Last Updated

Overview

VSee is a web-based telemedicine solution that simplifies healthcare for businesses of all sizes. With features like walk-in alerts, online payment, and video conferencing, it offers a comprehensive telehealth practice management solution. Enjoy HIPAA compliance, appointment scheduling, and secure communication. Read the full profile.

VSee Specifications

  • Appointment Management/Scheduling
  • e-Prescriptions
  • Lab Integration
  • Patient Portal

Pros And Cons of VSee

Pros

  • High-quality video and audio for clear communication

  • Secure and HIPAA-compliant virtual visits for patient privacy

  • User-friendly interface for easy navigation and use

  • Customizable workflows to fit different practice needs

  • Mobile and web apps for convenient access from anywhere

Cons

  • Subscription costs might be higher than some alternatives

  • Potential learning curve for new users

  • Limited features for large-scale telemedicine operations

VSee Pricing

Free

Basic walk-in waiting room for solo providers

Plus

Versatile solo waiting room for walk-ins, groups, and appointments

Premium

Complete shared waiting room + front desk for remote care teams up to 50

Enterprise

Fully customizable, white-label solution for complex workflows and EMR extension

  • No download, one-click video link

  • Unlimited 1-1 HD video, chat, screenshare

  • Personalized waiting room

  • Quick intake

  • Signed BAA for HIPAA compliance

  • Knowledge Base and email support

  • Custom subdomain

  • Patient portal

  • Unlimited group video*

  • Standard intake and consent

  • Credit card payment

  • SMS**/email invites and reminders

  • Phone dial-out

  • Add or invite family, interpreters, and guests

  • Custom logo & branding

  • Shared waiting room

  • Shared Scheduling

  • Custom intake**

  • Standard EMR notes

  • Standard reports and usage analytics

  • User management

  • Notifications management

  • Patient and workflow tagging

  • Live chat and phone support

  • Branded mobile app

  • SSO, MFA

  • Custom workflows*

  • Custom intake process with logic, e.g. state and specialty routing

  • Central scheduling and staffing

  • Custom assessment forms

  • Custom EMR notes

  • Custom SMS/email notifications

  • Custom analytics dashboard & reports

  • Waiting room(s) management

Disclaimer: The pricing details were last updated on Aug 21, 2026 from the vendor's website. Please contact us for a tailored pricing list.

VSee Reviews

Total 70 reviews

4.1

All reviews are from verified customers

Rating Distribution

5

Stars

47%

4

Stars

30%

3

Stars

14%

2

Stars

3%

1

Stars

6%

Share your experience

K

Kristi

Mental Health Care, 1-10 employees

Less than 6 months

5.0
January 2023

Love using this platform

Pros

The waiting room is fantastic. Also the video is dependable.

Cons

The only trouble I am facing is that I couldn't find a feature to input my appointment times.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

S

Sarah

Medical Practice, 1-10 employees

More than a year

5.0
December 2022

Fantastic product

Pros

I used this software in the medical field during and after the pandemic. It was the most simplest product I came across and the providers were extremely happy with it.

Cons

Honestly there is nothing bad to say. It is the best telemedicine product I have come across, and I highly recommend it to anyone.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

W

Wand

Medical Practice, 1-10 employees

Less than 6 months

3.0
April 2022

Reliable for virtual doctor appointments

Pros

I like the fact that I can consult with my doctor without having to visit their office and have the appointment from the comfort of my home. It is like a house call.

Cons

I must admit it was a bit confusing to figure out how to use it for the first time as well as downloading the software.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

Frequently Asked Questions

Who are the typical users of VSee?

The typical users of VSee include healthcare practices of all types and sizes.

Does VSee support mobile devices?

Yes, VSee supports mobile devices.

What level of support does VSee provide?

VSee provides knowledgebase and online contact form support options.

What type of pricing plans does VSee offer?

VSee offers four pricing plans: Free ($0/month/provider), Plus ($29/month/provider), Premium ($49/month/provider), and Enterprise (Custom Pricing). Request a personalized pricing quote for your practice today!

What are the main features of VSee?

The main features of VSee include appointment scheduling, staff optimization, form builder, queuing system, remote monitoring, and revenue cycle management.