Salesforce Engage Software helps sales teams to accelerate productivity and deal closures. It offers a variety of templates, real-time alerts, and customizable prospect activity feeds, all accessible through a mobile app which makes it easy to use. With user-based pricing, Salesforce Engage provides continuous online support for its users.

Salesforce Engage Software Specifications

Contact Management

Lead Management

Opportunity Management

Sales Forecasting

View All Specifications

What is Salesforce Engage Software?

Overview

Salesforce Engage is a cloud-based software that provides users with customer service management options. The software is perhaps one of the most popular CRM software on the market. The software can be integrated into other software that you use at your business.

The software looks at all aspects of managing customer relations; from the sales aspect to the technical aspect. There are a lot of features in Salesforce which make it an ideal choice for a lot of businesses.

Look at Salesforce features in more detail below

Contact Management

Salesforce manages your business contacts very easily. Users can use the lead management feature to recruit more customers to their business.

Desktop Integration

The software can easily work on any operating system without encountering any issues whatsoever.

Quota and Order Management

With Salesforce users can always know about their stock levels and be able to seamlessly manage their customer orders. 

Campaign Management

Start digital marketing campaigns for your business to be successful. 

Reporting

Report any issues or bugs to the developers behind the software so they can incorporate your requests in the update for the software.

Dashboard

The dashboard feature is user-friendly and built with customer convenience in mind.

Forecasting

Forecast your needs as a business and figure out what you need to do to be successful.

Book your free Salesforce CRM demo now to understand its functionalities in more detail.

Salesforce Pricing

Salesforce has four different tiers and they are all priced differently. Salesforce Essentials costs $25 per user a month. Salesforce Professional costs $75 per user a month. Salesforce Enterprise costs $150 per user per month. Salesforce Unlimited costs $300 a month per user.

Free Trial

You are able to request free trials for all the versions of the software. There are no free versions of Salesforce CRM.

Get in touch now for a personalized Salesforce CRM pricing estimate!

Pros

  • There are a lot of customizations that you can perform with Salesforce software that cannot be executed with any other software in the market at the moment!
  • Users can integrate any other software to Salesforce and be able to stay completely updated about their customers in every way.
  • The dashboard feature is incredibly convenient to use and allows you to keep track of real-time insights into your business!

Cons

  • The load time for the software can be a lot and require users to close the app in the middle of work and re-open it in order to get it working again!
  • The system can be incredibly complex to get used to and all the tools can be overwhelming to use at first.
  • Duplicate contacts and information are not deleted automatically by the software which can be very confusing and time-consuming as well!

Salesforce CRM is great software for you to automate the sales process for your business and bring a certain level of automation to it to help you succeed!

Need assistance determining if Salesforce CRM is the best choice? Call (661) 384-7070.

Learn about other software apart from Salesforce which might help your business as well.

Pros and Cons of Salesforce Engage Software

Pros

  • Real-time insights via a user-friendly dashboard
  • Efficient lead and contact management system
  • Robust sales forecasting for future planning
  • Supports digital marketing campaign management
  • Extensive customization options for diverse needs

Cons

  • Navigation may need some familiarization
  • Duplicate data requires manual oversight
  • Slow load times may require app refreshing

Salesforce Engage Software Reviews

Overall Rating

3.7

19 Review(s)

Rating Distribution

5

star

(3)

4

star

(10)

3

star

(4)

2

star

(1)

1

star

(1)

January 2025

Nothing to appreciate

bob koch

purple

Ease of use

6

Value for money

3

Customer Support

4

Functionality

3

Pros

everyone is using it and it is really easy to get the hang of it.

Cons

The UX is really bad, the software is hard to navigate. It is crazy expensive and records are hard to pull or integrate.

January 2025

Its great but setup and data transfer is difficult

Laurie Parrish

Firma Clinical Research/Life Sciences

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

Pros

Salesforce and Ironclad work great. I have been able to create automation from quote to PO to streamline our contracting process and eliminate errors. Salesforce is highly customizable which allows flexibility to make the system work for our needs. Office works great as well for collaboration and document sharing/storing.

Cons

Our quick base tool is terrible. I think we never had someone who could set it up and manage it properly so now it is pretty difficult and the thought of how to move to a different system and migrate bad data is very overwhelming.

January 2025

Good features not the most user-friendly

Ravi Subramanyan

HiveMQ

Ease of use

6

Value for money

6

Customer Support

6

Functionality

7

Pros

The Quoting tools, reports and dashboards are great.

Cons

It is not as easy to use and set up. Data is often lost and checks/balances are missing which is a problem for us.

Frequently Asked Questions

Yes, the software has an API available.