Qwaiting

Qwaiting

3 Review(s)

Overview

Qwaiting is a fast-growing cloud-based queue management solution that helps companies better understand their customers' journey. Their mission is to streamline the way services are booked and optimize operations by providing businesses with valuable insights about customer journeys.

Overall Rating

Based on 3 users reviews

5

Rating Distribution

Positive

100%

Neutral

0%

Negative

0%

Starting Price
$199

/month/location

What Is Qwaiting?

Based out of Singapore, Qwaiting was established in 2018. Qwaiting provides a smart queue management system that reduces customer queue time, increases staff productivity, and delivers a delightful customer experience. It has a solution for every business size and is designed to make the user's life easy and tension-free. Users can schedule all their appointments and keep track of all the services with this software.

Qwaiting is used on a large scale in various countries, with global offices in UK, USA, Dubai, and more. Some of their trusted clients include Skechers, Hawkers, Changi Airport Group, Loreal.

Schedule a free Qwaiting demo to learn more about how it can benefit your business’ queue management needs.

Qwaiting Pricing

The vendor offers a 14-day free trial as well as four pricing plans, depending on your business’ needs. Following are Qwaiting pricing plans that are available for you to select on a monthly or yearly basis:

  • Starter plan for $199/month/location
  • Business plan for $249/month/location
  • Enterprise plan for $349/month/location
  • Custom plan for $649/month/location
Contact us for further info and a custom Qwaiting cost quote and get a plan custom tailored to your needs.

Disclaimer: Pricing is subject to change.

Qwaiting Integrations

Qwaiting offers a number of third-party integrations to optimize your experience. These integrations include notification services and even hospital information systems. Some of the offered integration options are listed below:

Who Is Qwaiting For?

Qwaiting caters to a number of industries and sectors that require queue management systems. These include:

  • Healthcare
  • Banking
  • Retail
  • Event management
  • Restaurant

Qwaiting Pricing

Starter Plan

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What's Included

  • Up to 5 staff members can login

  • QR Code

  • Chat and email support

  • Resource Management

  • Service Management

  • TV Monitor Display

  • Self-check in kiosk

  • Up to 250 visitors per day

Business Plan

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What's Included

  • Everything in Starter plus,

  • Schedule and sync bookings

  • Occupancy tracking

  • Analytics and reporting

  • Custom design for your brand

  • Personalized messages

  • Internalization and localization

Enterprise Plan

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What's Included

  • Everything in Business plan plus,

  • Ability to export analytics and guest data

  • Phone support

  • Product training

  • Audit logging

  • Email notification

  • Geo-fencing

  • White-label design

  • Daily backup and recovery

Custom Plan

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What's Included

  • Everything in Enterprise plus,

  • Zapier integration

  • API access

  • Data location control

  • Service-level agreement

  • Staff Keypad app

  • Account manager

  • Email, push notification and SMS for staff

Disclaimer: The pricing details were last updated on Sep 15, 2025 from the vendor's website. Please contact us for a tailored pricing list.

Frequently Asked Questions

Yes, Qwaiting offers API access as part of its Custom pricing plan.

Qwaiting has mobile apps on both iOS and Android. Android users get extra functionality through their staff apps.

The vendor has four pricing plans available for varying business requirements. Starter plan costs $199/month/location, Business plan at $249/month/location, Enterprise for $349/month/location and the Custom plan is priced at $649/month/location. You can get in touch with us and request a custom Qwaiting cost quote.

Since Qwaiting is a cloud-based queue management system, it is an entirely web-hosted service. No proprietary software is required to access and benefit from Qwaiting’s functionalities. The additional mobile apps can further enhance its queue management systems.

Qwaiting offers chat, email, and phone support depending on which pricing plan you choose.

Since Qwaiting is a cloud-based queue management system, it is an entirely web-hosted service. No proprietary software is required to access and benefit from Qwaiting’s functionalities. The additional mobile apps can further enhance its queue management systems.

Qwaiting offers chat, email, and phone support depending on which pricing plan you choose.