Zoom Reviews

Pros

One thing that really works well with the tool is the real-time screen sharing. The quality stays impressively high even when the internet connection is poor. I also appreciate the participant audio controls especially being able to mute someone when needed. This tool is very user friendly and it quickly became part of my routine especially during the Covid19 pandemic.

Cons

Pricing is one area where the system could do better. Instead of restricting free meetings to 40 minutes, it would make more sense to offer a full-featured free trial first and then require payment afterward. The installation process also feels more complicated than it should be. A direct browser-based option like Google Meet would be a useful improvement. That said, integrating it into my business was not really difficult.

Pros

Compared with pretty much every other conferencing tool I've used over the years, this app has been far more dependable. Access issues, audio problems, video glitches, random freezing and reliability concerns seem to happen with other platforms but the software consistently works well. It's no surprise to me that it has become the industry standard.

Cons

Paying extra for additional meeting time isn't my favorite part although I understand that comes with the level of quality it provides. In the end, I upgraded from the free tier because the price felt reasonable and the added time was necessary.

Pros

Moving to this software was so simple since my colleagues already knew the the platform interface. It didn't take much training for anyone to get comfortable. The admin side feels very accessible so I rarely have to reach out for help. When I do, the support team has been very helpful.

Cons

The support team is based offshore. Most of the time that isn't a problem but there are occasions when a language barrier comes up.

Pros

Joining meetings is very easy even for people who are new to it, they can just click a link and be in a this platform call within seconds. It also lets me handle all of my meetings remotely which has been incredibly convenient.

Cons

One thing that could be better is being able to change room settings directly inside the software instead of having to open the the tool website. I'd also prefer a more effective interface for hosting meetings, maybe even a separate app designed for more advanced users.

Pros

With a fairly low yearly cost, I'm able to run all my classes online, meet with clients and record instructions for the contract workers I manage. This tool has been excellent.

Cons

My only wish is that downloaded apps worked properly and that my students didn't have to install a client app for it to function.

Pros

Long before the system became a household name, I was already using it back in 2015. It's very user friendly, the customer support has been excellent and I really appreciate that they keep working to improve the experience and add more options. On top of that, it delivers a lot for the price and feels exceptionally cost-effective.

Cons

The one issue I've run into is when I need to guide someone new through finding the meeting controls. Since they only appear when the user hovers over part of the screen and that location can be either at the top or bottom depending on the setup, it can occasionally be a little confusing to explain.

Pros

Once the pandemic started, we had a way to connect with members of our organization almost immediately and keep delivering our educational products without interruption.

Cons

Figuring out the most efficient and cost-effective way to upgrade this app accounts can be confusing. I also wish a single the software account allowed multiple users to host multiple meetings at the same time.

Pros

The cloud service has been excellent and the response time is consistently quick. It's never slow or unavailable.

Cons

The virtual environment works really well and I haven't run into any difficulties using it. The GUI is also very good.

Pros

Having this software connected to our Google Calendar makes scheduling meetings with trainees really convenient. Screen sharing is the standout feature for us and plays a big role in helping everyone interact effectively.

Cons

The annotation tools could be a bit more organized since I'd prefer being able to use them with fewer clicks.

Pros

It makes it simple for students and professors to stay connected for e-learning.

Cons

It would be even better if the platform also let us play games.

Pros

Pretty much every part of this platform has been excellent to use. It keeps data consumption at a reasonable level, the interface is incredibly simple to figure out and it works fairly well with other productivity tools too.

Cons

Issue is the Google Calendar integration. It's positioned in a spot where it's very easy to click it by instinct instead of hitting the "launch" button. That feels like a minor design slip and I'm not even fully sure whether that comes from the tool itself. Another downside is the free plan's roughly 40-minute meeting limit. If that gets frustrating, upgrading to the paid version is the obvious fix or just keeping calls under 40 minutes if that works for you.

Pros

Widely used by professionals for training sessions and meetings which makes it a practical choice. It also offers partial free access for one-to-one meetings.

Cons

It still isn't well suited enough for online training. There are no default settings to prevent unauthorized interactions, it uses a lot of bandwidth and it doesn't provide cloud storage for videos and files to watch later.

Pros

Online meetings feel much more comfortable and convenient with this software especially considering how widely it was used around the world during the pandemic. It's currently one of the most popular conferencing platforms and the interface is simple to understand and use.

Cons

At times, there are network or connection issues and the audio can get disconnected as well.

Pros

Coming from someone who has designed software for the legal field, I know successful software has to be more than user friendly, it needs to be practically foolproof. This tool is that logical and well thought out that it takes very little effort to use. Even my 8-year-old grandson can handle it intelligently.

Cons

My biggest frustration is the pricing and especially the fact that I can't use all three of my email addresses with the software. Since I pay for an annual the system subscription, I should be able to send invitations using any of the email addresses I own. I have marketing consulting agreements with several companies so I use three different email accounts for the three businesses I work with. When I schedule a this app meeting, I should be able to use my single the software license across those three addresses. But this software doesn't allow that. The license is tied to just one email address which I believe is completely wrong. It should be tied to me as a person, not to one email account. The platform could simply make sure only one of my email addresses uses the license at a time. That seems simple enough but they refused to allow it. That really annoys me and I'm not about to buy a separate this platform license for each of my three email addresses. I'm still one person, not three separate entities so I should not have to pay for three licenses just because I use three accounts.

Pros

The tool comes with a lot of features that help manage presentations and keep meetings organized. It's really useful for maintaining a professional setting and preventing things from getting chaotic. Those same tools also make collaboration easier for work and they work just as well for social activities like virtual hangouts or hobby groups.

Cons

Part I like least is that it really depends on having a strong internet connection. When the connection isn't stable, the audio and video can start lagging pretty quickly. On top of that there's slight difficulty at the beginning because it offers so many features.

Pros

Using this software has been very easy. The integration with Google Calendar works really well, mobile access is convenient and the overall cost feels reasonable.

Cons

I haven't come across any drawbacks while using this software.

Pros

Screen sharing and the built-in annotation tools are really useful especially when I need to walk participants through content or explain something visually during a meeting.

Cons

There are a lot of settings to sort through and it can be confusing to tell which ones apply at the account level versus the meeting level. It's also hard to keep track of whether a setting needs to be changed on the website, in the app or during the meeting itself.

Pros

This tool is a high-quality video conferencing and meeting platform that gives our team a convenient way to connect online, both internally and with current and potential clients. We use it for internal meetings, webinars, demos, project planning sessions and plenty more.

Cons

At first, there were a few security concerns but the system has been actively working on them as needed so companies can feel more confident about who has access to meetings.

Pros

Running daily customer webinars means usability matters a lot and that's one of the biggest strengths here. This app makes it incredibly simple to set up both webinars and meetings which is exactly what we need when something overly complicated would just slow everything down.

Cons

I'd really like to see improvement in the branding setup. It would be much better if customized branding options could be saved instead of having to redo them. I also wish webinar participants had the ability to download the Q&A.

Pros

Joining or hosting a meeting with the software is very easy. It only takes a moment to hop into a call and starting a meeting instantly is really convenient when something needs to be discussed live. The chat feature is especially useful for simple back-and-forth conversations and it helps cut down on long, unnecessary email threads. I use it every day and it has become an essential part of my daily work. The option to customize backgrounds is also a nice touch for making meetings feel more personal or fit a certain theme.

Cons

People do need a little guidance at times to make sure everyone speaks one at a time but overall the etiquette for live meetings is simple to follow and easy to adopt.