Last Updated
Overview
Qwaiting is a fast-growing cloud-based queue management solution that helps companies better understand their customers' journey. Their mission is to streamline the way services are booked and optimize operations by providing businesses with valuable insights about customer journeys.
Overall Rating
Based on 3 users reviews
5
Rating Distribution
Positive
100%
Neutral
0%
Negative
0%
Starting Price
$199
/month/location
Qwaiting Specifications
- Sales Orders
- Invoicing
- Sales Tracking
- Customer Relationship Management (CRM)
What Is Qwaiting?
Based out of Singapore, Qwaiting was established in 2018. Qwaiting provides a smart queue management system that reduces customer queue time, increases staff productivity, and delivers a delightful customer experience. It has a solution for every business size and is designed to make the user's life easy and tension-free. Users can schedule all their appointments and keep track of all the services with this software.
Qwaiting is used on a large scale in various countries, with global offices in UK, USA, Dubai, and more. Some of their trusted clients include Skechers, Hawkers, Changi Airport Group, Loreal.
Qwaiting Pricing
The vendor offers a 14-day free trial as well as four pricing plans, depending on your business’ needs. Following are Qwaiting pricing plans that are available for you to select on a monthly or yearly basis:
- Starter plan for $199/month/location
- Business plan for $249/month/location
- Enterprise plan for $349/month/location
- Custom plan for $649/month/location
Disclaimer: Pricing is subject to change.
Qwaiting Integrations
Qwaiting offers a number of third-party integrations to optimize your experience. These integrations include notification services and even hospital information systems. Some of the offered integration options are listed below:
- Slack Software
- Plato
- Twilio Software
- Elite Plus
- Jumpcloud Directory Platform
Who Is Qwaiting For?
Qwaiting caters to a number of industries and sectors that require queue management systems. These include:
- Healthcare
- Banking
- Retail
- Event management
- Restaurant
Qwaiting Reviews
Total 3 reviews
5
All reviews are from verified customers
Rating Distribution
5
Stars100%
4
Stars0%
3
Stars0%
2
Stars0%
1
Stars0%
Share your experience
QuickHeal Clinic, 11-50 employees
Less than a year
“The Best Queue Management Software for Businesses”
Pros
What I like most about Qwaiting is its user-friendly design and powerful features. It shortens wait times, streamlines customer flow, and provides real-time analytics that boost overall efficiency.
Cons
Honestly, I haven’t faced any major issues. It works smoothly and delivers exactly what it promises. Highly recommended!
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Riverstone Bank, 11-50 employees
Less than 6 months
“Best Queue Management Software”
Pros
What I like most about Qwaiting is how easy it is to use. It helps reduce waiting times, improves customer experience, and gives useful data that helps businesses run more smoothly and efficiently.
Cons
There are no such types of cons yet. I loved it and highly recommended.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Owner, 101-500 employees
Less than 6 months
“Great Tool for Managing Queues”
Pros
Qwaiting has really helped us manage customer flow better. It’s simple, works well, and our waiting area is less crowded now. Definitely recommend it if you handle a lot of walk-ins.
Cons
Honestly, we haven’t found any issues so far.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
9
Frequently Asked Questions
Does Qwaiting offer an API?
Yes, Qwaiting offers API access as part of its Custom pricing plan.
Does Qwaiting have a mobile app?
Qwaiting has mobile apps on both iOS and Android. Android users get extra functionality through their staff apps.
What type of pricing plans does Qwaiting offer?
The vendor has four pricing plans available for varying business requirements. Starter plan costs $199/month/location, Business plan at $249/month/location, Enterprise for $349/month/location and the Custom plan is priced at $649/month/location. You can get in touch with us and request a custom Qwaiting cost quote.
Do you need any specific software to use Qwaiting?
Since Qwaiting is a cloud-based queue management system, it is an entirely web-hosted service. No proprietary software is required to access and benefit from Qwaiting’s functionalities. The additional mobile apps can further enhance its queue management systems.
What level of support does Qwaiting offer?
Qwaiting offers chat, email, and phone support depending on which pricing plan you choose.
Do you need any specific software to use Qwaiting?
Since Qwaiting is a cloud-based queue management system, it is an entirely web-hosted service. No proprietary software is required to access and benefit from Qwaiting’s functionalities. The additional mobile apps can further enhance its queue management systems.
What level of support does Qwaiting offer?
Qwaiting offers chat, email, and phone support depending on which pricing plan you choose.