Last Updated
Overview
Explore Teladoc software – a customizable telehealth solution empowering healthcare providers with flexible virtual care. From configurable programs to efficient workflows, Teladoc enhances patient access and engagement. Committed to privacy and compliance, it streamlines healthcare delivery, providing valuable insights and expanding reach to high-quality care. Get started today!
Overall Rating
Based on 7 users reviews
3.6
Rating Distribution
Positive
57%
Neutral
14%
Negative
29%
Starting Price
Custom
Teladoc Health Specifications
- Appointment Management/Scheduling
- e-Prescriptions
- Lab Integration
- Patient Portal
What Is Teladoc?
Teladoc provides cloud-based telemedicine solutions for hospitals and healthcare systems. The software offers an enterprise platform called Solo that enables a wide range of virtual care programs across inpatient, outpatient, and emergency services.
It comes equipped with configurable workflows, connects with providers’ existing IT systems, and provides data-driven insights, empowering users to provide more convenient care to patients, both within and outside of clinical settings.
How Much Does Teladoc Cost?
Teladoc pricing starts at $89/visit, with price varying between different specialties.
Teladoc Software Integrations
Teladoc software integrates with health systems’ existing technologies, including EHR software. However, the vendor has not disclosed more information regarding its specific third-party integrations.
Who Is Teladoc Health For?
Teladoc’s enterprise virtual care platform is suitable for hospitals and health systems of all sizes. It is used across a variety of specialties in both inpatient and outpatient settings, including:
- Mental health
- Primary care
- Specialty care
- Dermatology
Is Teladoc Health Right For You?
If you are a hospital or health system looking to extend the reach of your clinicians and bring high quality care to more patients in more places, Teladoc’s integrated virtual care platform may be the right choice for you. The platform's customizable features allow users to configure a wide range of virtual care programs to meet their specific needs across various care settings.
It also provides valuable analytics and insights to help improve operations, clinical outcomes and financial performance. Furthermore, Teladoc Health is committed to protecting the privacy of every individual who uses their services. The vendor complies with all relevant state, national and international laws and regulations, including HIPAA.
Still not sure if Teladoc software is the right choice for you? Contact us at (661) 384-7070, and we will help you make an informed decision.
Teladoc Health Features
Telehealth
Teladoc Health facilitates remote care consultations with secure video calls and real-time messaging, connecting patients with doctors regardless of their location. This enables convenient access to medical care, improving patient accessibility and streamlining healthcare services for remote monitoring, follow-ups, and addressing non-emergency medical concerns with ease.
Treatment Planning
The software offers a range of features to help medical providers create personalized care regimens for their patients, covering medication schedules, follow-up appointments, and lifestyle recommendations. This ensures that both providers and patients have a clear roadmap for managing health conditions. Overall, the system enables easy updates and monitoring of treatment plans, supporting ongoing care and improved patient outcomes.
Chronic Condition Management
This feature offers access to connected telehealth devices, certified health coaches, and support from physicians and mental health specialists. This comprehensive approach is designed to assist individuals in managing chronic conditions such as diabetes, hypertension, and weight challenges. By providing a range of resources and support, Teladoc aims to enhance the overall care and well-being of individuals dealing with chronic health conditions.
Electronic Prescribing
Teladoc simplifies prescription management by enabling healthcare providers to electronically prescribe medications. This feature eliminates the need for paper prescriptions and manual record-keeping, reducing the risk of errors and improving efficiency. With electronic prescriptions, providers can send medication orders to a patient’s preferred pharmacy, ensuring patients have convenient access to the medications they need.
Pros And Cons of Teladoc Health
Pros
Flexible virtual care programs tailored to diverse needs
Improves access and convenience for both providers and patients
Provides valuable analytics for improving operations and clinical outcomes
Streamlines remote care delivery across various healthcare settings
Centralized access to patient records and medical history
Cons
Initial learning curve for new users, according to some user reviews
Customization complexity for a few advanced features
Teladoc Health Reviews
Total 7 reviews
3.6
All reviews are from verified customers
Rating Distribution
5
Stars57%
4
Stars0%
3
Stars14%
2
Stars0%
1
Stars29%
Share your experience
Retail, 500+ employees
More than a year
“quick, easy, and reliable”
Pros
I like that I can use it through the app or website. It saves time, eliminates hassle, cuts down on fuel use and helps prevent the spread of infections.
Cons
So far, I haven't really found anything to complain about.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Insurance, 500+ employees
Less than 6 months
“Do not use TELADOC”
Pros
Scheduling appointments is very easy and smooth with this software.
Cons
The make mistakes with prescriptions and do not follow up on those mistakes so you do not get your medication and have to suffer because of it
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
2
Functionality
2
Not Specified, 500+ employees
Less than 6 months
“Terrible and Useless Service”
Pros
The first customer service representative I spoke to was very kind and understanding.
Cons
Everything, pricier than other services and does not even help and will lie to you.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
2
Functionality
2
Frequently Asked Questions
Who are the main users of Teladoc software?
The main users of Teladoc software include healthcare organizations of all sizes across various specialties.
What level of support does Teladoc software offer?
Teladoc software offers an online resource section and phone and email support options.
How much does Teladoc cost?
Teladoc urgent care software offers flexible pricing plans that can be customized according to your practice’s requirements. Request a custom pricing quote today!
What are the main features of Teladoc software?
The main Teladoc features include virtual visits, prescription management, patient health records, telehealth, treatment planning, chronic care management, and online medical attention.
Is Teladoc software cloud-based?
Yes, Teladoc software is cloud-based.