About 90% of adults aged 65 and older prefer to age in their own homes rather than move to a nursing home or assisted living facility. However, home health agencies struggle to keep up with this demand due to high caregiver turnover, with nearly 80% leaving their jobs within the first year due to burnout and administrative burdens. This challenge highlights the need for agencies to adopt specialized solutions like electronic medical records (EMRs) to operate more efficiently.
Among the top EMR systems, KanTime and Axxess Home Health offer comprehensive solutions designed specifically to help home health agencies streamline operations, reduce administrative workload, and improve caregiver retention.
In this KanTime vs Axxess Home Health comparison, we will break down their key features, usability, and benefits to help you choose the best solution for your agency’s needs.
Head-On Comparison
KanTime is a powerful home health EMR designed to streamline agency operations from patient intake to billing and compliance. It offers advanced scheduling, authorization workflow, eligibility dashboard, and compliance management tools to help agencies improve efficiency and reduce costs. Backed by over a decade of industry experience, KanTime provides an intuitive and scalable solution for home health providers.
Axxess Home Health is a cloud-based EMR designed to help home health agencies improve efficiency and ensure compliance. The platform offers advanced scheduling, billing tools, AI-powered capabilities, and compliance-driven workflows to streamline operations and maximize reimbursements. Trusted by over 9,000 organizations nationwide, it provides a scalable solution to enhance patient care and operational performance.
KanTime And Axxess Home Health: At A Glance
Feature
KanTime
Axxess Home Health
AI-Powered Capabilities
✓
✓
Revenue Cycle Management
✓
✓
Interoperability
✓
✓
Quality Assurance
✓
✓
Telehealth
✗
✓
Scheduling
✓
✓
Financial Reporting
✓
✓
Electronic Visit Verification
✓
✓
Pros And Cons
PROS
Seamless insurance vendor integration
Strong reporting features
Frequent software upgrades
Mobile app for signatures
Customizable system settings
Integrated HR credential tracking
Convenient mobile app features
Proactive customer support
Smooth patient data entry
Simplifies infection tracking
CONS
Manual intake calculation
Overwhelming number of features
Difficult change order process
Limited financial reporting tools
Infrequent software updates
Unintuitive referral tracking
Side By Side Comparison
Quality Assurance (QA)
KanTime provides a structured QA process to help agencies maintain compliance and streamline documentation reviews. Its 'Field Chart Dashboard' allows teams to track the entire QA review process and meet agency-wide policies. The platform also features automated notifications that automatically alert clinicians when a note needs to be revised. Moreover, it supports tools like 'Sticky Notes' for internal communication and 'Auto QA' for automatic approvals, reducing manual work and improving overall efficiency.
Axxess Home Health prioritizes accuracy and compliance through its QA center, which includes multiple filtering options to eliminate duplicate work and streamline documentation reviews. Clinicians can complete documentation from anywhere, improving efficiency and reducing delays. Additionally, the platform’s compliance-driven workflows help agencies stay survey-ready while ensuring accurate claims for maximum reimbursements.
Winner: KanTime stands out with its structured and automation-driven QA process, which streamlines tracking, corrections, and communication across teams.
Revenue Cycle Management
KanTime offers a comprehensive revenue cycle management system that streamlines billing, coding, and payment processing. It supports advanced payment posting, denial appeal workflows, and automated alerts to help agencies efficiently manage reimbursements and resolve claim denials. The platform also includes electronic claim transfers, location tracking for payroll accuracy, and a client eligibility dashboard that adapts to Medicaid and Medicare policy changes.
Axxess Home Health takes a highly automated approach to revenue cycle management and claims processing. Its AxxessDDE solution automates claims submission, tracking, and adjustments while providing real-time Medicare eligibility status checks and claims analysis. The platform also offers automated receivables reports and real-time dashboards for deeper financial insights. Additionally, it includes insurance coverage tracking and secure Medicare access to help agencies maintain compliance.
Winner: Axxess Home Health edges out KanTime with its real-time Medicare eligibility checks and comprehensive financial reporting capabilities.
AI-Powered Capabilities
KanTime uses AI to optimize scheduling, ensure compliance, and enhance clinical decision-making. Its 'Algorithmic Scheduler' intelligently matches caregivers with patients based on skills, specialty, and availability to ensure personalized care. Additionally, it integrates Voice AI to help clinicians complete clinical documentation tasks more efficiently.
Axxess Home Health integrates AI across multiple areas to drive automation and predictive decision-making. The software leverages robotic process automation to reduce manual effort and streamline workflows. Its predictive analytics models anticipate patient needs, enabling proactive care planning and optimized resource allocation. Additionally, Axxess Home Health utilizes generative AI to strengthen interoperability and automate patient engagement.
Winner: Axxess Home Health wins this round with its predictive analytics and generative AI, which enable proactive decision-making.
Interoperability
KanTime provides a high-level interoperability hub that connects with over 125 healthcare partners through HL7, FHIR, and CCDA API integrations. The platform integrates with key industry partners such as Cardinal Health, CareBridge, BambooHR, and Change Healthcare, enabling seamless data exchange across clinical, operational, and administrative workflows. This broad connectivity streamlines processes, minimizes manual data entry, and improves overall care coordination.
Axxess Home Health builds customized integrations with leading industry partners to optimize operational and clinical efficiency. The platform connects with various applications such as Optum EHR, McKesson, and CarePort to support data-driven decision-making and interoperability across care settings. Additionally, Axxess offers electronic visit verification (EVV) with Tellus and Sandata, automated physician order management with WorldView, and electronic document management with Doctor Alliance.
Winner: KanTime takes the lead with its extensive API integrations and broader partner network, offering greater interoperability across multiple healthcare sectors.
Scheduling
KanTime provides an advanced patient scheduling system with a drag-and-drop interface to help agencies easily assign shifts and manage visit plans based on care requirements. It offers a comprehensive suite of features to adjust schedules when shifts span multiple days and match patients with the most suitable caregivers based on skills and location. Additionally, the software provides an ‘Ad Hoc Visit’ tool that enables caregivers to log unscheduled visits in real time, ensuring comprehensive documentation and uninterrupted patient care.
Axxess Home Health enables agencies to assign visits to clinicians and allows them to accept shifts based on their availability and location. The platform provides real-time schedule updates to help agencies track and manage visits efficiently. It also automates administrative tasks by unassigning visits when an employee is deactivated and removing scheduled visits when a patient is discharged. These automation features help reduce manual workload and improve scheduling accuracy.
Winner: KanTime stands out with its dynamic scheduling capabilities and caregiver-matching tools that ensure better care coordination.
Pricing Comparison
KanTime offers flexible pricing plans that vary based on factors such as agency size, service type, and the range of required features. Its customizable approach ensures that organizations can select a plan that aligns with their operational and financial goals.
Axxess Home Health also follows a flexible pricing model that factors in an agency’s size, selected modules, and integration needs. This allows home health providers to only pay for the functionalities they require.
Ultimately, the right choice depends on your organization’s budget, feature priorities, and long-term growth plans.
Not sure how to choose the right EMR pricing plan? Explore our 2025 EMR/EHR pricing guide for a detailed breakdown of costs and factors to consider.
What Users Have To Say?
Based on our analysis of over 500 user reviews and our experts’ conversations with KanTime and Axxess Home Health software users, we’ve gathered insights into how these platforms perform in real-world home health settings.
KanTime is widely praised for its ease of use, robust scheduling tools, and responsive customer support. An administrator of a home health agency shared, “KanTime is the best Point of Care system that we have found. It is feature-rich and easy to use. Their team responds quickly to any changes, issues, or updates needed.” Many users also appreciate its free online booking and automated reminders, which help streamline workflows.
However, some users mention limitations in multitasking, as they find it inconvenient that caregiver and client profiles cannot be opened simultaneously. Others have experienced random sign-outs and wish for additional features like enhanced queries and reminders.
Axxess Home Health is recognized for its user-friendly interface, mobile accessibility, and comprehensive reporting tools. A director of operations at a home health and hospice agency highlighted its convenience, stating, “Axxess enables our clinicians to complete documentation from anywhere.” Users also appreciate its educational resources, which help agencies stay updated on evolving Medicare regulations.
On the downside, some reviewers feel that Axxess lacks customization for agencies dealing with commercial insurance and workers’ compensation patients. Others cite customer service concerns, mentioning long wait times for support and unexpected system updates without prior notice.
Final Thoughts: Which EMR Is Best For Your Agency?
Both KanTime and Axxess Home Health help agencies optimize operations and improve caregiver efficiency, but they cater to different needs. KanTime is a strong choice for agencies looking for automation-driven workflows and robust compliance tools, while Axxess Home Health stands out for its mobile accessibility and comprehensive reporting features.
Overall, the best choice depends on your agency’s specific needs, budget, and long-term goals. For verified reviews and detailed comparisons of both software, visit Software Finder.
