Total 1912 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

73%

4

Stars

23%

3

Stars

3%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

ÁC

Ángel Chicas

Education Management, 500+ employees

More than a year

5.0
December 2021

top choice for online meetings

Pros

Whether it's screen sharing, team discussions, forums or webinars, the software covers just about everything needed for online meetings. It really feels like one of the leading video conferencing tools out there. The video quality stays smooth, the audio comes through clearly and the platform offers a full set of features. There's also a free version available which makes it simple to test it out first before deciding on one of their paid plans.

Cons

Problem is that this software can be pretty confusing for older users so they often need some help getting started or finding their way around. The desktop app can also feel a bit heavy on lower-end computers even though it still runs fine in most situations. It helps to close other apps running in the background whenever possible to get better performance.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

JH

Juanita Holsey

Law Practice, 1-10 employees

Less than a year

5.0
December 2021

smooth group meetings

Pros

Being able to meet with several people in a single the platform session and share my screen has been really helpful. It makes client meetings with family members or potential witnesses feel much more painless.

Cons

One thing I've had trouble with is making the account accessible for my staff so they can handle setup for me. Because of that, they end up having to log into my account to send the information to everyone involved. I did a quick YouTube search but didn't come across anything useful. I also haven't tried contacting this platform yet because I'm worried about long wait times though I haven't actually dealt with their support before.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

HH

Hiral Hiral

Non-Profit Organization Management, 51-100 employees

More than a year

5.0
December 2021

rich features

Pros

Has become our go-to platform for team collaboration since we're constantly holding meetings on it. It's really useful for recording meetings, chatting live, saving transcripts and creating screen-share videos that can be shared afterward. The audio and video quality are also really strong. We can join meetings from a phone, a laptop or even a conference room setup which makes it very flexible. It also offers nice background options like blur, virtual backgrounds and other custom backgrounds if you want more privacy or a better look. Another feature I really appreciate is speaker spotlighting because it makes conversations feel much more personal, almost like the person is speaking directly to you.

Cons

At times, the meeting toolbar sits right over the screen which can make it a bit inconvenient to use what's being shared. It would be much better if there were a more convenient way to hide or show it whenever needed.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CJ

Christopher Jones

Mental Health Care, 1-10 employees

More than a year

5.0
November 2021

great video tools and filters

Pros

The tool's breakout rooms, resolution settings and video filters are excellent. The video can reach 1080p and I appreciate being able to choose widescreen or standard depending on what I need. The blurred background feature is especially impressive because it avoids the usual virtual background problem where part of your face gets blended into the background and makes it look like you're talking with half your face missing.

Cons

Something this tool really needs to improve is noise handling. Even with professional lighting and my camera set to a low ISO, the image still ends up looking noisy. At certain times of the day, despite paying for a professional account, it drops to 720p which is frustrating given how much I've invested in a professional camera, HD capture card and professional audio setup. Audio can also become distorted during peak usage periods.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

A

Anonymous

Entertainment, 1-10 employees

More than a year

5.0
November 2021

Good free meeting tools

Pros

Among the free video conferencing options available, this is definitely one of the best. The free plan comes with really useful features like screen sharing, recording, hand raising and a whiteboard. The interface feels very user friendly and it's also a big plus that there's a mobile app for people who want to join meetings from their phones. Even though meetings with more than two participants are limited to 40 minutes, that still feels manageable since people can simply rejoin using the same link if needed.

Cons

I can't think of any real downside especially when I compare it with other options. MS Teams isn't free and as far as I know, Google Meet still doesn't let users join from a mobile phone.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

A

Anonymous

Information Technology and Services, 500+ employees

More than a year

5.0
November 2021

simple setup and calendar sync

Pros

Easy to use and it never feels complicated. It also connects well with Google Calendar which makes scheduling and joining meetings much more convenient.

Cons

At times, it can lag a bit or unexpectedly remove people from the meeting.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

9

AW

Amber Wallace

Ranching, 1-10 employees

Free Trial

5.0
November 2021

customizable and user friendly

Pros

Compared with other video chat apps, the system is much simpler to use. It also gives me a lot more options and settings so I can personalize it the way I want.

Cons

My biggest frustration is the free meeting limit. I really wish this app would increase it to a full hour instead of just 45 minutes because that's the most annoying part of using the app.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

SB

Stacy-Ann Benjamin

Education Management, 101-500 employees

Less than a year

4.0
November 2021

affordable meetings that keep me connected

Pros

The software has been a practical, affordable and accessible tool for both my personal and professional life. I've relied on it to stay in touch with family and friends in different parts of the world and it has also been really helpful for collaborating with classmates on assignments and projects. Being able to meet virtually, share ideas and work together efficiently has made it much easier for our group to stay on track and meet deadlines consistently. It also became especially valuable during the coronavirus pandemic, when in-person staff meetings stopped at my previous workplace. Through this software, I was still able to join virtual meetings and stay updated on what was happening within the company.

Cons

The platform has been a very useful application especially throughout the pandemic but it is not without a few problems. At times, there are audio issues that make participants sound unclear while speaking. There are also moments during video conferences when the video freezes unexpectedly. Those are definitely areas where the platform could use some improvement.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

8

GA

Gohar Abbas

Security and Investigations, 500+ employees

More than a year

5.0
November 2021

accessible and convenient interface

Pros

Using this platform feels very convenient because the interface is accessible, user friendly and includes all the necessary options in one place.

Cons

There isn't really anything I dislike about this software.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

A

Anonymous

Computer Software, 500+ employees

More than a year

5.0
November 2021

crisp video quality

Pros

One thing that really works in the tool's favor is the pricing especially if you need to host more than 100 people at once. It also handles screen sharing and remote control really well so letting someone share their screen or take over a device is very easy. Call and video quality have also been impressive, as long as the device and internet connection are decent. Another strong point is the admin dashboard which gives you a solid way to connect and manage people across your industry. On top of that, user management feels almost like child's play since it's so simple to use and doesn't require any technical background.

Cons

The free plan does feel limited when it comes to features and overall usability.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

A

Anonymous

Capital Markets, 500+ employees

More than a year

5.0
November 2021

easy to use

Pros

Quick to figure out and using it feels very easy. It also comes with plenty of tools for brainstorming and collaborating effectively with others.

Cons

One thing I'd like to see is an option that lets the host require everyone in a specific meeting to keep their cameras turned on.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Hospital & Health Care, 500+ employees

More than a year

5.0
November 2021

smooth guest joining

Pros

Using this software is easy and bringing external guests into meetings happens without any trouble.

Cons

Every now and then, the platform may fail to recognize a username or password but it happens very rarely.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

NV

Natalia Vandoski

Biotechnology, 500+ employees

More than a year

5.0
November 2021

versatile for work and classes

Pros

Has been very easy to useand it feels like a complete solution for presenting work and projects. It fits really well in both professional and educational settings. It has helped replace in-person meetings which saves a lot of time and was especially valuable for maintaining safety during the pandemic.

Cons

The video and image quality could still be improved and it would be better if the free version allowed a longer meeting time before timing out.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

DC

David Chang

Education Management, 51-100 employees

More than a year

5.0
November 2021

simple setup for online meetings

Pros

Doesn't take much technical know-how at all to figure out and all you really need is a computer with a webcam and microphone.

Cons

Every now and then, there are minor audio problems that seem to be outside our control but they're usually very small issues.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

KS

Kimberly Searson

Health, Wellness and Fitness, 500+ employees

More than a year

5.0
November 2021

great meetings without barriers

Pros

Whether it's for work or something personal, this app works really well for hosting meetings. I love being able to just send a link to the people I want to join instead of making them sign in or create an account first. Compared with other video meeting platforms, the software's meeting features feel much better and more capable.

Cons

I really haven't run into any major issues that can't be handled pretty quickly by the host or the user.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

SAJ

Sarmad Abbas Jaffri

Security and Investigations, 101-500 employees

More than a year

5.0
November 2021

excellent calls worldwide

Pros

Using this app feels very easy and it makes connecting with colleagues really convenient. The audio and video quality are excellent and it's one of the best apps for staying in touch with people around the world.

Cons

there's nothing I dislike about this software because it's very convenient to use and available practically everywhere.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

MT

Monib Traboulsi

Construction, 500+ employees

More than a year

4.0
November 2021

clean interface and usability

Pros

Using it feels easy and the interface is simple to figure out.

Cons

It doesn't offer that many features which can make it feel a bit exposed compared with competitors.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

TT

Talha Talha

Higher Education, 500+ employees

More than a year

5.0
November 2021

works on any device

Pros

This software is a polished collaboration and conferencing tool that makes remote work really practical. It also works well for live streaming and webinars. The audio and video quality stays strong while using low bandwidth which makes a noticeable difference. Sharing files and screens is easy and recording sessions for later viewing or reference is very convenient. Admins can also grant another participant remote access to their screen which is useful for support or collaboration. It integrates at a high level and performs well with many third-party applications. Another big plus is that it runs equally well on computers and smartphones across different operating systems.

Cons

With the free version of the platform Meetings, calls end after 45 minutes so you have to start a new session if you want to keep going.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

AF

Ahmed Fawzy

Construction, 500+ employees

More than a year

5.0
November 2021

suitable for communication

Pros

During the pandemic, this platform proved to be one of the most suitable tools for communication, remote meetings and interviews and it played a huge part in keeping millions of employees and business owners connected around the world. The app is very user friendly whether I join from my phone or on a computer and participating in or inviting others to meetings is simple and easy. I also really appreciate the recording feature because it helps make sure I do not miss any part of a meeting or workshop and can go back to anything important later. The chat function is another feature I enjoy whether it is used with all participants or privately with one person. Those chat discussions often add more value to the conversation and also create a useful record of the key points that were discussed. The tool is truly a leader in remote communication and it gives the feeling of being in an actual meeting room.

Cons

there is nothing significant to complain about. The app is simple for everyone to use, the notifications are reliable and arrive on time and the archive feature is very useful since it lets users go back and review previous meetings whenever needed.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

MES

Mohamed El Sayed

Plastics, 500+ employees

Less than a year

4.0
November 2021

reliable calls even on slow internet

Pros

Compared with many other tools I've used in this space, this tool Meeting has been one of the strongest. The audio, video and image transmission are very accurate and high quality and it continues to perform well even in poor conditions like slow internet speeds which is a problem many platforms struggle with. It also handles high-quality interviews with a large number of participants something a lot of other programs cannot do effectively. Another useful feature is the ability to manage more than one interview at the same time through screen splitting.

Cons

One downside is that the pricing is a bit high and that can be a significant issue for some users although the company appears to be working on a long-term solution to address it.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

8