Conversica, a leading Intelligent Virtual Assistants (IVA) provider, helps businesses expand their customer base efficiently. These AI assistants engage with contacts in a human-like manner to enhance revenue. Despite limitations, pre-built conversations qualify leads from targeted campaigns while strengthening relationships.

Conversica Software Specifications

Natural Language Dialogue

Smart Data Discovery

Self-Service Dashboards

Text to Speech & Speech to Text

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What Is Conversica Software?

Overview

Conversica Software is a US-based cloud software technology firm that offers AI-driven conversational tools and Intelligent Virtual Assistants for engaging customers through email, chat, and SMS. These tools generate real interactions across the sales pipeline, effectively increasing lead conversions and revenue growth. As the premier Conversational AI provider, Conversica helps firms enhance revenue throughout the customer journey.

Conversica Software Pricing

Conversica software pricing comprises a subscription model. Feel free to request a more detailed Conversica software price structure analysis.

Conversica Software Integrations

Integrations of Conversica software include:

Schedule a Conversica software demo to learn more about its integrations.

Who Is Conversica Software For?

Conversica software serves in various industries, including:

  • Automotive
  • Business services
  • Financial services
  • Health & wellness
  • Higher education
  • Insurance
  • Manufacturing
  • Retail
  • Sports, media, & entertainment
  • Technology
  • Telecom

Is Conversica Software Right For You?

Conversica is a helpful tool for businesses in different industries. It solves the issue of leads becoming inactive in databases by ensuring that potential clients are not overlooked. Their omnichannel AI Assistants conduct natural, interactive conversations in real-time or at customers' convenience to enhance efficiency, improve outcomes, and generate revenue opportunities. Users recommend Conversica to other businesses for its effectiveness in improving lead interaction and conversion rates.

Still assessing Conversica software? Call us at (661) 384-7070, and let our team help you make the right choice. 

Conversica Software Features

Conversica's flexible AI platform adapts to different business requirements. It creates fitting replies by using relevant information. It guides users by giving pre-approved responses for clarity, engages in informal chat, and handles non-business queries to enhance interactions and relationships.

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The platform uses AI effectively to manage conversations, boosting efficiency and focusing on delivering value quickly. It does not require the assistance of dedicated experts and offers ongoing, natural dialogs that lead to desired results without human interference.

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Revenue Digital Assistants (RDAs) can switch between channels and languages to have real conversations. They provide personalized chats in the language the contact prefers, move seamlessly between devices, and recall preferences for a great experience every time.

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Conversica's smooth integration enhances data for effective interactions and seamless transitions. With 50+ integrations and the Conversica API, alignment with user workflows is effortless. Direct linkage with CRM, MAP, CSP, and ABM platforms allows easy integration.

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This feature showcases standard and executive reports that offer detailed analytics on lead progress and RDA effectiveness. These reports integrate seamlessly with existing reporting tools for a comprehensive overview.

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Pros and Cons of Conversica Software

Pros

  • Easily scalable and customizable with straightforward reporting
  • It assists in qualifying leads from targeted campaigns while simultaneously strengthening the relationship
  • Excellent tool for revenue generation
  • User-friendly software that is simple to implement

Cons

  • Expanding the language range will be beneficial
  • The dashboard could be more user-friendly
  • Pre-built conversations have certain limitations

Conversica Software Reviews

Overall Rating

4.5

20 Review(s)

Rating Distribution

5

star

(11)

4

star

(9)

3

star

2

star

1

star

March 2024

Loving Our Virtual Assistant

Deb

Information Technology and Services

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Pros

I love how Conversica interacts with our customers, making them believe "she" is an actual person. It's a fantastic icebreaker when we finally speak with them.

Cons

We don't utilize Conversica to its full potential. From the way we use it, there really isn't anything negative to report.

March 2024

It can use some updates

Damian

Information Technology and Services

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Pros

I value the feature that allows me to upload our manifest lists and efficiently engage with our large client base.

Cons

There are quite a few templates and scripts that feel outdated and no longer applicable. With shifts in interest rates and rising vehicle costs, for instance, suggesting "Get into a vehicle with a similar payment" doesn't quite work anymore because similar payments are no longer available.

March 2024

Auto Conversation

Tony

Information Technology and Services

Ease of use

10

Value for money

10

Customer Support

9

Functionality

8

Pros

This direct interaction enhances the overall customer experience and ensures that I can provide timely and relevant support.

Cons

I can't really come up with any drawbacks to mention here.

Frequently Asked Questions

Yes, Conversica software provides API access.