Last Updated
Overview
BentoBox software helps restaurants create and manage their websites, handle online orders, and engage customers effectively. While it might take some time to learn all the features, the benefits in streamlined operations and enhanced customer interaction make it a valuable tool for restaurants.
BentoBox Specifications
- Sales Orders
- Invoicing
- Sales Tracking
- Customer Relationship Management (CRM)
BentoBox Features
Take-Out and Delivery
BentoBox streamlines take-out and delivery orders through a user-friendly online system, ensuring accurate order management and timely service. This boosts customer satisfaction and operational efficiency, allowing restaurants to handle high volumes with ease and reduce order errors.
Online Catering
The software simplifies online catering by providing an organized platform for booking and managing large orders. This helps restaurants efficiently handle catering requests, enhancing customer convenience and maximizing revenue from events and group orders.
Email Marketing
This feature enables restaurants to craft targeted campaigns, keeping customers informed about promotions, events, and updates. It builds customer loyalty and drives repeat business by maintaining regular and personalized communication with patrons.
Clover POS Integration
Integrating with Clover POS, BentoBox allows seamless synchronization of sales, inventory, and customer data. This integration ensures streamlined operations, accurate reporting, and a unified system that enhances the overall efficiency and management of restaurant processes.
QR Code Order and Pay
The software enables customers to order and pay directly from their smartphones by scanning a code. It speeds up service, reduces wait times, and offers a modern, convenient dining experience.
Pros And Cons of BentoBox
Pros
Mobile app
Easy to navigate
Customizable
Extensive suite of tools
No training required
Excellent customer service
Cons
Can be expensive for small companies
Some features are limited in application
Reports could be more detailed
BentoBox Reviews
Total 25 reviews
4.4
All reviews are from verified customers
Rating Distribution
5
Stars76%
4
Stars8%
3
Stars4%
2
Stars4%
1
Stars8%
Share your experience
Paul
Small Business, 11-50 employees
More than a year
“Great company”
Pros
Setting up our site was not time consuming process and there were no issues. Moreover it is quite easy to use.
Cons
I desired to have both a mobile app and a website.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sasha
Hospitality, 500+ employees
Less than a year
“BentoBox Review”
Pros
I am very much impressed by how user-friendly it is. The Media Gallery feature, along with the ability to center the photos is highly useful. The overall layout and options provided for the website serve as an excellent starting point. The feature that allows editing the HTML of the templates adds valuable customization options.
Cons
There are a few minor issues that bother me. It would be great if I could crop photos after uploading them, not just during the uploading process. Additionally, having a feature to preview the website's appearance on mobile devices, not just on the desktop, would be useful.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Stephen
Manufacturing, 1-10 employees
Less than 6 months
“Just Don't Get Involved!”
Pros
I have no nothing good to say about this platform.
Cons
BentoBox software provide very little value for the money. The customer service is terrible, and their online ordering platform is prone to chargebacks.
Rating Distribution
Ease of use
10
Value for money
2
Customer Support
2
Functionality
2
Frequently Asked Questions
Does BentoBox offer an API?
No, BentoBox does not offer an API.
What language does BentoBox support?
BentoBox supports English.
What other apps does BentoBox integrate with?
BentoBox integrates with Instagram, Facebook, Google and Mailchimp.
Does BentoBox support mobile devices?
Yes, BentoBox supports iOS and Android devices.
What types of pricing plans does BentoBox offer?
BentoBox cost starting at $199/month. You can get a specific quote catering to your business.
Who are the typical users of BentoBox?
The typical users of BentoBox are businesses in the restaurant industry.
What level of support does BentoBox offer?
BentoBox offers email, helpdesk, Knowledge Base, chat, phone support and FAQs.