BentoBox

Great company

Pros

Setting up our site was not time consuming process and there were no issues. Moreover it is quite easy to use.

Cons

I desired to have both a mobile app and a website.

BentoBox Review

Pros

I am very much impressed by how user-friendly it is. The Media Gallery feature, along with the ability to center the photos is highly useful. The overall layout and options provided for the website serve as an excellent starting point. The feature that allows editing the HTML of the templates adds valuable customization options.

Cons

There are a few minor issues that bother me. It would be great if I could crop photos after uploading them, not just during the uploading process. Additionally, having a feature to preview the website's appearance on mobile devices, not just on the desktop, would be useful.

Just Don't Get Involved!

Pros

I have no nothing good to say about this platform.

Cons

BentoBox software provide very little value for the money. The customer service is terrible, and their online ordering platform is prone to chargebacks.

Terrible Customer Service

Pros

BentoBox software is factastic software. It's setup process was also extremely simple.

Cons

I was a big fan of the product and wanted to continue using it. However, in the beginning I was sold the product at one price but ended up being billed a lot more then I should. When I contacted them to resolve the issue, their customer service was undoubtedly the most confusing and terrible I have ever encountered. It took over a month to finally cancel my subscription, and I am still trying to obtain refunds for incorrectly billed charges. I highly recommend everyone to consider everything once keeping in mind the terrible customer service, and it's advisable to save all email communication as evidence.

Great if you know what you need and aren't tech-savvy

Pros

BentoBox is as user-friendly as any other drag-n-drop website builder. The built-in software integrations, including Google Tag Manager and Analytics, are highly useful. What sets them apart is their exceptional support. Over the three years I've used BentoBox for three websites, their customer service has been prompt, thorough, and personable.

Cons

This limitation may not affect everyone: there are significant restrictions on making advanced changes to your site. You can't access the source code yourself, there's no marketplace for plugins, and if you don't see a specific option in the visual editor, chances are you can't do it. However, if you're not technically inclined and simply want to get a website up and running, this limitation isn't a concern because of the exceptional support they provide. Just let them know what you want and they will work on it until you are satisfied.

Websiter builder for restaurants

Pros

Currently, I am using BentoBox to build my website. It's very user-friendly and the customer service is excellent. Whenever my boss has questions, I direct him to their customer service. Modifying menus is also not a problem with BentoBox.

Cons

I didn't come across many negatives. The price is definitely high, but honestly it's worth every penny. It saves you from the headache.

Worse customer service ever

Pros

I had hoped that my website would be built within a month. Unfortunately, a month has passed, and I've already paid for the membership without receiving the completed website. It's quite disappointing and feels like a joke.

Cons

This company is the worst I've encountered so far. Take your business elsewhere.

Great Service

Pros

I use it daily, and it's incredibly easy to use. I frequently update our website, and it's one of the simplest website builders I've ever used.

Cons

I genuinely have nothing negative to say about it. Bentobox took over our website a year ago and has been helpful whenever I needed assistance.

Terrible company to deal with

Pros

BentoBox software was well-advertised, and its functions were good. It is the best and simple.

Cons

The design turned out to be quite different from what I had requested.

Fabulous New Site

Pros

When searching for a new website, my primary criteria were beauty and ease of learning and editing for anyone. BentoBox is an excellent choice because the backend is logically structured and easy to learn, resulting in a beautiful finished product.

Cons

I absolutely love this product. I have no complaints whatsoever. I even felt like the company found a solution specifically tailored for our restaurant-hotel combination.