Zoom Reviews

Pros

Getting connected and using the platform is one of its biggest strengths. The buttons are accessible so handling basic video conference tasks feels easy and convenient.

Cons

Setback is that the software uses a lot of system resources. They should improve the underlying connection protocols so it can run more efficiently and consume less computing power.

Pros

Using this tool has been very easy and the screen sharing feature works really well. It's a strong option for businesses of any size that want to reduce travel time and make meetings more efficient.

Cons

After using it regularly for more than two years, I really haven't run into any major issues.

Pros

When our office staff had to start working from home during the pandemic, the system became incredibly important for our company. It has remained essential as we continue supporting employees who work from home part-time or fully remote. Setting up a meeting at the last minute is very simple and convenient.

Cons

I really haven't run into any problems with this app. It has honestly been a lifesaver for our business.

Pros

Using it day to day feels very efficient especially for meetings. It has also been really useful for family catch-ups and even church services which makes it feel like a real blessing. The platform feels secure and I appreciate how well it supports collaboration through screen sharing. It also connects nicely with third-party apps and integrates easily with email tools like Outlook and Gmail. Another big advantage is being able to invite a large number of people without much trouble.

Cons

One downside is that the paid version feels a little expensive if you only use it casually. The free plan also comes with limited time and fewer features which can be restrictive. On top of that, screen sharing can sometimes be a bit laggy.

Pros

This software gave us a really convenient way to hold meetings and see patients once face-to-face visits suddenly became difficult.

Cons

At times, it can be tricky getting everyone's video and audio settings configured properly.

Pros

Being able to host hundreds of people in one session is especially useful for anyone giving conferences since there's no need for a physical conference room and it can be done from anywhere in the world with an internet connection. Overall, the video and audio quality are solid and I haven't noticed any meaningful lag.

Cons

Customization is fairly limited, both for the app itself and for adjusting your stream the way you might want. There are third-party tools that can help with that so there is a workaround but it's not very convenient for people who aren't familiar with those apps. I also haven't come across any drag-and-drop option when sharing files.

Pros

This software has pretty much become the standard across just about every industry especially since remote work took off. It's really useful that you can switch your background without trouble, hand over presenter controls and use waiting rooms to manage when people are allowed into the meeting.

Cons

Something that gets annoying is how the the platform toolbar can end up blocking part of the screen while presenting which is pretty frustrating. I also wish it had a way to show who is actually paying attention or sitting idle during the meeting.

Pros

One of the best things about this platform is how accessible it is. Even if you're completely new to the platform, it doesn't take long to work out how to set up a meeting or webinar. The desktop and content sharing controls are really useful and being able to record an event directly to the cloud is a big plus. It also connects with HubSpot which makes it simple to keep track of our registration lists right from our CRM.

Cons

There really isn't much to complain. My only issue is that HubSpot integration is available when scheduling a webinar but not when scheduling a meeting. It would be even better if I could create a workflow trigger using the meeting ID but that's a pretty minor drawback and definitely not enough to make me second-guess using the tool.

Pros

Once Covid hit, we had to stop holding in-person meetings altogether and the system quickly became essential for our organization. We use it for all of our committee meetings, about five each month, plus our monthly Board of Directors meeting and it has completely changed how we operate. There's no more hearing that someone got stuck at work or in traffic and couldn't make it and no more scrambling to arrive at the meeting site on time. We also don't have to delay the start because key participants are missing. People can join from wherever they happen to be, using any device they have available whether that's a phone, tablet, laptop or desktop. The waiting room feature is absolutely critical for us because we need to confirm each person's identity before letting them in. We also rely on it during meetings to move attendees in and out when sensitive topics come up that shouldn't be heard by everyone. Screen sharing is another feature we depend on heavily since it has eliminated the need to print document packets for every single meeting.

Cons

What would really improve it is a setting that requires participants to provide more than just a name when joining. We often have people enter nicknames or slang instead of their actual names which makes it difficult to identify who they are. If there were an option to require something like an address, it would help us a lot. Right now, we have to manually check each person sitting in the waiting room against our database before we can confirm they should be allowed into the meeting.

Pros

After you get familiar with this app, it's really simple to use. It offers a lot for both small teams and large businesses. Being able to stream live and save recordings for later review is something I really appreciate. The screen sharing feature is probably the best part and it helps our team a lot.

Cons

At this point, I haven't run into anything I dislike about it. It's user friendly and affordable.

Pros

Whether I'm on a PC or using my phone, the software works well on both. The app is generally easy to use and joining a meeting through a link is very convenient. It includes useful features like chat, screen sharing, file sharing and whiteboarding. I don't see any major downsides to using this software.

Cons

One issue a few users have pointed out with this software is the video quality. At times, the video can look blurry and pixelated.

Pros

It works really well as a collaboration platform especially with the two-way audio and video quality. The screen sharing options are very useful and the security is another strong point. There are plenty of other valuable features too which makes it a solid choice overall.

Cons

The pricing feels a little high to me although considering how many useful features are included, it still seems reasonable and something many users can justify paying for.

Pros

The interface feels very user friendly and it's convenient to use for instant messaging and screen sharing whenever needed.

Cons

I can't think of anything I dislike about it.

Pros

The platform fits nicely into our workflow for remote meetings and is fairly easy to use and integrate into day-to-day work.

Cons

We still haven't figured out how to set up a meeting calendar or add a contact list while also verifying attendees directly within the this platform platform. At least from our side, the process for doing that isn't very clear.

Pros

Right away, I really loved using the tool and all the useful features that come with it. The software is very simple to figure out and it makes hosting secure meetings feel reliable. Features like security codes, personalized meeting PINs and monitored attendees make it feel like the ideal platform for online meetings.

Cons

At the beginning, I wasn't too impressed with the drawing tool but later on it actually turned out to be useful for projects. One time in particular, it helped when I needed to record a video project for one of my classes.

Pros

One feature that really stands out to me is screen sharing because it makes using references during meetings incredibly convenient. This tool is also very user friendly overall and the interface never feels overly complicated. On top of that, it fits into business processes without much trouble and is simple to integrate.

Cons

While integrating the system into existing business processes was not difficult, there is still room for improvement. The thing I like least is the restriction on how many participants can join a meeting at one time.

Pros

Takes very little effort to figure out and I've even managed to walk people through it who normally struggle with technology. I'm talking about people who have trouble using basic programs like Excel or Microsoft Word yet the software still somehow clicks for them. That's why I value how easy but still effective it is. It works really well for beginners while also offering the more advanced features I need to do my job successfully.

Cons

Security has been the biggest downside, to be blunt. It has mostly been improved now but there was a time when pretty much anyone could break into a meeting and I've had to remove people myself after they joined without permission.

Pros

One thing I really appreciate is how accessible most of the features are so it doesn't take much effort to find what I need.

Cons

It's frustrating that the virtual background option isn't available on mobile and if someone is new to the platform, sharing a video can be confusing for the first few minutes.

Pros

I had never used the platform before joining this company but the transition felt smooth right away. It's an essential tool for any business whether for internal team calls or external meetings with clients and partners. Another big plus is that you don't need an account to start or send a this platform meeting link which makes things much more convenient. I would absolutely recommend it to any business and we rely on it across the entire organization every single day.

Cons

An area that could be better is screen sharing since it can sometimes lag. I'm not sure whether that's something that can be fixed but it would definitely help when someone is presenting during a meeting.

Pros

Its quite easy to use and the screen sharing feature makes working together clear and productive. It's the best remote meeting software I've used!

Cons

The issues we run into are pretty much the same as with any remote meeting platform: people trying to talk while muted, others forgetting to mute themselves and similar meeting hiccups.