can also become distorted during peak usage periods.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Anonymous
Entertainment, 1-10 employees
More than a year
“Good free meeting tools”
Pros
Among the free video conferencing options available, this is definitely one of the best. The free plan comes with really useful features like screen sharing, recording, hand raising and a whiteboard. The interface feels very user friendly and it's also a big plus that there's a mobile app for people who want to join meetings from their phones. Even though meetings with more than two participants are limited to 40 minutes, that still feels manageable since people can simply rejoin using the same link if needed.
Cons
I can't think of any real downside especially when I compare it with other options. MS Teams isn't free and as far as I know, Google Meet still doesn't let users join from a mobile phone.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Anonymous
Information Technology and Services, 500+ employees
More than a year
“simple setup and calendar sync”
Pros
Easy to use and it never feels complicated. It also connects well with Google Calendar which makes scheduling and joining meetings much more convenient.
Cons
At times, it can lag a bit or unexpectedly remove people from the meeting.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
9
Amber Wallace
Ranching, 1-10 employees
Free Trial
“customizable and user friendly”
Pros
Compared with other video chat apps, the system is much simpler to use. It also gives me a lot more options and settings so I can personalize it the way I want.
Cons
My biggest frustration is the free meeting limit. I really wish this app would increase it to a full hour instead of just 45 minutes because that's the most annoying part of using the app.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Stacy-Ann Benjamin
Education Management, 101-500 employees
Less than a year
“affordable meetings that keep me connected”
Pros
The software has been a practical, affordable and accessible tool for both my personal and professional life. I've relied on it to stay in touch with family and friends in different parts of the world and it has also been really helpful for collaborating with classmates on assignments and projects. Being able to meet virtually, share ideas and work together efficiently has made it much easier for our group to stay on track and meet deadlines consistently. It also became especially valuable during the coronavirus pandemic, when in-person staff meetings stopped at my previous workplace. Through this software, I was still able to join virtual meetings and stay updated on what was happening within the company.
Cons
The platform has been a very useful application especially throughout the pandemic but it is not without a few problems. At times, there are audio issues that make participants sound unclear while speaking. There are also moments during video conferences when the video freezes unexpectedly. Those are definitely areas where the platform could use some improvement.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
8
Gohar Abbas
Security and Investigations, 500+ employees
More than a year
“accessible and convenient interface”
Pros
Using this platform feels very convenient because the interface is accessible, user friendly and includes all the necessary options in one place.
Cons
There isn't really anything I dislike about this software.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Anonymous
Computer Software, 500+ employees
More than a year
“crisp video quality”
Pros
One thing that really works in the tool's favor is the pricing especially if you need to host more than 100 people at once. It also handles screen sharing and remote control really well so letting someone share their screen or take over a device is very easy. Call and video quality have also been impressive, as long as the device and internet connection are decent. Another strong point is the admin dashboard which gives you a solid way to connect and manage people across your industry. On top of that, user management feels almost like child's play since it's so simple to use and doesn't require any technical background.
Cons
The free plan does feel limited when it comes to features and overall usability.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Anonymous
Capital Markets, 500+ employees
More than a year
“easy to use”
Pros
Quick to figure out and using it feels very easy. It also comes with plenty of tools for brainstorming and collaborating effectively with others.
Cons
One thing I'd like to see is an option that lets the host require everyone in a specific meeting to keep their cameras turned on.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Hospital & Health Care, 500+ employees
More than a year
“smooth guest joining”
Pros
Using this software is easy and bringing external guests into meetings happens without any trouble.
Cons
Every now and then, the platform may fail to recognize a username or password but it happens very rarely.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Natalia Vandoski
Biotechnology, 500+ employees
More than a year
“versatile for work and classes”
Pros
Has been very easy to useand it feels like a complete solution for presenting work and projects. It fits really well in both professional and educational settings. It has helped replace in-person meetings which saves a lot of time and was especially valuable for maintaining safety during the pandemic.
Cons
The video and image quality could still be improved and it would be better if the free version allowed a longer meeting time before timing out.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
David Chang
Education Management, 51-100 employees
More than a year
“simple setup for online meetings”
Pros
Doesn't take much technical know-how at all to figure out and all you really need is a computer with a webcam and microphone.
Cons
Every now and then, there are minor audio problems that seem to be outside our control but they're usually very small issues.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10
Kimberly Searson
Health, Wellness and Fitness, 500+ employees
More than a year
“great meetings without barriers”
Pros
Whether it's for work or something personal, this app works really well for hosting meetings. I love being able to just send a link to the people I want to join instead of making them sign in or create an account first. Compared with other video meeting platforms, the software's meeting features feel much better and more capable.
Cons
I really haven't run into any major issues that can't be handled pretty quickly by the host or the user.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Sarmad Abbas Jaffri
Security and Investigations, 101-500 employees
More than a year
“excellent calls worldwide”
Pros
Using this app feels very easy and it makes connecting with colleagues really convenient. The audio and video quality are excellent and it's one of the best apps for staying in touch with people around the world.
Cons
there's nothing I dislike about this software because it's very convenient to use and available practically everywhere.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Monib Traboulsi
Construction, 500+ employees
More than a year
“clean interface and usability”
Pros
Using it feels easy and the interface is simple to figure out.
Cons
It doesn't offer that many features which can make it feel a bit exposed compared with competitors.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Talha Talha
Higher Education, 500+ employees
More than a year
“works on any device”
Pros
This software is a polished collaboration and conferencing tool that makes remote work really practical. It also works well for live streaming and webinars. The audio and video quality stays strong while using low bandwidth which makes a noticeable difference. Sharing files and screens is easy and recording sessions for later viewing or reference is very convenient. Admins can also grant another participant remote access to their screen which is useful for support or collaboration. It integrates at a high level and performs well with many third-party applications. Another big plus is that it runs equally well on computers and smartphones across different operating systems.
Cons
With the free version of the platform Meetings, calls end after 45 minutes so you have to start a new session if you want to keep going.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Ahmed Fawzy
Construction, 500+ employees
More than a year
“suitable for communication”
Pros
During the pandemic, this platform proved to be one of the most suitable tools for communication, remote meetings and interviews and it played a huge part in keeping millions of employees and business owners connected around the world. The app is very user friendly whether I join from my phone or on a computer and participating in or inviting others to meetings is simple and easy. I also really appreciate the recording feature because it helps make sure I do not miss any part of a meeting or workshop and can go back to anything important later. The chat function is another feature I enjoy whether it is used with all participants or privately with one person. Those chat discussions often add more value to the conversation and also create a useful record of the key points that were discussed. The tool is truly a leader in remote communication and it gives the feeling of being in an actual meeting room.
Cons
there is nothing significant to complain about. The app is simple for everyone to use, the notifications are reliable and arrive on time and the archive feature is very useful since it lets users go back and review previous meetings whenever needed.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Mohamed El Sayed
Plastics, 500+ employees
Less than a year
“reliable calls even on slow internet”
Pros
Compared with many other tools I've used in this space, this tool Meeting has been one of the strongest. The audio, video and image transmission are very accurate and high quality and it continues to perform well even in poor conditions like slow internet speeds which is a problem many platforms struggle with. It also handles high-quality interviews with a large number of participants something a lot of other programs cannot do effectively. Another useful feature is the ability to manage more than one interview at the same time through screen splitting.
Cons
One downside is that the pricing is a bit high and that can be a significant issue for some users although the company appears to be working on a long-term solution to address it.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
8
