Last Updated
Key Takeaways
Generated from the text of customer reviews
Admin By Request is a privileged access management solution used by IT administrators. It is used in industries that require strict control over endpoint access. Users say it is easy to deploy and manage access requests, though some find the PIN-based process slow when approving actions. The solution is also committed to improvement, with developments like a partnership with HaloData to expand distribution across Asian markets.
Our Verdict
Admin By Request suits mid to large organizations' need for controlled admin access with minimal disruption to daily work. It fits teams with higher security expectations and structured IT environments. Pricing tends to feel reasonable at scale, though smaller businesses may find it steeper. Overall, it is recommended for enterprises with growing governance needs.
Overall Rating
Based on 22 users reviews
4.8
Rating Distribution
Positive
95%
Neutral
5%
Negative
0%
Starting Price
Custom Pricing
Admin By Request Specifications
- Automation
- Predictive Capabilities
- Anomaly Detection And Predictive Maintenance
- Multi-Language Support
What Is Admin By Request?
Admin By Request is a Privileged Access Management (PAM) solution that enhances endpoint security by removing permanent local administrator rights across Windows, macOS, and Linux devices. The platform includes AI-powered approvals and machine learning to streamline privilege management and reduce routine IT workload. It operates on a ‘Zero Trust’ principle, allowing users to request temporary, Just-in-Time (JIT) elevated privileges for specific applications or timed sessions.
What Is Admin By Request Best For?
Admin By Request is widely recognized for its ‘AI Approval’ scoring system. It evaluates application elevation requests using a global reputation database and assigns each one a score between 0 and 100. Requests that meet the required threshold are approved automatically, which reduces the need for manual review of routine software. The system works from the first day of deployment because it relies on data gathered across millions of applications from other organizations. It helps teams handle common requests with less effort while still keeping low-scoring or unknown software under review.
How Much Does Admin By Request Cost?
The vendor offers an estimated starting price of $39.50/seat/year (for under 50 seats). Its two pricing options are:
- Free Plan – $0 (with up to 25 endpoints)
- Paid Plan – Custom pricing
Additionally, organizations may incur potential extra costs. The figures below are estimated additional costs and can vary depending on requirements and provider terms:
- Extra Endpoint Privilege Management (EPM) Seat: $20–$60/endpoint/month
- Extra Secure Remote Access (SRA) Seat: $15–$50/endpoint/month
- Windows Server License Add-on: $30–$100/server/month
- Premium Support Package: $500–$2,000/month
- Onboarding and Deployment Services: $1,000–$10,000 one-time
- Training and Administrator Certification: $200–$1,500/user
- API / Integration Enablement: $500–$3,000/month
- Professional Services (configuration, policy setup): $1,500–$15,000 one-time
- Custom Compliance / Enterprise Setup: $5,000–$25,000 one-time
Users find the pricing structure flexible but a bit complex, especially with multiple add-on costs. While the entry price looks manageable for smaller teams, overall expenses tend to rise quickly depending on usage, which may make budgeting harder for growing organizations overall.
Disclaimer: Pricing references are based on publicly available third-party information and industry benchmarks. Actual costs may vary.
Admin By Request Integrations
The software supports integration with multiple systems and platforms, such as:
- ServiceNow
- Microsoft Teams
- Slack software
- Jira software
- Microsoft Sentinel
- Azure AD
How Does Admin By Request Work?
Here’s a simple step-by-step guide to help you navigate the software:
- Log in to the Admin By Request portal using your assigned credentials
- Access the main dashboard to view available options and status overview
- Submit a request for temporary admin access when elevated permissions are needed
- Approve or deny access requests based on role permissions (for administrators)
- Monitor activity logs and session details to track system usage
- Review reports to see access history and security events
- Log out of the system once your tasks are completed
Who Is Admin By Request For?
Admin By Request is ideal for a wide range of industries and sectors, including:
- Government
- Financial
- Healthcare
- Manufacturing
- Technology
- Education
Admin By Request Use Cases
Based on our analysis of Admin By Request’s current capabilities, we have identified key scenarios where this software works well:
Regulated Organizations Preparing For Audit And Compliance Reviews
This software fits well in environments where audit checks are part of regular operations rather than occasional events. Security teams often need to show exactly how administrative access was granted and used across systems. In these cases, having a clear record of activity helps reduce uncertainty during reviews. It is particularly relevant for organizations working under strict internal policies or external regulatory requirements.
IT Support Teams Managing High Volumes Of Access Requests
Helpdesk teams often deal with repeated requests for temporary administrator access. This becomes time-consuming when every request needs manual handling and follow-ups. The software suits organizations where a large number of employees frequently need elevated permissions to complete routine tasks. It reduces pressure on support teams by making access requests more structured and easier to track over time.
DevOps Teams Working With Controlled Environments
Development and operations teams often need elevated rights when deploying updates or making system changes. In many organizations, this access must still stay within defined security boundaries. This use case fits teams that work quickly but cannot bypass governance rules. It allows engineers to continue their work without creating gaps in oversight or accountability.
Organizations Handling Critical Incidents And Emergency Access Needs
Some situations require immediate administrative access, especially during outages or security events. Waiting for standard approval steps can slow down response efforts in these moments. This software is suited for environments where a controlled emergency access path is needed for senior IT staff. It ensures actions taken during incidents remain recorded and reviewable after the situation is resolved.
Is Admin By Request Right For You?
Admin By Request is a strong choice for organizations of any size seeking to implement a least-privilege security model without disrupting workflow. The platform particularly stands out for its intuitive interface, straightforward deployment, and highly responsive customer support. By revoking standing admin rights and providing a seamless, audited request process, it effectively secures endpoints against common threats while empowering users. The solution is also GDPR compliant.
Still doubtful if Admin By Request is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
Admin By Request Features
Auto-Approval Workflows
The system can use AI and machine learning to automatically approve elevation requests for trusted applications. After a set number of manual approvals, it can learn to whitelist software, reducing the administrative burden on IT teams and streamlining privilege management across the organization.
Just-in-Time Elevation
This feature provides users with temporary, on-demand administrative privileges. Instead of granting permanent access, users can request to ‘Run as Admin’ for a single application or initiate a time-limited ‘Admin Session’, ensuring elevated rights are only granted when necessary.
Malware Detection
Integrated malware scanning checks files for threats before they are executed with elevated privileges. Powered by over 35 anti-malware engines via OPSWAT MetaDefender, this feature provides a critical layer of security by preventing malicious software from running with admin rights.
Break Glass And Laps Account Management
Admin By Request’s ‘Break Glass’ account introduces a temporary one-time administrator account replacing Microsoft Local Administrator Password Solution (LAPS). It includes auditing and automatic expiry with session termination across endpoints, removing the need for Active Directory configuration steps.
Pros And Cons of Admin By Request
Pros
Deployment and configuration is straightforward
Supports AI-powered reports and automation
Offline mode for complex remote support or disconnected environments is handy
Cons
Policy creation UI could be more intuitive
Server version can be unpredictable at times
Admin By Request Pricing
Free
View Price
What's Included
Up to 25 EPM workstation seats (Windows, Mac or Linux)
Up to 10 EPM server seats (Windows only)
Up to 25 1 SRA (Secure Remote Access) seats
Access to all features across Windows, macOS, and Linux platforms
No time limitations
Paid
View Price
What's Included
All Free Plan features, plus:
Computer deletion from Inventory via portal
Scalable licensing options available
Access to ticketing system and support teams
Disclaimer: The pricing details were last updated on May 22, 2026 from the vendor's website. Please contact us for a tailored pricing list.
Admin By Request Reviews
Total 22 reviews
4.8
All reviews are from verified customers
Rating Distribution
5
Stars82%
4
Stars14%
3
Stars5%
2
Stars0%
1
Stars0%
Share your experience
Mason S.
Mechanical or Industrial Engineering, 51-100 employees
More than a year
“easy onboarding and detailed control”
Pros
Getting our engineering power users up and running with Admin by Request was much simpler than with any other privilege management tool we evaluated. The setup felt very user friendly, the recommended best practice settings were already selected by default and it still gave us very detailed control over files and applications for more complex elevation use cases.
Cons
Buying it took a little more time and effort than I expected. The quote to order process moved somewhat slowly and being able to purchase licenses directly would have been preferable although it wasn't a deal breaker.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
James E.
Construction, 51-100 employees
More than a year
“Remote installation without admin hassle”
Pros
It's been really useful for letting remote users with limited connectivity install or customize software without needing direct remote admin help every time.
Cons
Every now and then it doesn't behave the way it should and I end up uninstalling it, signing in as admin, installing the software manually and then reinstalling it. It's extremely uncommon though maybe around 1% of the time.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Andrew S.
Automotive, 51-100 employees
Less than a year
“Simple admin rights management”
Pros
Adding new apps to the dashboard is easy and assigning admin rights to users has been hassle free. Plus the mobile app and Apple Watch support have been excellent too.
Cons
The initial setup was a bit challenging at first but the support team was very helpful in getting everything up and running. Once that was done using it became very simple.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Frequently Asked Questions
Does Admin By Request offer an API?
Yes, Admin By Request offers an API.
What level of support does Admin By Request offer?
Admin By Request offers support through email and a ticketing system.
Does Admin By Request offer a mobile app?
Yes, the vendor offers a free mobile app for both iOS and Android devices to view data and approve access requests.
What languages does Admin By Request support?
Admin By Request software is primarily available in English
Who are the typical users of Admin By Request?
Admin By Request features are used by businesses across various industries and sectors, including government, financial, healthcare, and technology.
What other apps does Admin By Request integrate with?
The software integrates with SIEM tools like Splunk, identity providers such as Azure AD, and collaboration platforms including Slack and Microsoft Teams.
What types of pricing plans does Admin By Request offer?
The software's price roughly starts at $39.50/seat/year (for under 50 seats). There are two Admin By Request price plans as well, including a Free Plan for up to 25 workstations and a custom-priced Paid Plan for larger deployments. Get in touch for a tailored Admin By Request cost estimate.
How does Admin By Request work?
Admin by Request provides zero trust endpoint security by replacing standing admin rights with temporary, audited privilege requests, enhanced with AI-powered approvals to streamline access. While reporting is somewhat basic compared to larger PAM suites, its simplicity, smooth deployment, and responsive support make it a practical solution.