Storylane

“Interactive onboarding saves time”

Pros

One of the biggest benefits is how well it helps us guide all kinds of stakeholders, from project managers and product managers to software engineers and customers. They can go through interactive introductions or guidance here instead of being handed long documents or videos. Normally, it takes a lot of time to help people understand the product and how it works from an education standpoint. Internally, we also use it to train people on company processes. That cuts down the time wasted on process onboarding and policy education. We've already seen that this works much more efficiently than simply asking people to read documents or watch videos. It also feels more engaging than video since a lot of people tend to skip through those. With this kind of interactive design, it's much easier for people to understand and get onboarded.

Cons

One issue we've run into is managing different files because there isn't really a way to set up a full story journey. If we have several interactions, we end up having to send multiple files which gets frustrating and confusing pretty quickly. It would be much better to have some kind of index, learning center or knowledge hub where everything could live together in one place like a single organized page.

“Helpful walkthrough builder”

Pros

It works well for product walkthroughs and similar use cases.

Cons

You can build step by step feature tours and the AI functionality is a nice added touch.

“A must have for product demos”

Pros

Storylane has been fantastic for showing off our product. It plays a role in nearly every new sales deal we close and I'd very likely bring it with me to my next job too.

Cons

At this point I don't have any complaints or dislikes about it.