Zoom Reviews

Pros

Attendees can join virtual meetings or training sessions without any trouble. Being able to record sessions is also a big plus since it makes future review and access much more convenient.

Cons

Recorded sessions can't be edited. I also don't like having to save recordings to my personal or shared drive instead of having the platform keep my recorded training sessions in the cloud indefinitely.

Pros

Setting up an organization with user accounts is pretty easy and it works well for running online meetings.

Cons

Where it falls short is in the more advanced call queue rules and the fairly basic scheduling tools. We need the option to route calls to different teams based on the time of day, day of the week and holiday periods. The this platform Phone experience in the UK also needs work. Certain features, like sending and receiving text messages, are limited to US phone numbers and it would be much better to have the same functions across all major countries.

Pros

It gave us an immediate way to keep meeting and working despite the in-person restrictions during the pandemic.

Cons

I honestly can't think of any downsides.

Pros

Setting up appointments is very easy and it's really helpful that our clients automatically receive reminders for every call.

Cons

The few times we've needed assistance, the tool's support hasn't been very impressive although we usually don't have to rely on it much.

Pros

Even on a weaker internet connection, the audio and video quality stays really good which is one of the best things about it. Features like meeting recording and file sharing in the chatbox are very convenient to use. The interface is also well designed so even new users can get comfortable with it quickly.

Cons

The app would be even better if it included calendar scheduling and call recording. A web-based version would also make it more flexible. It would also help a lot to have remote access during screen sharing, along with an option to change the background.

Pros

Simple to use and clients, coworkers, friends and family all got the hang of it pretty quickly.

Cons

At first it felt a little outdated and slow though it has improved a lot since then. I still'm not a fan of the background options available.

Pros

One thing I appreciate most about this software is its connectivity. It lets us create a meeting ID quickly and hold virtual meetings without much trouble. The video and audio quality are good and the screen sharing feature along with its tools is especially impressive. It makes it much easier to explain and present everything clearly.

Cons

At times, there seem to be system bugs that interrupt the meeting and occasionally those glitches even cause the host to change which is quite frustrating.

Pros

This tool helped us keep working with both familiar contacts and anyone else we needed to reach even if they weren't part of our usual circle.

Cons

It could use more professional background options so not everyone ends up using the same one.

Pros

Getting started with the system is easy, the interface is clean and user friendly and the audio and video connection is usually stable and clear.

Cons

The downside is that you need a paid plan to go beyond 40 minutes which is frustrating since most meetings tend to last longer than that.

Pros

During the past two years, when the pandemic forced everyone into remote work, this app turned out to be the most accessible, accessible and secure platform for video conferencing.

Cons

The premium plan can feel a bit pricey for small businesses or individual users. There are also times when the recording function glitches especially if the host is moving back and forth between several rooms.

Pros

Whether it's screen sharing, team discussions, forums or webinars, the software covers just about everything needed for online meetings. It really feels like one of the leading video conferencing tools out there. The video quality stays smooth, the audio comes through clearly and the platform offers a full set of features. There's also a free version available which makes it simple to test it out first before deciding on one of their paid plans.

Cons

Problem is that this software can be pretty confusing for older users so they often need some help getting started or finding their way around. The desktop app can also feel a bit heavy on lower-end computers even though it still runs fine in most situations. It helps to close other apps running in the background whenever possible to get better performance.

Pros

Being able to meet with several people in a single the platform session and share my screen has been really helpful. It makes client meetings with family members or potential witnesses feel much more painless.

Cons

One thing I've had trouble with is making the account accessible for my staff so they can handle setup for me. Because of that, they end up having to log into my account to send the information to everyone involved. I did a quick YouTube search but didn't come across anything useful. I also haven't tried contacting this platform yet because I'm worried about long wait times though I haven't actually dealt with their support before.

Pros

Has become our go-to platform for team collaboration since we're constantly holding meetings on it. It's really useful for recording meetings, chatting live, saving transcripts and creating screen-share videos that can be shared afterward. The audio and video quality are also really strong. We can join meetings from a phone, a laptop or even a conference room setup which makes it very flexible. It also offers nice background options like blur, virtual backgrounds and other custom backgrounds if you want more privacy or a better look. Another feature I really appreciate is speaker spotlighting because it makes conversations feel much more personal, almost like the person is speaking directly to you.

Cons

At times, the meeting toolbar sits right over the screen which can make it a bit inconvenient to use what's being shared. It would be much better if there were a more convenient way to hide or show it whenever needed.

Pros

The tool's breakout rooms, resolution settings and video filters are excellent. The video can reach 1080p and I appreciate being able to choose widescreen or standard depending on what I need. The blurred background feature is especially impressive because it avoids the usual virtual background problem where part of your face gets blended into the background and makes it look like you're talking with half your face missing.

Cons

Something this tool really needs to improve is noise handling. Even with professional lighting and my camera set to a low ISO, the image still ends up looking noisy. At certain times of the day, despite paying for a professional account, it drops to 720p which is frustrating given how much I've invested in a professional camera, HD capture card and professional audio setup. Audio can also become distorted during peak usage periods.

Pros

Among the free video conferencing options available, this is definitely one of the best. The free plan comes with really useful features like screen sharing, recording, hand raising and a whiteboard. The interface feels very user friendly and it's also a big plus that there's a mobile app for people who want to join meetings from their phones. Even though meetings with more than two participants are limited to 40 minutes, that still feels manageable since people can simply rejoin using the same link if needed.

Cons

I can't think of any real downside especially when I compare it with other options. MS Teams isn't free and as far as I know, Google Meet still doesn't let users join from a mobile phone.

Pros

Easy to use and it never feels complicated. It also connects well with Google Calendar which makes scheduling and joining meetings much more convenient.

Cons

At times, it can lag a bit or unexpectedly remove people from the meeting.

Pros

Compared with other video chat apps, the system is much simpler to use. It also gives me a lot more options and settings so I can personalize it the way I want.

Cons

My biggest frustration is the free meeting limit. I really wish this app would increase it to a full hour instead of just 45 minutes because that's the most annoying part of using the app.

Pros

The software has been a practical, affordable and accessible tool for both my personal and professional life. I've relied on it to stay in touch with family and friends in different parts of the world and it has also been really helpful for collaborating with classmates on assignments and projects. Being able to meet virtually, share ideas and work together efficiently has made it much easier for our group to stay on track and meet deadlines consistently. It also became especially valuable during the coronavirus pandemic, when in-person staff meetings stopped at my previous workplace. Through this software, I was still able to join virtual meetings and stay updated on what was happening within the company.

Cons

The platform has been a very useful application especially throughout the pandemic but it is not without a few problems. At times, there are audio issues that make participants sound unclear while speaking. There are also moments during video conferences when the video freezes unexpectedly. Those are definitely areas where the platform could use some improvement.

Pros

Using this platform feels very convenient because the interface is accessible, user friendly and includes all the necessary options in one place.

Cons

There isn't really anything I dislike about this software.

Pros

One thing that really works in the tool's favor is the pricing especially if you need to host more than 100 people at once. It also handles screen sharing and remote control really well so letting someone share their screen or take over a device is very easy. Call and video quality have also been impressive, as long as the device and internet connection are decent. Another strong point is the admin dashboard which gives you a solid way to connect and manage people across your industry. On top of that, user management feels almost like child's play since it's so simple to use and doesn't require any technical background.

Cons

The free plan does feel limited when it comes to features and overall usability.