Last Updated Apr 22, 2025

Overview

Totango helps customer success and sales teams drive revenue growth by aligning post-sale efforts seamlessly. Its AI-powered tools optimize customer value through automation and insights. While real-time notifications for instant updates need improvements, its automation and other robust capabilities make Totango customer success management more efficient and impactful.

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Overall Rating

Based on 10 users reviews

3.1

Rating Distribution

Positive

60%

Neutral

20%

Negative

20%

Starting Price
Custom

What Is Totango?

Totango software is a leading customer success platform designed to drive business growth and empower customers. It comprises customer success, unison customer intelligence, and catalyst customer growth platforms, empowering go-to-market teams with actionable insights. Its cutting-edge ability to automate tasks and optimize workflows enables a focus on high-impact initiatives. Trusted by industry leaders, Totango supports scalable engagement and adapts to evolving needs, helping organizations refine strategies and maximize revenue potential.

Totango Pricing

The Totango price for each of its platforms is subscription-based and will vary depending on each business’s needs.

So, request a tailored tailored Totango estimate specific to your organizational targets.

Totango Integrations

Totango supports integrations with multiple third-party applications, including:

Schedule a free Totango demo to learn more about its integrations.

Who Is Totango For?

Totango helps sales professionals and various teams, including:

  • Customer success teams
  • Sales teams
  • Executives
  • Operations managers

Is Totango Right For You?

Looking for a customer success platform that scales effortlessly? Totango offers unlimited scalability and rapid time to value, empowering cross-functional teams to drive key business outcomes. Recognized as a top choice for enterprises, it delivers powerful automation, seamless collaboration, and actionable insights to enhance customer success and revenue growth. That’s why Totango software is a go-to choice for hundreds of businesses, such as Waystar, TaskRabbit, and GitHub.

Are you still unsure about Totango? Contact us at (661) 384-7070 and get expert assistance from our team regarding any further queries.

Pros And Cons of Totango

Pros

  • User-friendly interface that is easy to navigate

  • Comprehensive health score tracking with multiple parameters

  • Seamless Salesforce integration for syncing contacts and campaigns

  • Powerful automation tools for customer success management

  • Customizable dashboards and reports for data-driven insights

Cons

  • Limited dashboard visualization options for data analysis

  • Lack of real-time notifications for immediate updates

  • Bulk actions are missing, requiring manual updates for multiple accounts

Frequently Asked Questions

Totango integrates with various third-party applications, including Salesforce, Zendesk, HubSpot, Slack, MS Outlook, and Gmail.

Yes, Totango offers API access.

The Totango price operates on a subscription model tailored to specific business needs. Request a detailed Totango cost analysis to choose the right plan for your business.

Yes, Totango offers a dedicated mobile application.

Totango provides support through ticket submission and a knowledge base.

Totango is typically used by sales professionals and teams such as customer success, sales, executives, and operations managers.

Totango supports English.