Last Updated
Overview
Skybill provides utility billing solutions, aiding in meter data processing and invoice generation for providers and landlords. It unifies customer management and payments effectively. Although complex tariff configurations demand technical planning, its customizable options and portal features deliver excellent value for accurate operations.
Overall Rating
Based on 4 users reviews
4.5
Rating Distribution
Positive
100%
Neutral
0%
Negative
0%
Starting Price
$175
/user/month
Skybill Specifications
- Invoice Management
- Expense Tracking
- Tax Management
- Budgeting and Forecasting
What Is Skybill?
Skybill is a cloud-based billing platform designed for utilities managing electricity, water, gas and other services. It brings together invoicing, tariff setup, and customer self-service in one system. Businesses benefit from reduced manual work and faster payment collection with precise meter tracking. The tools address issues such as billing inaccuracies and scattered customer data. Users gain clear financial insights that support better planning and stronger client relations without extra overhead.
How Much Does SkyBill Cost?
The pricing of SkyBill typically starts at around $175/user/month, with additional meter-point usage fees depending on the number of meters managed. The platform is usually deployed alongside Microsoft Dynamics 365 Business Central.
Estimated Additional Costs:
- Implementation And System Setup: $10,000–$50,000+ one-time - Configuration of billing rules, deployment, and initial system setup
- Microsoft Dynamics 365 Business Central Licensing: $70–$210/user/month - Required ERP platform licensing depending on user roles and modules
- System Integrations: $2,000–$20,000+ per integration - Connecting smart meters, payment gateways, CRM systems, or accounting tools
- Data Migration From Legacy Systems: $3,000–$15,000+ one-time - Importing customer records, meter data, and historical billing information
- Training And Onboarding: $1,000–$8,000+ - Staff training for billing administrators, finance teams, and customer support staff
- Advanced Customization And Reporting: $2,000–$25,000+ - Custom tariff rules, regulatory compliance features, and specialized reporting dashboards
Disclaimer: Pricing references are based on publicly available third-party information and industry benchmarks. Actual costs may vary.
Skybill Integrations
The software supports integration with multiple systems and platforms, such as:
Who Is Skybill For?
Skybill software is ideal for a wide range of professionals, including:
- Utility providers
- Energy companies
- Water utilities
- Gas distributors
- Waste services
Is Skybill Right For You?
Looking for a platform that unifies utility billing and customer interactions in one place? Skybill solves challenges like manual invoice errors and delayed collections with its comprehensive tools. Its secure cloud setup ensures reliable scalability for growing operations. Renowned clients such as Veolia, SP Group, and Amber trust Skybill.
Still not sure if Skybill is right for you? Contact our customer support team at (661) 384-7070, who will help you make the best decision.
Skybill Features
Multi-Service Billing
Skybill features process bills for various utilities including electricity and water from one location. Teams can handle different customer categories with consistent accuracy across accounts. The system combines all charges into clear documents for easy review. This method supports consistent financial tracking and helps teams coordinate efforts toward timely revenue goals.
Tariff And Rating Management
The platform manages complex pricing structures with multiple components and seasonal adjustments. Users can define rules for postpaid or prepaid plans across customer groups. Teams apply discounts or fixed charges without repeated manual entries. This approach maintains pricing consistency and supports quick adaptation to market changes for better team decisions.
Meter Data Management
The software collects and validates meter readings through integrated engines for accuracy. Teams can view historical consumption patterns in organized formats. The system flags inconsistencies before billing cycles begin. This process reduces discrepancies and provides reliable data that teams use to plan resources and improve overall service delivery.
Invoicing And Delivery
The platform generates invoices with custom layouts and combines multiple services. Users can choose delivery through email, portal, or printed formats, and teams can monitor distribution status in real time. This capability ensures timely receipt and reduces follow-up work, so staff focus on core business priorities.
Pros And Cons of Skybill
Pros
Flexible tariff structures support complex pricing models perfectly
Accurate meter processing delivers precise billing outcomes reliably
Multi service billing unifies charges across utilities effectively
Cons
Special case handling sometimes needs manual intervention steps
Contract templates may need extra adjustment for niche cases
Skybill Reviews
Total 4 reviews
4.5
All reviews are from verified customers
Rating Distribution
5
Stars50%
4
Stars50%
3
Stars0%
2
Stars0%
1
Stars0%
Share your experience
Roberto M.
Food & Beverages, 11-50 employees
More than a year
“flexible setup and fast adoption
Pros
Customizable features that adapted to our needs without much hassle were the most impressive thing. The implementation process also went really well so quick deployment for our business was possible.
Cons
No complaints. Very helpful for our business and a positive experience overall.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Fergal P.
Environmental Services, 1-10 employees
More than a year
“Budget-friendly fit
Pros
Flexibility is the standout feature. Customizing the software around our specific needs instead of forcing our workflow to fit the system has made a real difference. On top of that, cost effectiveness means getting something adaptable without overspending.
Cons
A drawback is that because it's so customizable, creating personal documentation for the changes and setups made has been necessary. That flexibility is valuable but it also means the manual isn't always there for the custom parts so extra time has been spent writing things out.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
9
Functionality
8
Richard I.
Utilities, 1-10 employees
Less than a year
“well suited for utility billing
Pros
For utility billing, the design is very thoughtful and a great fit for our needs. Water billing specifically is where we use it and that purpose has been handled effectively. Even without prior Microsoft Navision skills, installation and customization for our business was still possible which says a lot about how flexible the platform can be. Some other features, like warehouse inventory management, haven't been explored yet but honestly a strong software platform exists that can continue adapting for better billing control and overall business assurance. Nearly a year of use now and it remains valuable for our operations.
Cons
A little technical at times, so having someone with solid Microsoft skills and general computing knowledge really helps to work with it properly.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Frequently Asked Questions
Does Skybill offer an API?
Yes, Skybill provides an API.
Does Skybill have a mobile app?
Yes, Skybill offers a dedicated mobile app.
What languages does Skybill support?
Skybill primarily supports English Language.
What types of pricing plans does Skybill offer?
Skybill price starts at around $175/user/month and may increase, depending on business needs and size. Get a tailored Skybill cost estimate.
What apps does Skybill integrate with?
Skybill integrates with Oracle, Opayo, PayPal, and more.
Who are the typical users of Skybill?
Skybill is used by businesses from different industries and sectors, including utilities, property management, and energy.
What level of support does Skybill offer?
Skybill provides support through email and phone.