Zoom Reviews

“stands out!”

Pros

Annotating, live transcription, broad adoption, camera effects and the overall simplicity of using this app are what make it stand out for me. It has been ahead in a lot of areas that competitors like MS Teams and GoToMeeting are still trying to catch up with. The software has really changed the landscape in a big way and I still haven't seen another platform come as close.

Cons

There's still room to improve when it comes to file sharing. Quite a few times, we've needed to share files during meetings so having a stronger built-in way to support that would make the platform even better.

“easy to work with”

Pros

Video and audio come through really well especially during presentations from residents or other healthcare colleagues. Joining from either a computer or a smartphone is very easy which makes it convenient to stay on meetings while traveling or away from my desk. Setting up and scheduling new meetings is also simple and sending invitations doesn't take much effort. It's also helpful that this software works to integrate with Microsoft Outlook and other email platforms to make invite sharing more convenient.

Cons

Issue is that the free version puts a limit on how long calls can last. Also, the virtual background feature while not really necessary for work, doesn't perform very well on older laptops or cameras.

“very stable”

Pros

The platform's biggest strength is how stable it is. Communication stays clear and high quality which is essential when you're running meetings, conferences or even simple chat discussions.

Cons

Because the platform is so lightweight it misses some important features especially file management. When working with a team, being able to send and receive documents is something really necessary.

“affordable meetings that connect teams”

Pros

One of the best things about this platform is how affordable it is while still offering a very user friendly experience. Screen sharing and remote control work really well and the call and video quality have been consistently good. It does a solid job of keeping employees connected, cuts down on travel and makes training much easier to manage.

Cons

A concern with the tool is that hackers may be able to access meeting information stored in the cloud. The platform also needs stronger security overall.

“accessible for depositions”

Pros

Using this tool feels very accessible which makes the platform simple to figure out. I've participated in many depositions through the system and haven't run into any problems.

Cons

One area that could be better is the annotation tool for marking up documents during a this app session. It works well enough but it's not ideal and the feature can be a bit difficult for users to handle.

“an essential communication boost”

Pros

It's become a real enabler for us, honestly going well beyond what I think its original purpose was meant to be.

Cons

At times it gets pretty buggy when it starts bouncing between different applications although that's not always necessarily the software's fault.

“my thoughts”

Pros

It lets me feel just as connected to the participants as if we were all in the same place.

Cons

The chat could be improved especially when it comes to copying text.

“ideal for big companies”

Pros

Accessible for most users, it handles a large number of participants in one conference which makes it ideal for big companies like ours. The audio and video quality are clear and the platform is very user friendly.

Cons

Up to now we haven't run into any issues with the app. It has simply made communication much more convenient for us.

“helped during the pandemic”

Pros

This software is built really well for online meetings. During the pandemic especially, it turned out to be a real job saver. It's simple to use, well optimized and affordable enough for small businesses too. That combination makes it a solid fit for businesses of all sizes.

Cons

There really isn't anything I dislike about the platform. Over the past couple of years, the software has stayed consistently optimized and largely free of bugs.

“reliable meetings and screen sharing”

Pros

Using this app, I'm able to handle all our shared tasks in one place and move through scheduled meetings without interruptions since it usually doesn't have delays or technical issues. It also lets me share my screen which makes it much easier to walk my colleagues through whatever topic we're working on.

Cons

At startup the app could be a bit quicker to save some time although I understand that a slight delay can happen when many users are connecting at once.

“valuable for staying connected”

Pros

It's been an awesome and really useful way to keep up with coworkers and clients. Every feature adds even more value and makes it that much more helpful especially during times like these.

Cons

I'm happy with pretty much everything this software includes and all the different ways it supports my business needs.

“top-tier meetings, broken recordings”

Pros

Ever since the pandemic started, this platform has been part of my daily routine. The interaction feels really engaging, the real-time screen sharing works well and the audio quality is excellent. Overall, it feels top tier for meetings and collaboration.

Cons

One thing that really needs to be fixed is the recordings. Whenever I record a session and try to play it back, the file ends up corrupted or I get an error saying it can't be replayed. I've even switched devices and the same problem keeps happening. Come on, the tool.

“love it!”

Pros

Being able to use this software for meetings is the part I appreciate most since it means we don't all have to gather in the same room as one large group.

Cons

I really enjoy using this product and honestly don't have any complaints about it.

“perfect for remote work”

Pros

Remote work is so easy with this software because it makes things effective and efficient. I've been genuinely impressed with this tool overall and it's hard to imagine where the industry would be without it!

Cons

I haven't run into any problems with this software even though I use it every day.

“Accessible communication”

Pros

One of the biggest strengths of the system is how accessible it makes communication. We rely on it for all of our staff and faculty meetings, as well as graduation galas so it's important that the software works efficiently every time.

Cons

I don't have any complaints about this software. It's very convenient to use and offers the best video and audio quality I've seen.

“affordable video meetings”

Pros

Now that so many of us are working from home, having an affordable way to stay connected with coworkers and clients has been great. Being able to see each other almost like we're sitting together in the same office makes a real difference. It's also very simple to use.

Cons

Something I'd still like to see is a bigger variety of backgrounds although the ones available now are pretty decent.

“good for staying connected”

Pros

Working with both our internal team and external customers is very easy on this app! The interface feels accessible so people generally know how to use it without much guidance and we haven't run into security problems or lag. It has played a big part in helping us stay connected and collaborate effectively in a remote-work environment.

Cons

Beyond video conferencing, the software doesn't really give us much extra value. We're not getting things like sales call insights or lead generation through website integrations. If another platform offered the same core features while adding more business value, we'd seriously consider switching.

“fitting for managing virtual teams”

Pros

This software has been part of my business for years even before Covid because it made things more efficient for managing virtual teams and meeting one on one with clients. It's been an added benefit that the platform has now become such a widely used everyday app.

Cons

Some people are still a bit against this platform which can be a hurdle. I also sometimes have trouble when joining someone else's meeting because I can't always figure out how to display my profile picture even though it shows automatically in my own meetings when I switch off video.

“helpful support”

Pros

The tool delivers a really good user experience. The layout is simple to figure out, there always seem to be meeting slots available and the whole platform feels very accessible to use.

Cons

This tool is very reliable when it comes to both the software itself and customer support and the paid plans start at $15 per month alongside a free option. The downside is that the free plan cuts meetings off in less than an hour.

“trusted for every gathering”

Pros

Joining and managing meetings on the system has been simple and convenient for me. I've used it personally with family, friends and church members and it has helped us stay involved in nearly all of our programs. It's also a widely used platform which makes it feel reliable and trustworthy.

Cons

I honestly don't have much to say about any downsides.