BentoBox

BentoBox

25 Review(s)

Overview

BentoBox software helps restaurants create and manage their websites, handle online orders, and engage customers effectively. While it might take some time to learn all the features, the benefits in streamlined operations and enhanced customer interaction make it a valuable tool for restaurants.

Overall Rating

Based on 25 users reviews

4.4

Rating Distribution

Positive

84%

Neutral

8%

Negative

8%

Starting Price
Custom

BentoBox Specifications

Sales Orders

Invoicing

Sales Tracking

Customer Relationship Management (CRM)

View All Specifications

What Is BentoBox?

Overview

BentoBox is cloud-based software tailored for the restaurant industry. It provides a complete suite of tools for managing online presence and retaining and expanding customers. It caters to restaurants of all sizes and focuses on dealing with problems such as cumbersome online ordering processes and ineffective marketing efforts. BentoBox streamlines these aspects, enabling restaurants to enhance their online visibility and operational efficiency.

BentoBox Pricing

BentoBox offers the BentoBox Core package where the company can choose which features they want, each with a different price.

  • Table Service pricing plans start at $199/month
  • Counter Service plans start at $299/month
You can Get Pricing information by requesting a quote for a customized pricing plan dependent on the type of business.

*Disclaimer: The pricing is subject to change

BentoBox Integrations

The software seamlessly integrates with various popular business applications, such as:

  • Facebook
  • Instagram
  • Google
  • Mailchimp
  • Otter
  • ItsaCheckmate
  • Clover POS
Watch a free BentoBox demo to learn more about its integrations.

Who Is BentoBox For?

BentoBox is designed for businesses of all sizes across the restaurant industry, including:

  • Multi-location restaurants
  • Fine dining
  • Wineries
  • Bars and breweries
  • Hospitality groups
  • Pizzerias
  • Private chefs

Is BentoBox Right For You?

As a leading platform in its niche, BentoBox is recognized for its user-friendly interface and robust capabilities, making it a top choice for restaurants aiming to optimize their digital footprint and improve customer interaction. It is scalable and offers a host of useful add-ons such as cookie consent and google profile sync.

Still not sure if BentoBox is right for you? Get in touch with our customer support team at (661) 384-7070, and it will help you make the best decision.

BentoBox Features

BentoBox streamlines take-out and delivery orders through a user-friendly online system, ensuring accurate order management and timely service. This boosts customer satisfaction and operational efficiency, allowing restaurants to handle high volumes with ease and reduce order errors.

See How It Works

The software simplifies online catering by providing an organized platform for booking and managing large orders. This helps restaurants efficiently handle catering requests, enhancing customer convenience and maximizing revenue from events and group orders.

See How It Works

This feature enables restaurants to craft targeted campaigns, keeping customers informed about promotions, events, and updates. It builds customer loyalty and drives repeat business by maintaining regular and personalized communication with patrons.

See How It Works

Integrating with Clover POS, BentoBox allows seamless synchronization of sales, inventory, and customer data. This integration ensures streamlined operations, accurate reporting, and a unified system that enhances the overall efficiency and management of restaurant processes.

See How It Works

The software enables customers to order and pay directly from their smartphones by scanning a code. It speeds up service, reduces wait times, and offers a modern, convenient dining experience.

See How It Works

Pros And Cons of BentoBox

Pros

  • Mobile app

  • Easy to navigate

  • Customizable 

  • Extensive suite of tools 

  • No training required

  • Excellent customer service

Cons

  • Can be expensive for small companies

  • Some features are limited in application

  • Reports could be more detailed

BentoBox Reviews

Total 25 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

76%

4

Stars

8%

3

Stars

4%

2

Stars

4%

1

Stars

8%

Share your experience

P

Paul

Restaurants, 11-50 employees

More than a year

5.0
May 2024

Great company

Pros

Setting up our site was not time consuming process and there were no issues. Moreover it is quite easy to use.

Cons

I desired to have both a mobile app and a website.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Sasha

Hospitality, 500+ employees

Less than a year

5.0
July 2023

BentoBox Review

Pros

I am very much impressed by how user-friendly it is. The Media Gallery feature, along with the ability to center the photos is highly useful. The overall layout and options provided for the website serve as an excellent starting point. The feature that allows editing the HTML of the templates adds valuable customization options.

Cons

There are a few minor issues that bother me. It would be great if I could crop photos after uploading them, not just during the uploading process. Additionally, having a feature to preview the website's appearance on mobile devices, not just on the desktop, would be useful.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

S

Stephen

Food & Beverages, 1-10 employees

Less than 6 months

2.0
April 2023

Just Don't Get Involved!

Pros

I have no nothing good to say about this platform.

Cons

BentoBox software provide very little value for the money. The customer service is terrible, and their online ordering platform is prone to chargebacks.

Rating Distribution

Ease of use

10

Value for money

2

Customer Support

2

Functionality

2

Frequently Asked Questions

No,  BentoBox does not offer an API.

BentoBox supports English.

BentoBox integrates with Instagram, Facebook, Google and Mailchimp.

Yes, BentoBox supports iOS and Android devices.

BentoBox cost starting at $199/month. You can get a specific quote catering to your business.

The typical users of BentoBox are businesses in the restaurant industry.

BentoBox offers email, helpdesk, Knowledge Base, chat, phone support and FAQs.