Totango helps customer success and sales teams drive revenue growth by aligning post-sale efforts seamlessly. Its AI-powered tools optimize customer value through automation and insights. While real-time notifications for instant updates need improvements, its automation and other robust capabilities make Totango customer success management more efficient and impactful.

Totango Specifications

Lead Management

Sales Pipeline Management

Contact Management

Activity Tracking

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What Is Totango?

Totango software is a leading customer success platform designed to drive business growth and empower customers. It comprises customer success, unison customer intelligence, and catalyst customer growth platforms, empowering go-to-market teams with actionable insights. Its cutting-edge ability to automate tasks and optimize workflows enables a focus on high-impact initiatives. Trusted by industry leaders, Totango supports scalable engagement and adapts to evolving needs, helping organizations refine strategies and maximize revenue potential.

Totango Pricing

The Totango price for each of its platforms is subscription-based and will vary depending on each business’s needs.

So, request a tailored tailored Totango estimate specific to your organizational targets.

Totango Integrations

Totango supports integrations with multiple third-party applications, including:

Schedule a free Totango demo to learn more about its integrations.

Who Is Totango For?

Totango helps sales professionals and various teams, including:

  • Customer success teams
  • Sales teams
  • Executives
  • Operations managers

Is Totango Right For You?

Looking for a customer success platform that scales effortlessly? Totango offers unlimited scalability and rapid time to value, empowering cross-functional teams to drive key business outcomes. Recognized as a top choice for enterprises, it delivers powerful automation, seamless collaboration, and actionable insights to enhance customer success and revenue growth. That’s why Totango software is a go-to choice for hundreds of businesses, such as Waystar, TaskRabbit, and GitHub.

Are you still unsure about Totango? Contact us at (661) 384-7070 and get expert assistance from our team regarding any further queries.

Totango Features

Totango ensures agility in customer success through structured frameworks that simplify strategy execution. With workflows pre-configured for efficiency, teams can focus on refining processes. Customer management becomes more seamless, enhancing engagement and operational effectiveness.

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Transparent data flow across an organization fosters collaboration, ensuring informed decision-making. With integrated reporting, monitoring essential metrics becomes effortless. Teams gain a clear view of performance trends. Thus, Totango leads to smarter adjustments in customer strategies and business objectives.

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By automating repetitive tasks, Totango enhances operational efficiency while maintaining consistency in post-sales engagements. Unified teams execute processes faster, optimizing customer interactions. The structured workflows ensure streamlined growth strategies, reduce bottlenecks, and improve overall customer experience management.

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Its predictive analytics functionality helps detect early churn risks while uncovering expansion potential. Identifying high-value customers ensures targeted engagement and optimizing retention strategies. The AI-driven insights from Totango refine customer segmentation and support revenue growth and long-term relationship management.

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Pros and Cons of Totango

Pros

  • User-friendly interface that is easy to navigate
  • Comprehensive health score tracking with multiple parameters
  • Seamless Salesforce integration for syncing contacts and campaigns
  • Powerful automation tools for customer success management
  • Customizable dashboards and reports for data-driven insights

Cons

  • Limited dashboard visualization options for data analysis
  • Lack of real-time notifications for immediate updates
  • Bulk actions are missing, requiring manual updates for multiple accounts

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Frequently Asked Questions

Totango integrates with various third-party applications, including Salesforce, Zendesk, HubSpot, Slack, MS Outlook, and Gmail.