Last Updated
Overview
CAKE POS enhances restaurant management by combining order handling, customer interaction tools and payment solutions. While setup may take time, the system's robust features enhance efficiency and service quality, making it a useful tool for restaurant management.
Overall Rating
Based on 46 users reviews
4.4
Rating Distribution
Positive
87%
Neutral
7%
Negative
7%
Starting Price
Custom
CAKE POS Specifications
- Sales Orders
- Invoicing
- Sales Tracking
- Customer Relationship Management (CRM)
What Is CAKE POS?
Overview
CAKE POS is a cloud-based software designed specifically for the restaurant industry, catering to businesses ranging from small cafes to large dining establishments. It delivers integrated solutions for managing orders, dealing with all customers and making the payment process seamless. It effectively resolves challenges such as sluggish service, complicated transactions, and inadequate customer service.
CAKE POS Pricing
There are three different packages available:
- Essentials: $69/month (designed to get restaurants up and running quickly)
- Plus: $125/month (focuses on the growth of the company through online orders)
- Pro: $295/month (designed to increase customer retention through different strategies)
*Disclaimer: The pricing is subject to change
CAKE POS Integrations
CAKE software seamlessly integrates with various popular third-party applications, including:
- DAVO
- Uber Eats
- Quickbooks
- Door Dash
- Xero
- Checkmate
- SpendGo
Who Is CAKE POS For?
The CAKE POS system is designed for businesses of all sizes across the restaurant industry, such as:
- Ice-cream parlours
- Bakeries
- Pizza parlours
- Bars
- Chinese take-outs
Is CAKE POS Right For You?
Known for its reliability and user-friendly interface, CAKE POS stands out as a top choice in the restaurant management software market. Its robust capabilities streamline operations, improve service quality, and enhance overall customer satisfaction, making it an essential tool for modern restaurant management. It is scalable and offers PCI-compliant secure payment processing for complete ease of mind.
Still not sure if CAKE POS is right for you? Get in touch with our customer support team at (661) 384-7070, and it will help you make the best decision.
CAKE POS Features
Point of Sales
The point of sales system streamlines transactions, combining order entry and payment processing into one intuitive interface. This increases efficiency, reduces errors, and enhances the overall customer experience by speeding up service and simplifying the checkout process.
Online Ordering
Online ordering integrates directly with the POS, allowing customers to place orders through a website or app. This expands the restaurant’s reach, boosts sales, and provides a convenient option for customers, resulting in increased satisfaction and loyalty.
Self-Service Kiosk
The self-service kiosk empowers customers to place their own orders in-store, reducing wait times and freeing up staff for other tasks. This improves operational efficiency, enhances order accuracy, and provides a modern, engaging customer experience.
Kitchen Display System
The kitchen display system replaces traditional paper tickets with digital screens, ensuring clear, organized communication between front-of-house and kitchen staff. This minimizes errors, speeds up order preparation, and improves overall workflow and service times.
Menu Management
Menu management allows restaurants to easily update and customize their offerings, prices, and descriptions directly within the POS system. This flexibility ensures that the menu is always current, facilitating promotions and seasonal changes, and improving customer satisfaction.
Pros And Cons of CAKE POS
Pros
Excellent customer support
User-friendly
Customizable
Extensive suite of tools
No training required
Cons
Updates can be slow
Could be expensive for smaller companies to set-up
Set-up can take time
CAKE POS Reviews
Total 46 reviews
4.4
All reviews are from verified customers
Rating Distribution
5
Stars72%
4
Stars15%
3
Stars2%
2
Stars4%
1
Stars7%
Share your experience
Restaurants, 11-50 employees
Less than a year
“Sometimes hard to use, sometimes not”
Pros
Most of the time, the customer service people are extremely helpful with whatever I need.
Cons
Sometimes, it gets extremely confusing when a problem arises, and I am unsure about the steps to take. It would also be helpful if it had timing features for different stations on the line.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
10
Functionality
6
Food & Beverages, 1-10 employees
Less than 6 months
“Mama Monse's Review”
Pros
Learning this system was not at all an issue, and it is highly user friendly. The customer service is excellent as well.
Cons
It's unfortunate that there is no availability of SIM cards for "on the go" or mobile businesses. Additionally, it's not compatible with most hotspots due to Ethernet requirements.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Restaurants, 11-50 employees
Less than 6 months
“Customer Service is Next Level Awsome!”
Pros
I recently started using CAKE, and I must say, setting up the system was a lot easy then I expected. Despite being 61 years old, I was able to set up our store with minimal instruction. Whenever I needed help, the customer service was consistently outstanding. With 36 years of business experience, I can honestly say that CAKE's customer service is the best I have ever encountered!
Cons
I do have a few desires for the system, such as receiving notifications when a customer arrives for curbside pickup.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Frequently Asked Questions
Does CAKE POS offer an API?
No, CAKE POS does not offer an API.
What language does CAKE POS support?
CAKE POS supports English.
What other apps does CAKE POS integrate with?
CAKE POS integrates with DAVO, Uber Eats and Xero.
Does CAKE POS support mobile devices?
Yes, CAKE POS supports iPads.
What types of pricing plans does CAKE POS offer?
CAKE POS offers three main packages with prices starting at $69/month. You can get a specific quote catering to your business.
Who are the typical users of CAKE POS?
The typical users of CAKE POS are businesses in the restaurant industry.
What level of support does CAKE POS offer?
CAKE POS offers email, helpdesk, Knowledge Base, chat, phone support and FAQs.