Last Updated
Overview
Qwaiting is a fast-growing cloud-based queue management solution that helps companies better understand their customers' journey. Their mission is to streamline the way services are booked and optimize operations by providing businesses with valuable insights about customer journeys.
Overall Rating
Based on 3 users reviews
5
Rating Distribution
Positive
100%
Neutral
0%
Negative
0%
Starting Price
$199
per month per location
Qwaiting Specifications
- Sales Orders
- Invoicing
- Sales Tracking
- Customer Relationship Management (CRM)
Qwaiting Pricing
Starter Plan | Business Plan | Enterprise Plan | Custom Plan |
|---|---|---|---|
$199 per month per location | $249 per month per location | $349 per month per location | $649 per month per location |
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Disclaimer: The pricing details were last updated on Aug 21, 2026 from the vendor's website. Please contact us for a tailored pricing list.
Qwaiting Reviews
Total 3 reviews
5
All reviews are from verified customers
Rating Distribution
5
Stars100%
4
Stars0%
3
Stars0%
2
Stars0%
1
Stars0%
Share your experience
Zin Lang Liu
Small Business, 11-50 employees
Less than a year
“The Best Queue Management Software for Businesses”
Pros
What I like most about Qwaiting is its user-friendly design and powerful features. It shortens wait times, streamlines customer flow, and provides real-time analytics that boost overall efficiency.
Cons
Honestly, I haven’t faced any major issues. It works smoothly and delivers exactly what it promises. Highly recommended!
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ashley Yoee
Banking, 11-50 employees
Less than 6 months
“Best Queue Management Software”
Pros
What I like most about Qwaiting is how easy it is to use. It helps reduce waiting times, improves customer experience, and gives useful data that helps businesses run more smoothly and efficiently.
Cons
There are no such types of cons yet. I loved it and highly recommended.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Lucas Mia
Banking, 101-500 employees
Less than 6 months
“Great Tool for Managing Queues”
Pros
Qwaiting has really helped us manage customer flow better. It’s simple, works well, and our waiting area is less crowded now. Definitely recommend it if you handle a lot of walk-ins.
Cons
Honestly, we haven’t found any issues so far.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
9
Frequently Asked Questions
Does Qwaiting offer an API?
Yes, Qwaiting offers API access as part of its Custom pricing plan.
Does Qwaiting have a mobile app?
Qwaiting has mobile apps on both iOS and Android. Android users get extra functionality through their staff apps.
What type of pricing plans does Qwaiting offer?
The vendor has four pricing plans available for varying business requirements. Starter plan costs $199/month/location, Business plan at $249/month/location, Enterprise for $349/month/location and the Custom plan is priced at $649/month/location. You can get in touch with us and request a custom Qwaiting cost quote.
Do you need any specific software to use Qwaiting?
Since Qwaiting is a cloud-based queue management system, it is an entirely web-hosted service. No proprietary software is required to access and benefit from Qwaiting’s functionalities. The additional mobile apps can further enhance its queue management systems.
What level of support does Qwaiting offer?
Qwaiting offers chat, email, and phone support depending on which pricing plan you choose.
Do you need any specific software to use Qwaiting?
Since Qwaiting is a cloud-based queue management system, it is an entirely web-hosted service. No proprietary software is required to access and benefit from Qwaiting’s functionalities. The additional mobile apps can further enhance its queue management systems.
What level of support does Qwaiting offer?
Qwaiting offers chat, email, and phone support depending on which pricing plan you choose.