VSee

Love this!

Pros

The waiting room is fantastic. also The video is dependable

Cons

The only trouble I am facing is that I couldn't find a feature to input my appointment times.

Fantastic Product

Pros

I used this software in the medical field during and after the pandemic. It was the most simplest product I came across and the providers were extremely happy with it.

Cons

Honestly there is nothing bad to say. It is the best telemedicine product I have come across, and I highly recommend it to anyone.

VSee Virtual Doctor Appointment

Pros

I like the fact that I can consult with my doctor without having to visit their office and have the appointment from the comfort of my home. It is like a house call.

Cons

I must admit it was a bit confusing to figure out how to use it for the first time as well as downloading the software.

V-See Can Help You V-See your Clients in a Whole New Way!

Pros

It is intuitive. Also it is easy to use and incredibly simple to get started with. Clients can effortlessly connect and sessions can begin without any issues. The additional features like survey sending, reminders and forms make it a must-have for any clinician!

Cons

It would be great if they brought back the option for clinicians to have a limited scale free trial. It was helpful for therapists who only have a few clients.

Rating this as a once regular user

Pros

What impressed me the most about VSee is how secure it is from a client's perspective. Some of my physicians used Zoom but it needed the necessary security features. Zoom has had a reputation for being easily hacked so I felt more at ease using VSee as a client/patient.

Cons

There were instances when I experienced glitches like volume issues or problems connecting to the video.

Nothing special, but does the job

Pros

VSee lives up to its promises. I was able to connect and interact with my healthcare provider without encountering any noticeable glitches. The chat feature can come in handy and setting up video and audio was relatively painless.

Cons

VSee doesn't have any outstanding features. The interface may not be visually appealing but it is relatively easy to use. However I find it unnecessary to install the desktop app I would prefer a web based interface.

Deceptive Business practice

Pros

The response to get your money and start the subscription is very quick.

Cons

It is quite difficult to reach their support team once you have paid for the subscription. They are not clear about the exact contents of the fee. Later on they may ask for additional money, claiming it is for an advanced feature even though you have already paid for the Enterprise edition.

Mid tier

Pros

I can use the desktop app and it is free with no hidden costs involved.

Cons

I cannot entirely rely on the desktop app. I only receive notifications on the web app and then I have to switch to the desktop app. If I share my screen I need to disconnect to view the camera which disrupts the connection. It seems a bit buggy.

Solid Software for Confidential Virtual Doctor's Appointments

Pros

I love the secure one on one messaging feature and the ability to see if my doctor is online and vice versa.

Cons

The quality is decent but there can be occasional lags, which of course depend on your internet service and speed. It is not the best video conferencing software I have used but it is also not the worst.

Best HIPAA compliant teleconference platform!!

Pros

Knowing that reputable organizations like NASA use this software and that it is HIPAA compliant provides, me as a provider with a sense of ease. It's easy to install and my clients find it very useful.

Cons

I really cannot complain. VSEE provides a waiting room, patient registration also a mobile app. what more could you ask for? The video quality is fantastic!