Last Updated
Overview
Kixie PowerCall is a sales engagement solution that streamlines business operations. Designed to boost sales performance, it offers reliable, automated calling and texting features that integrate seamlessly with leading CRMs. Though it may experience occasional texting issues, the mobile app serves as an effective workaround.
Kixie PowerCall Specifications
- Lead Management
- Sales Pipeline Management
- Contact Management
- Sales Automation
Kixie PowerCall Features
Business Phone System
Kixie PowerCall offers a comprehensive business phone system featuring automatic call distribution, international phone numbers, caller ID reputation management, custom voicemail, simultaneous ringing, business SMS, and a mobile app for on-the-go communication.
Call Center Solutions
The call center solutions include automatic call recording, two-party consent compliance, IVR auto-attendant, inbound call queues, warm transfers, shared voicemail inbox, and real-time notifications for efficient communication and management.
Team Management & Training
Kixie PowerCall offers conversation intelligence, call center analytics, live call coaching, campaign management, real-time dashboards, and leaderboards. Track performance, manage teams, and optimize sales calls with comprehensive reporting and coaching tools in one platform.
Call Center Dialers
The call center dialers feature local presence, multi-line PowerDialer, voicemail drop, SMS templates, click-to-call, outbound call/text cadences, and team SMS, optimizing outreach efficiency and boosting productivity with customizable tools.
Automations
The software provides automation, including scheduled auto-calls, SMS, lead calling, and follow-up texts triggered by CRM events or call outcomes, along with custom automation and call distribution, to enhance team productivity and efficiency.
Pros And Cons of Kixie PowerCall
Pros
Power dialing multiple numbers at once, enhancing efficiency and appointment bookings
Mobile accessibility for calls and texts on different numbers from personal devices
Conversational intelligence enhances call analysis
Offers helpful intercom chat for timely issue resolution
Cons
Occasional issues with texting capabilities
The reporting database needs improvement
Kixie PowerCall Reviews
Total 14 reviews
4.1
All reviews are from verified customers
Rating Distribution
5
Stars50%
4
Stars36%
3
Stars0%
2
Stars0%
1
Stars14%
Share your experience
Brannon
Finance, 1-10 employees
Less than 6 months
“Really offers great features”
Pros
I love the integrations, customizability and overall functionality.
Cons
There are no month to month contracts available, which could be due to the spending level but still I think it's a little downside.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
10
Functionality
10
Aleksandra
Marketing, 11-50 employees
More than a year
“Solid tool with solid features”
Pros
I absolutely love how Kixie Power call automates the dialing process. It saves us so much time, as we don't have to dial numbers manually, and also we can make calls faster.
Cons
The connection issues sometimes especially when our internet connection is weak. This can be a major problem when working from certain areas in South America, causing interruptions during calls and making it frustrating to reach people.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
8
Joseph
Insurance, 1-10 employees
Less than 6 months
“Wouldn't let me out of my contract”
Pros
There wasn't much I liked. The software isn't very simple and it seemed more focused on commissions. And you can't reach customer service by phone because their chat response times are quite slow.
Cons
They didn't seem to care much about my situation.
Rating Distribution
Ease of use
1
Value for money
1
Customer Support
1
Functionality
1
Frequently Asked Questions
Does Kixie PowerCall offer an API?
Yes, Kixie PowerCall provides API access.
What language does Kixie PowerCall support?
Kixie PowerCall supports the English language.
Does Kixie PowerCall offer a mobile app?
Kixie PowerCall offers a dedicated mobile app for both iOS and Android devices.
What other apps does Kixie PowerCall integrate with?
The software integrates with several third-party apps, including Salesforce, Zapier, ZOHO, Monday.com, ConnectWise, Drip, Gong, Freshworks, Klaviyo, and Shopify.
What types of pricing plans does Kixie PowerCall offer?
The Kixie PowerCall cost structure offers various pricing plans, including Integrated, Professional, Outbound Powerdialer, and Ultimate Revenue, with a free trial. Users are welcome to request a detailed analysis of the Kixie PowerCall price.
Who are the typical users of Kixie PowerCall?
Kixie PowerCall software caters to a range of sales professionals, including CRM users, account executives, inside and enterprise sales teams, sales managers, sales representatives, sales development representatives, and business development representatives.
What level of support does Kixie PowerCall offer?
Kixie PowerCall provides support through chat, email/help desk, phone support, a knowledge base, and FAQs/forums.