CAKE POS

CAKE POS

46 Review(s)

Overview

CAKE POS enhances restaurant management by combining order handling, customer interaction tools and payment solutions. While setup may take time, the system's robust features enhance efficiency and service quality, making it a useful tool for restaurant management.

Overall Rating

Based on 46 users reviews

4.4

Rating Distribution

Positive

87%

Neutral

7%

Negative

7%

Starting Price
Custom

CAKE POS Specifications

Sales Orders

Invoicing

Sales Tracking

Customer Relationship Management (CRM)

View All Specifications

What Is CAKE POS?

Overview

CAKE POS is a cloud-based software designed specifically for the restaurant industry, catering to businesses ranging from small cafes to large dining establishments. It delivers integrated solutions for managing orders, dealing with all customers and making the payment process seamless. It effectively resolves challenges such as sluggish service, complicated transactions, and inadequate customer service.

CAKE POS Pricing

There are three different packages available:

  • Essentials: $69/month (designed to get restaurants up and running quickly)
  • Plus: $125/month (focuses on the growth of the company through online orders)
  • Pro: $295/month (designed to increase customer retention through different strategies)
However, CAKE POS cost will differ depending on your organization type and needs. User can Get Pricing information by requesting a quote for a customized CAKE POS pricing plan.

*Disclaimer: The pricing is subject to change

CAKE POS Integrations

CAKE software seamlessly integrates with various popular third-party applications, including:

Watch a free CAKE POS demo to learn more about its integrations.

Who Is CAKE POS For?

The CAKE POS system is designed for businesses of all sizes across the restaurant industry, such as:

  • Ice-cream parlours
  • Bakeries
  • Pizza parlours
  • Bars
  • Chinese take-outs

Is CAKE POS Right For You?

Known for its reliability and user-friendly interface, CAKE POS stands out as a top choice in the restaurant management software market. Its robust capabilities streamline operations, improve service quality, and enhance overall customer satisfaction, making it an essential tool for modern restaurant management. It is scalable and offers PCI-compliant secure payment processing for complete ease of mind.

Still not sure if CAKE POS is right for you? Get in touch with our customer support team at (661) 384-7070, and it will help you make the best decision.

CAKE POS Features

The point of sales system streamlines transactions, combining order entry and payment processing into one intuitive interface. This increases efficiency, reduces errors, and enhances the overall customer experience by speeding up service and simplifying the checkout process.

See How It Works

Online ordering integrates directly with the POS, allowing customers to place orders through a website or app. This expands the restaurant’s reach, boosts sales, and provides a convenient option for customers, resulting in increased satisfaction and loyalty.

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The self-service kiosk empowers customers to place their own orders in-store, reducing wait times and freeing up staff for other tasks. This improves operational efficiency, enhances order accuracy, and provides a modern, engaging customer experience.

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The kitchen display system replaces traditional paper tickets with digital screens, ensuring clear, organized communication between front-of-house and kitchen staff. This minimizes errors, speeds up order preparation, and improves overall workflow and service times.

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Menu management allows restaurants to easily update and customize their offerings, prices, and descriptions directly within the POS system. This flexibility ensures that the menu is always current, facilitating promotions and seasonal changes, and improving customer satisfaction.

See How It Works

Pros And Cons of CAKE POS

Pros

  • Excellent customer support 

  • User-friendly

  • Customizable

  • Extensive suite of tools

  • No training required

Cons

  • Updates can be slow

  • Could be expensive for smaller companies to set-up

  •  Set-up can take time

CAKE POS Reviews

Total 46 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

72%

4

Stars

15%

3

Stars

2%

2

Stars

4%

1

Stars

7%

Share your experience

K

Kelly

Restaurants, 11-50 employees

Less than a year

3.0
May 2024

Sometimes hard to use, sometimes not

Pros

Most of the time, the customer service people are extremely helpful with whatever I need.

Cons

Sometimes, it gets extremely confusing when a problem arises, and I am unsure about the steps to take. It would also be helpful if it had timing features for different stations on the line.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

10

Functionality

6

M

Michael

Food & Beverages, 1-10 employees

Less than 6 months

5.0
May 2024

Mama Monse's Review

Pros

Learning this system was not at all an issue, and it is highly user friendly. The customer service is excellent as well.

Cons

It's unfortunate that there is no availability of SIM cards for "on the go" or mobile businesses. Additionally, it's not compatible with most hotspots due to Ethernet requirements.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

T

Tony

Restaurants, 11-50 employees

Less than 6 months

5.0
May 2024

Customer Service is Next Level Awsome!

Pros

I recently started using CAKE, and I must say, setting up the system was a lot easy then I expected. Despite being 61 years old, I was able to set up our store with minimal instruction. Whenever I needed help, the customer service was consistently outstanding. With 36 years of business experience, I can honestly say that CAKE's customer service is the best I have ever encountered!

Cons

I do have a few desires for the system, such as receiving notifications when a customer arrives for curbside pickup.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

Frequently Asked Questions

No, CAKE POS does not offer an API.

CAKE POS supports English.

CAKE POS integrates with DAVO, Uber Eats and Xero.

Yes, CAKE POS supports iPads.

CAKE POS offers three main packages with prices starting at $69/month. You can get a specific quote catering to your business.

The typical users of CAKE POS are businesses in the restaurant industry.

CAKE POS offers email, helpdesk, Knowledge Base, chat, phone support and FAQs.