Junmarie Ricablangca
Education Management, 51-100 employees
More than a year
“extremely useful”
Pros
Whether it's for teaching, studying, business or handling different kinds of transactions, this software has been extremely useful. The video and audio quality are clear and it lets you share slides, files, your full screen and presentations without any trouble. I'd definitely recommend it to fellow teachers especially since it has made such a big difference in my daily work. After spending years searching for really reliable software, it feels amazing to finally have something this capable.
Cons
I haven't noticed anything negative in this application. It has been excellent overall and has become something essential for work, almost like oxygen for getting things done. Thank you!
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Mohammed El jattari
Marketing and Advertising, 1-10 employees
More than a year
“love it!”
Pros
Calls on the system stay consistently clear on both audio and video and meetings run without issues. Screen sharing during a meeting is also really useful. Setting up an account takes less than 10 minutes and even password resets can be done in under 5 minutes which feels better than most other tools on the market. On top of that, the meetings feel secure.
Cons
This app does not allow two people to share their screens at the same time. Also, the recording files are larger compared with Webex meeting recordings.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Matheus Lima
Mining & Metals, 500+ employees
More than a year
“Complete package”
Pros
A very complete app with advanced features that really deliver. It offers excellent screen sharing, meeting recording, file sharing, plus very good sound and video quality among many other useful tools. It's also simple to use and integrates well with other platforms.
Cons
I've noticed that at the start of a meeting, the app can take a bit of time to connect everyone. I also think the "raise your hand" button should be more visible so it's easier to spot.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Anonymous
Computer Software, 11-50 employees
More than a year
“breakout rooms keep teams connected”
Pros
One thing the software does really well is make our meetings feel much more organized and manageable. The breakout rooms are especially useful for department discussions during larger calls. I also really enjoy the different attendee view options since they make the meeting feel more connected and a bit more personal. Another feature I appreciate is the auto-pause during screen sharing because it lets me switch between tabs without any trouble.
Cons
Starting instant meetings feels a little more inconvenient compared with options like Google Meet, where you can create a link in just a few seconds. It also seems built more around the desktop app experience which ends up taking extra space on my computer and the video quality is frequently not that good.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Christina Ramsay
Hospital & Health Care, 500+ employees
More than a year
“uncluttered interface”
Pros
Right from the start, the app feels very easy to use and I really appreciate the clean, uncluttered interface. It handles large meetings well and gives the host solid control over how the session runs. I also like being able to send private chats, switch my background and share content from different sources.
Cons
It drains the battery pretty quickly especially on mobile devices although newer models seem to handle it better. Another frustration is that my messages disappear if the connection drops and I have to join again. It also needs a strong bandwidth connection so it can be hard to use on weak mobile data unless I turn the video off.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
7
Marta Bonet
Legal Services, 1-10 employees
More than a year
“practical virtual meeting rooms”
Pros
Using it feels a lot like being in a real office especially with the meeting rooms feature. It's simple to operate, very practical and works efficiently for everyday use.
Cons
The only part I'd improve is the chat feature. It would be much better if conversations could be saved.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Anonymous
Financial Services, 1-10 employees
More than a year
“widely used”
Pros
It's widely used, works reliably and runs well across different platforms which makes it convenient for just about everyone to join.
Cons
Setting up recurring meetings can be a little more complicated than expected. There's also a landing page included but the features it offers are fairly basic.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10
Graphicville ville
Design, 1-10 employees
More than a year
“crystal-clear video calls”
Pros
The HD audio and video quality is the part I appreciate most about this software. Everything comes through very clearly and when it comes to one-to-one virtual conversations, it really stands out as one of the best options.
Cons
I don't like that this software doesn't let you share documents directly within the platform.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10
Ziad Eid
Education Management, 500+ employees
More than a year
“powerful meetings with auto translation”
Pros
Very easy to figure out and it works really well for meetings. It comes with plenty of useful features including auto translation which makes communication much more effective.
Cons
A concern with this platform is that uninvited participants can sometimes join and disrupt the entire meeting.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Krishna Kant Jaju
Information Technology and Services, 101-500 employees
More than a year
“convenient for everyone”
Pros
The app is lightweight and simple to figure out. The interface is clean and clear which makes it convenient for both elderly users and younger people to use without much trouble.
Cons
Every now and then, there's a slight lag during video conferences although it still performs fairly well overall. I've also noticed some audio issues when using it on a phone but on most devices it works just fine.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Sierra Chapman
Medical Practice, 11-50 employees
More than a year
“reliable live video chats”
Pros
Real-time video calling is easily the most important part of this platform. It lets people connect from anywhere at any time whether it's for important work discussions or simply helping family stay in touch. Because the chat happens live, conversations feel quicker, more natural and have fewer interruptions.
Cons
I don't have any complaints about the platform. I use it every day and it plays a big role in both my work life and my home life.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Gumani mbedzi Kingboboza
Accounting, 11-50 employees
More than a year
“do dependable”
Pros
The video and audio quality I get are consistently very good! The multitasking features really make it stand out as a top piece of software and customer support is quick to reach whenever needed. It's also very reliable overall and honestly, this software has made my life much easier than I can even describe.
Cons
I'd still like to see an added option to set a password so no one can open it without my permission.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Nguyen Khoa
Automotive, 500+ employees
More than a year
“excellent conferencing platform”
Pros
This tool has been an outstanding web collaboration platform with modern features and services. It's available for free and includes audio and web conferencing along with a variety of other useful tools which is really impressive. Customer support has consistently replied within 2 minutes. During the covid period, this has been the best video conferencing app to use.
Cons
I couldn't convert a recording. I understand they were dealing with challenges because of Covid but the lack of support around that was frustrating.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Namal Kanchana
Apparel & Fashion, 500+ employees
More than a year
“quick and easy”
Pros
Setting up meetings with colleagues is quick and easy and the screen sharing feature gives presenters more flexibility than other meeting platforms I've used.
Cons
The video background blur could use more customization, with options like semi-blur or full blur.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Brooke Hobbs
Environmental Services, 11-50 employees
Less than a year
“fun and productive meetings”
Pros
Once the initial setup was out of the way, using this product became much easier and it ended up being genuinely fun to work with.
Cons
At first, it didn't feel very user friendly and seemed pretty complicated. After the first couple of meetings though, it became much easier to figure out. The beginning was rough but it ended up saving a lot of time and money, improved productivity and made interviews much more manageable. When Covid hit, it also provided a safe way to handle meetings and interviews while maintaining social distancing.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
10
Kevin Bracy
Recreational Facilities and Services, 1-10 employees
More than a year
“virtual meetings that work”
Pros
Getting people together online is really easy with the system. Whether it's to avoid in-person gatherings during a pandemic or simply because everyone is spread across different time zones, it gives groups a reliable way to meet and interact.
Cons
A lot depends on the device you're using, like a monitor, tablet or phone. On smaller screens especially, the experience can feel cramped because there's so much to display and large calls can get crowded fast--seeing 20 people on an iPhone screen, for example, is a bit much.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Shelby Shull
Retail, 51-100 employees
More than a year
“great meetings every time”
Pros
My first time using it went really well and every video meeting with my team since then has been just as positive. I actually look forward to scheduling the software calls especially compared to the software we used before.
Cons
I'd really like to see this software branch out beyond being only a meeting platform and create products tied directly to its brand. Things like microphones or headsets built for team communication, screen sharing and similar tasks without needing to rely on a computer would be a nice addition.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Alejandra Cuellar Salinas
Computer Software, 500+ employees
More than a year
“perfect for remote work”
Pros
The platform has been very useful for me and feels like a professional tool. It offers lots of features in meetings that make my job much easier especially now that I'm working from home.
Cons
I honestly don't see any downsides. I've been using it for years and still really like it and it continues to be a solid system for companies that work remotely.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Magdalena Palomares Banuelos
Education Management, 500+ employees
More than a year
“worthwhile features”
Pros
Starting off with it is incredibly simple, it works efficiently and the price-to-value ratio is really good. It may not be the least invasive option out there but the feature set makes it more worthwhile than Meet, Gotomeeting or Bluejeans.
Cons
I'm happy with just about everything because they really pay attention to user feedback. The only thing I'd still like to see is a way to this platform in on something while screen sharing which would make it even better.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Anonymous
Non-Profit Organization Management, 1-10 employees
More than a year
“best option for us”
Pros
Compared with the other platforms we tested, the tool has worked out the best for our organization. It's very user friendly, includes a mobile app, makes it simple to assign host privileges to other participants and comes with useful features like polls and emojis. One feature I especially appreciate is being able to download a spreadsheet showing exactly who attended after the meeting ends.
Cons
Even being pretty picky about software, I honestly can't point to any downsides with this tool Meetings. My experience has been consistently positive and I really don't have any complaints.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
