Qwaiting

Qwaiting

3 Review(s)

Overview

Qwaiting is a fast-growing cloud-based queue management solution that helps companies better understand their customers' journey. Their mission is to streamline the way services are booked and optimize operations by providing businesses with valuable insights about customer journeys.

Overall Rating

Based on 3 users reviews

5

Rating Distribution

Positive

100%

Neutral

0%

Negative

0%

Starting Price
$199

/month/location

Qwaiting Specifications

Sales Orders

Invoicing

Sales Tracking

Customer Relationship Management (CRM)

View All Specifications

What Is Qwaiting?

Based out of Singapore, Qwaiting was established in 2018. Qwaiting provides a smart queue management system that reduces customer queue time, increases staff productivity, and delivers a delightful customer experience. It has a solution for every business size and is designed to make the user's life easy and tension-free. Users can schedule all their appointments and keep track of all the services with this software.

Qwaiting is used on a large scale in various countries, with global offices in UK, USA, Dubai, and more. Some of their trusted clients include Skechers, Hawkers, Changi Airport Group, Loreal.

Schedule a free Qwaiting demo to learn more about how it can benefit your business’ queue management needs.

Qwaiting Pricing

The vendor offers a 14-day free trial as well as four pricing plans, depending on your business’ needs. Following are Qwaiting pricing plans that are available for you to select on a monthly or yearly basis:

  • Starter plan for $199/month/location
  • Business plan for $249/month/location
  • Enterprise plan for $349/month/location
  • Custom plan for $649/month/location
Contact us for further info and a custom Qwaiting cost quote and get a plan custom tailored to your needs.

Disclaimer: Pricing is subject to change.

Qwaiting Integrations

Qwaiting offers a number of third-party integrations to optimize your experience. These integrations include notification services and even hospital information systems. Some of the offered integration options are listed below:

Who Is Qwaiting For?

Qwaiting caters to a number of industries and sectors that require queue management systems. These include:

  • Healthcare
  • Banking
  • Retail
  • Event management
  • Restaurant

Qwaiting Pricing

Starter Plan

eye

View Price

What's Included

  • Up to 5 staff members can login

  • QR Code

  • Chat and email support

  • Resource Management

  • Service Management

  • TV Monitor Display

  • Self-check in kiosk

  • Up to 250 visitors per day

Business Plan

eye

View Price

What's Included

  • Everything in Starter plus,

  • Schedule and sync bookings

  • Occupancy tracking

  • Analytics and reporting

  • Custom design for your brand

  • Personalized messages

  • Internalization and localization

Enterprise Plan

eye

View Price

What's Included

  • Everything in Business plan plus,

  • Ability to export analytics and guest data

  • Phone support

  • Product training

  • Audit logging

  • Email notification

  • Geo-fencing

  • White-label design

  • Daily backup and recovery

Custom Plan

eye

View Price

What's Included

  • Everything in Enterprise plus,

  • Zapier integration

  • API access

  • Data location control

  • Service-level agreement

  • Staff Keypad app

  • Account manager

  • Email, push notification and SMS for staff

Disclaimer: The pricing details were last updated on Sep 08, 2025 from the vendor's website. Please contact us for a tailored pricing list.

Qwaiting Reviews

Total 3 reviews

5

All reviews are from verified customers

Rating Distribution

5

Stars

100%

4

Stars

0%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Share your experience

ZLL

Zin Lang Liu

QuickHeal Clinic, 11-50 employees

Less than a year

5.0
May 2025

“The Best Queue Management Software for Businesses

Pros

What I like most about Qwaiting is its user-friendly design and powerful features. It shortens wait times, streamlines customer flow, and provides real-time analytics that boost overall efficiency.

Cons

Honestly, I haven’t faced any major issues. It works smoothly and delivers exactly what it promises. Highly recommended!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AY

Ashley Yoee

Riverstone Bank, 11-50 employees

Less than 6 months

5.0
May 2025

“Best Queue Management Software

Pros

What I like most about Qwaiting is how easy it is to use. It helps reduce waiting times, improves customer experience, and gives useful data that helps businesses run more smoothly and efficiently.

Cons

There are no such types of cons yet. I loved it and highly recommended.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

LM

Lucas Mia

Owner, 101-500 employees

Less than 6 months

5.0
April 2025

“Great Tool for Managing Queues

Pros

Qwaiting has really helped us manage customer flow better. It’s simple, works well, and our waiting area is less crowded now. Definitely recommend it if you handle a lot of walk-ins.

Cons

Honestly, we haven’t found any issues so far.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

9

View All 3 Reviews

Frequently Asked Questions

Yes, Qwaiting offers API access as part of its Custom pricing plan.

Qwaiting has mobile apps on both iOS and Android. Android users get extra functionality through their staff apps.

The vendor has four pricing plans available for varying business requirements. Starter plan costs $199/month/location, Business plan at $249/month/location, Enterprise for $349/month/location and the Custom plan is priced at $649/month/location. You can get in touch with us and request a custom Qwaiting cost quote.

Since Qwaiting is a cloud-based queue management system, it is an entirely web-hosted service. No proprietary software is required to access and benefit from Qwaiting’s functionalities. The additional mobile apps can further enhance its queue management systems.

Qwaiting offers chat, email, and phone support depending on which pricing plan you choose.

Since Qwaiting is a cloud-based queue management system, it is an entirely web-hosted service. No proprietary software is required to access and benefit from Qwaiting’s functionalities. The additional mobile apps can further enhance its queue management systems.

Qwaiting offers chat, email, and phone support depending on which pricing plan you choose.