Zoom Reviews

“easy to work with”

Pros

Video and audio come through really well especially during presentations from residents or other healthcare colleagues. Joining from either a computer or a smartphone is very easy which makes it convenient to stay on meetings while traveling or away from my desk. Setting up and scheduling new meetings is also simple and sending invitations doesn't take much effort. It's also helpful that this software works to integrate with Microsoft Outlook and other email platforms to make invite sharing more convenient.

Cons

Issue is that the free version puts a limit on how long calls can last. Also, the virtual background feature while not really necessary for work, doesn't perform very well on older laptops or cameras.

“very stable”

Pros

The platform's biggest strength is how stable it is. Communication stays clear and high quality which is essential when you're running meetings, conferences or even simple chat discussions.

Cons

Because the platform is so lightweight it misses some important features especially file management. When working with a team, being able to send and receive documents is something really necessary.

“affordable meetings that connect teams”

Pros

One of the best things about this platform is how affordable it is while still offering a very user friendly experience. Screen sharing and remote control work really well and the call and video quality have been consistently good. It does a solid job of keeping employees connected, cuts down on travel and makes training much easier to manage.

Cons

A concern with the tool is that hackers may be able to access meeting information stored in the cloud. The platform also needs stronger security overall.

“accessible for depositions”

Pros

Using this tool feels very accessible which makes the platform simple to figure out. I've participated in many depositions through the system and haven't run into any problems.

Cons

One area that could be better is the annotation tool for marking up documents during a this app session. It works well enough but it's not ideal and the feature can be a bit difficult for users to handle.

“an essential communication boost”

Pros

It's become a real enabler for us, honestly going well beyond what I think its original purpose was meant to be.

Cons

At times it gets pretty buggy when it starts bouncing between different applications although that's not always necessarily the software's fault.

“my thoughts”

Pros

It lets me feel just as connected to the participants as if we were all in the same place.

Cons

The chat could be improved especially when it comes to copying text.

“ideal for big companies”

Pros

Accessible for most users, it handles a large number of participants in one conference which makes it ideal for big companies like ours. The audio and video quality are clear and the platform is very user friendly.

Cons

Up to now we haven't run into any issues with the app. It has simply made communication much more convenient for us.

“helped during the pandemic”

Pros

This software is built really well for online meetings. During the pandemic especially, it turned out to be a real job saver. It's simple to use, well optimized and affordable enough for small businesses too. That combination makes it a solid fit for businesses of all sizes.

Cons

There really isn't anything I dislike about the platform. Over the past couple of years, the software has stayed consistently optimized and largely free of bugs.

“reliable meetings and screen sharing”

Pros

Using this app, I'm able to handle all our shared tasks in one place and move through scheduled meetings without interruptions since it usually doesn't have delays or technical issues. It also lets me share my screen which makes it much easier to walk my colleagues through whatever topic we're working on.

Cons

At startup the app could be a bit quicker to save some time although I understand that a slight delay can happen when many users are connecting at once.

“valuable for staying connected”

Pros

It's been an awesome and really useful way to keep up with coworkers and clients. Every feature adds even more value and makes it that much more helpful especially during times like these.

Cons

I'm happy with pretty much everything this software includes and all the different ways it supports my business needs.

“top-tier meetings, broken recordings”

Pros

Ever since the pandemic started, this platform has been part of my daily routine. The interaction feels really engaging, the real-time screen sharing works well and the audio quality is excellent. Overall, it feels top tier for meetings and collaboration.

Cons

One thing that really needs to be fixed is the recordings. Whenever I record a session and try to play it back, the file ends up corrupted or I get an error saying it can't be replayed. I've even switched devices and the same problem keeps happening. Come on, the tool.

“love it!”

Pros

Being able to use this software for meetings is the part I appreciate most since it means we don't all have to gather in the same room as one large group.

Cons

I really enjoy using this product and honestly don't have any complaints about it.