eClinicalWorks Vs AdvancedMD - A Guide To Selecting The Right EMR For Your Practice

If you are a doctor or medical professional looking for a new electronic medical record (EMR) software application, you have likely encountered both eClinicalWorks and AdvancedMD EMR software. Both platforms offer comprehensive solutions to improve overall practice management. 

This detailed eClinicalWorks vs AdvancedMD comparison will help you decide which of these leading EMR software options is the best fit for your needs, as selecting the right one is important for the success of your medical practice. 

Key Takeaways 

  • Understand the history and reputations of eClinicalWorks vs AdvancedMD to grasp their standing in the EMR industry 
  • Explore important features such as compliance, telehealth, RCM and customization to evaluate which platform aligns best with your clinic’s need 
  • Determine the ideal medical specialties and practice sizes for eClinicalWorks and AdvancedMD based on their respective functionalities 
  • Compare the pricing structures, implementation costs, and scalability options of the EMRs to decide on the most cost-effective solution for your clinic 
  • Explore user feedback on the software to get ideas about their performance and user satisfaction levels 

Overview of eClinicalWorks and AdvancedMD eClinicalWorks-Vs-AdvancedMD.png

eClinicalWorks is a leading software in the healthcare IT industry, which offers advanced EMR solutions to enhance patient care. Over the years, eClinicalWorks has earned numerous awards, including being recognized as a leader in the 2017 North American Ambulatory Revenue Cycle Management Customer Value Leadership Award. The company is known for its continuous innovation, with recent advancements in telehealth and AI-driven analytics.

AdvancedMD is also a prominent player in the EMR market, addressing the needs of small to medium-sized practices with its cloud-based solutions. The software has received accolades, such as the MedTech Breakthrough Award for Best Practice Management Solution. AdvancedMD reputation is built on its user-friendly interface, integrations, and strong customer support.

Features Comparison 

Both eClinicalWorks and AdvancedMD offer a variety of features to meet the needs of medical professionals. It is essential to evaluate these features, as they will have an impact on your practice’s efficiency and patient care quality. Below is a detailed comparison of the most fundamental features of these two platforms. 

Compliance And Security 

eClinicalWorks is HIPAA-compliant, which ensures that patient data is handled according to strict privacy and security regulations. The platform incorporates advanced security measures such as data encryption, secure user authentication, and role-based access controls to protect patient information from unauthorized access. 

AdvancedMD also prioritizes compliance and adheres to industry standards to guard patient data. The software is HIPAA-compliant and provides comprehensive security features, including audit trails, multi-factor authentication, and encrypted data transmission to protect against potential cyber threats. 

Telehealth 

eClinicalWorks provides a fully integrated telehealth solution within its EMR system, supporting virtual visits, remote patient monitoring, and e-prescribing. It also offers a mobile app compatible with both iOS and Android devices. 

AdvancedMD features remote consultations and patient interactions via high-quality video conferencing, secure messaging, and virtual visits. The user interface is simple and easy to use for both providers and patients. Additionally, its highly rated mobile app offers multiple functionalities across iOS and Android devices. 

Revenue Cycle Management 

eClinicalWorks provides end-to-end patient registration, insurance verification, claim submission, and other RCM services. It is known for its robust analytics and reporting tools, which help practices identify trends, monitor performance, and optimize revenue. 

AdvancedMD also delivers powerful RCM solutions, including patient check-in, claims processing, and payment posting. Its RCM features also include automated eligibility verification, real-time claim status updates, and detailed financial reporting. 

Customization 

Customization in EMR software refers to the ability to adjust the system's features, workflows, and interfaces to meet the specific needs of a medical practice. This flexibility allows practices to optimize their operations and provide better patient care. 

eClinicalWorks allows users to modify templates, forms, and dashboards according to their preferences. The software enables practices to create custom workflows for their specific requirements. This level of customization is particularly useful for large multi-specialty practices to create specific workflows for each specialty. 

AdvancedMD provides a user-friendly interface that supports easy customization of scheduling, billing, and clinical documentation. The platform also allows practices to customize templates and reports. These features are ideal for small to medium-sized practices that need a flexible system to manage their unique workflows without a steep learning curve. 

eClinicalWorks Vs AdvancedMD: Which Medical Setting Are Better Suited

Both eClinicalWorks and AdvancedMD are strong contenders in the EHR software market, but they serve slightly differently to medical practices. That’s why it is important to choose the software according to specific medical specialty.

eClinicalWorks offers a wider range of specialty-specific features, like internal medicine, pediatrics, cardiology, and dermatology. Its telehealth features, advanced analytics, and detailed reporting tools make it ideal for practices that require in-depth data analysis and integrated care across multiple specialties. Therefore, eClinicalWorks can handle the needs of both large and small practices. However, its extensive features are not suitable for very small practices. 

AdvancedMD is a good option for small to medium-sized practices and solo practitioners due to its user-friendly interface to be adopted effectively. While suitable for various specialties, it is particularly attractive to practices focused on primary care, family medicine, behavioral health, and urgent care.

Does eClinicalWorks Costs More Than AdvancedMD? 

Cost is a significant factor in making an informed decision to select an EMR system. eClinicalWorks offers a flexible pricing structure that can be adjusted to the needs of different practices. Its pricing plans are described below: 

  • $449/provider/month (EHR only) 
  • $599/provider/month (EHR with Practice Management) 
  • 2.9% of practice collections (RCM as a Service) 

AdvancedMD also operates on a subscription-based pricing model. The details for its pricing plans are:

  • $429/provider/month (Practice Management) 
  • $729/provider/month (Practice Management bundled with EHR system) 
  • 4% to 8% of practice collections (Full-service RCM) 

eClinicalWorks has higher base and implementation costs, whereas AdvancedMD implementation and base costs are lower. Additionally, eClinicalWorks is highly scalable for growing practices that need to expand their capabilities over time. Similarly, AdvancedMD scalability also allows practices to add new providers and expand services as they grow without significant additional costs. 

User Reviews 

How medical professionals interact with the software significantly impacts their overall experience. These reviews will highlight the strengths and weaknesses of eClinicalWorks and AdvancedMD to help you make an informed decision. 

Users often praise eClinicalWorks for its extensive set of features, particularly the customization options that enable practices to tailor the software to their needs. The integrated telehealth features are highly appreciated, and many find the detailed reporting tools beneficial for performance monitoring. However, according to some reviews, eClinicalWorks does have a steep learning curve, and there are occasional complaints about the responsiveness of customer support. 

AdvancedMD is frequently praised for its user-friendly interface and revenue cycle management (RCM) features, which are highly regarded for reducing administrative workload. Additionally, the patient portal is appreciated for secure communication and appointment management. However, some users feel that AdvancedMD lacks certain advanced features needed for more complex practice workflows. Reports of software glitches and bugs have also been noted. 

Final Takeaway 

In summary, both EMR solutions offer advanced features and capabilities to meet the requirements of a practice. While both systems have their merits, eClinicalWorks stands out for its extensive customization options and comprehensive feature set. However, it is costly and complex for smaller practices. It is better suited for larger practices that need advanced features despite the higher cost and complexity. 

Similarly, AdvancedMD excels with its user-friendly interface and is ideal for small to medium-sized practices or solo practitioners who need a simple, cost-effective, and scalable solution with strong telehealth features. 

If you are still unsure which EMR solution is right for you, contact us at (661) 384-7070 for personalized guidance in making the best choice for your practice.