TRAKnet is a cloud-based electronic medical records (EMR) system designed to cater to small podiatry practices. The podiatry-specific 2015 ONC certified platform offers features such as billing, scheduling, coding, charting and patient management. Created by podiatrists to serve podiatrists, TRAKnet is an integrated solution that allows users to choose between cloud-based and on-premise deployments. The software offers a complete suite of solutions to focus on the business needs of practicing podiatrists and help them tackle challenges they face today.
TRAKnet utilizes a SmartSheet 10 technology that automatically converts ICD-9 codes into ICD-10, enabling users to run a real-time comparison report on the codes billed monthly. The platform also offers a patient portal through which the patients can enter demographic and insurance information along with requesting appointments.
Pricing: The users can request full pricing details via the TRAKnet website.
USP: The software allows users to customize their home screens so they can include important items for each specific role.
Support: TRAKnet offers support through webinars and documentation.
Product Advantages: TRAKnet offers extra integrated services for podiatry practices including pathology report generation, automated patient reminders to avoid appointment no shows, credit card processing, digital x-ray viewing with 20/20 imaging, and electronic insurance claim filing.
Product Limitations: There is no claim management in this solution.
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Pros:Doesn't even work on my laptop!
Cons:At first, I could not download it so had an IT specialist do it and it worked finally on my MacBook. However, when they migrated to a cloud-based system, I saw that I had to download another version which I couldn't! And when I asked them for help they told me to contact Apple!!
Pros:It is user-friendly and I really like it. I’m currently waiting for someone to set up a demo with me since it has gone cloud-based.
Cons:We only left it because when they shifted to cloud-based the prices went too high, but now the price seems to be back.
Pros:I now do enjoy scheduling appointments and doing file insurance from the same software. Having electronic claims have made things a lot easier for me, as before Traknet I had to do a lot of paper claims. The system is easy to use and learn. We can also fax from it which makes things a lot easier for us. Insurance eligibility.
Cons:After the system is updated things don’t really seem to work properly.
Pros:The system is user-friendly. I’ve been using it for quite a long time, and I enjoy using it. It is easy to navigate through. The customer service is pretty great at its job. I’ve had previous experience with two other EHRs and they weren’t user-friendly at all.
Cons:There was a time in between when it felt like they did a system update every single day.
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