Last Updated
Overview
JumpCloud Directory Platform is a robust cloud-based solution designed for IT, security operations, and software developers. Its features include centralized identity management and a browser-based admin panel for administering numerous systems, though some functionalities may require improvements. Moreover, it integrates with internal and external directories seamlessly.
JumpCloud Directory Platform Specifications
- Security Measure
- Firewall Protection
- Anti-Virus and Anti-Malware
- Data Encryption
JumpCloud Directory Platform Features
Cloud Directory
Cloud Directory features help manage and authenticate people and devices in on-premises, cloud, and hybrid settings. It replaces traditional directory services like Active Directory and LDAP, allowing secure access to systems, applications, and networks from anywhere.
Device Management
This feature helps enterprises to manage, monitor, and protect mobile devices on their networks. It also enforces security regulations, manages app installations, and provides remote wipe capabilities, ensuring corporate data security even on mobile endpoints.
Multi-Factor Authentication
This important feature enhances security by requiring users to authenticate their identities using multiple methods, such as passwords and temporary codes.
Remote Access
Remote Access enables employees to securely access business resources from anywhere, ensuring compliance with company security standards and allowing a dispersed workforce without compromising data integrity or accessibility.
Single Sign-On (SSO)
Single Sign-On (SSO) feature helps users streamline authentication by providing access to multiple apps and systems with a single set of credentials, eliminating password fatigue and improving security.
Pros And Cons of JumpCloud Directory Platform
Pros
Quick response from customer support
Easy-to-use interface
Seamless integrations with other apps
Automated updates in real-time
Cons
Few limitations for Apple devices, according to a few software users
Directory insights tool can be better, according to some software users
Mac and Linux policy configuration is lacking
JumpCloud Directory Platform Reviews
Total 23 reviews
4.7
All reviews are from verified customers
Rating Distribution
5
Stars70%
4
Stars30%
3
Stars0%
2
Stars0%
1
Stars0%
Share your experience
Nara
Education, 1-10 employees
Free trial
“the best cloud platform for secure storage.”
Pros
JumpCloud has a comprehensive set of security features and works well across different platforms.
Cons
JumpCloud can be cost effective for smaller organizations but costs can rise significantly as the user count increases or more features are needed.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Joe mar
IT, 500+ employees
More than a year
“Safe with Jumpcloud”
Pros
The entire JumpCloud program is great for security and easy access.
Cons
It is not easily accessible or hackable by others.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Russell
NonProfits, 11-50 employees
Free trial
“A feature-filled platform that you may never get configured correctly.”
Pros
JumpCloud makes bold claims and it may work for some organizations with development teams.
Cons
I have worked at three organizations that tried Jump Cloud but moved away from it due to its complexity and configuration challenges.
Rating Distribution
Ease of use
5
Value for money
10
Customer Support
8
Functionality
6
Frequently Asked Questions
Does JumpCloud Directory Platform offer an API?
Yes, JumpCloud Directory Platform offers API.
What language does JumpCloud Directory Platform support?
JumpCloud Directory Platform supports English, French, and Spanish languages.
What other apps does JumpCloud Directory Platform integrate with?
JumpCloud Directory Platform integrates with Atlassian Cloud, Slack, Snowflake, Zendesk, Tableau, RingCentral, Salesforce, and GitHub.
Does JumpCloud Directory Platform support mobile devices?
No, JumpCloud Directory Platform does not support mobile devices.
What types of pricing plans does JumpCloud Directory Platform offer?
JumpCloud Directory Platform cost offers various plans starting from $9.00/user/month. Users can get pricing information in detail.
Who are the typical users of JumpCloud Directory Platform?
Typical users of JumpCloud Directory Platform include professionals working in small, medium, and large-sized businesses.
What level of support does JumpCloud Directory Platform offer?
JumpCloud Directory Platform offers Phone, Email/Helpdesk, FAQs/Forums, and Knowledgebase support.