Last Updated
Overview
Qwaiting is a fast-growing cloud-based queue management solution that helps companies better understand their customers' journey. Their mission is to streamline the way services are booked and optimize operations by providing businesses with valuable insights about customer journeys.
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Starting Price
$199
per month per location
Qwaiting Specifications
- Sales Orders
- Invoicing
- Sales Tracking
- Customer Relationship Management (CRM)
What Is Qwaiting?
Based out of Singapore, Qwaiting was established in 2018. Qwaiting provides a smart queue management system that reduces customer queue time, increases staff productivity, and delivers a delightful customer experience. It has a solution for every business size and is designed to make the user's life easy and tension-free. Users can schedule all their appointments and keep track of all the services with this software.
Qwaiting is used on a large scale in various countries, with global offices in UK, USA, Dubai, and more. Some of their trusted clients include Skechers, Hawkers, Changi Airport Group, Loreal.
Qwaiting Pricing
The vendor offers a 14-day free trial as well as four pricing plans, depending on your business’ needs. Following are Qwaiting pricing plans that are available for you to select on a monthly or yearly basis:
- Starter plan for $199/month/location
- Business plan for $249/month/location
- Enterprise plan for $349/month/location
- Custom plan for $649/month/location
Disclaimer: Pricing is subject to change.
Qwaiting Integrations
Qwaiting offers a number of third-party integrations to optimize your experience. These integrations include notification services and even hospital information systems. Some of the offered integration options are listed below:
- Slack Software
- Plato
- Twilio Software
- Elite Plus
- Jumpcloud Directory Platform
Who Is Qwaiting For?
Qwaiting caters to a number of industries and sectors that require queue management systems. These include:
- Healthcare
- Banking
- Retail
- Event management
- Restaurant
Qwaiting Pricing
Starter Plan
$199 per month per location
View Price
What's Included
Up to 5 staff members can login
QR Code
Chat and email support
Resource Management
Service Management
TV Monitor Display
Self-check in kiosk
Up to 250 visitors per day
Business Plan
$249 per month per location
View Price
What's Included
Everything in Starter plus,
Schedule and sync bookings
Occupancy tracking
Analytics and reporting
Custom design for your brand
Personalized messages
Internalization and localization
Enterprise Plan
$349 per month per location
View Price
What's Included
Everything in Business plan plus,
Ability to export analytics and guest data
Phone support
Product training
Audit logging
Email notification
Geo-fencing
White-label design
Daily backup and recovery
Custom Plan
$649 per month per location
View Price
What's Included
Everything in Enterprise plus,
Zapier integration
API access
Data location control
Service-level agreement
Staff Keypad app
Account manager
Email, push notification and SMS for staff
Disclaimer: The pricing details were last updated on Jun 03, 2026 from the vendor's website. Please contact us for a tailored pricing list.
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Frequently Asked Questions
Does Qwaiting offer an API?
Yes, Qwaiting offers API access as part of its Custom pricing plan.
Does Qwaiting have a mobile app?
Qwaiting has mobile apps on both iOS and Android. Android users get extra functionality through their staff apps.
What type of pricing plans does Qwaiting offer?
The vendor has four pricing plans available for varying business requirements. Starter plan costs $199/month/location, Business plan at $249/month/location, Enterprise for $349/month/location and the Custom plan is priced at $649/month/location. You can get in touch with us and request a custom Qwaiting cost quote.
Do you need any specific software to use Qwaiting?
Since Qwaiting is a cloud-based queue management system, it is an entirely web-hosted service. No proprietary software is required to access and benefit from Qwaiting’s functionalities. The additional mobile apps can further enhance its queue management systems.
What level of support does Qwaiting offer?
Qwaiting offers chat, email, and phone support depending on which pricing plan you choose.
Do you need any specific software to use Qwaiting?
Since Qwaiting is a cloud-based queue management system, it is an entirely web-hosted service. No proprietary software is required to access and benefit from Qwaiting’s functionalities. The additional mobile apps can further enhance its queue management systems.
What level of support does Qwaiting offer?
Qwaiting offers chat, email, and phone support depending on which pricing plan you choose.