Last Updated

Key Takeaways

Generated from the text of customer reviews

Asana is a work management platform for planning projects, assigning responsibilities, and monitoring progress. Marketing, compliance, and research teams are among its users, with marketing teams benefiting most from coordinating multi-channel campaigns. Reviewers appreciate its organization and coordination, while external collaboration capabilities draw criticism. Asana introduced Collaborate on Pages in August 2026, which offers inline comments and AI-assisted drafting.

Our Verdict

Asana fits organizations where projects span multiple teams, contributors, and priorities. It is particularly well suited to managers overseeing concurrent initiatives who need greater visibility across project work. Pricing is not particularly curated with smaller teams in mind, as per the reviews. We recommend Asana for established project-heavy organizations with enough coordination complexity to justify the investment.

Asana Specifications

  • Time Tracking
  • Task Management
  • Reporting
  • Budget Management

Asana Features

Project Tracking And Status Visibility

The platform gives project managers a way to see where tasks stand as work moves through different stages. Alongside this, dependencies and completion status can highlight tasks holding up other work. Managers can switch between list, board, timeline, and calendar views, so changing priorities stay visible without separate reports.

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Time Tracking And Workload Measurement

This tool lets project managers record time spent on tasks and compare actual effort with planned estimates. Asana supports timers and manual entries, with each record showing who logged the time and when. These records can then highlight gaps between planned and actual effort and show how time is distributed across projects.

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Workflow Automation

This function lets teams create processes that need repeatable steps without writing code. At the task level, users can set ‘Rules’ to trigger actions when something changes, such as a new assignment, an approaching deadline, or a project move. From there, ‘Forms’ can capture incoming requests, and those requests can follow a consistent setup through ‘Templates’ and ‘Bundles’ across similar projects.

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Work Notifications Management

Users can access this capability to review project updates, messages, and follow-ups from one place. Asana’s ‘Inbox’ pulls activity into a single feed, making it easier to spot items that need attention. Notification preferences can filter less relevant updates, and replies can be handled from the inbox without losing earlier context.

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Admin Console

Administrators can use this to manage user access, security settings, permissions, and billing from one area. The console supports Google Single Sign-On and SAML, along with controls for sharing, reporting, and integrations. At the account level, administrators can add or remove users and manage plan and billing details.

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Reporting Dashboards

With this feature, project managers can turn task, project, and goal data into charts for tracking progress and trends. From there, filters and templates can narrow the information shown, while dashboard layouts can be adjusted around current priorities. As a result, managers can get a clearer view of ongoing work when reviewing progress.

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Asana Key Sentiments

Most Positive Sentiments

Task Management

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94.57% Positive

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4.79% Neutral

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0.64% Negative

Users appreciate the intuitive interface that allows for quick navigation and effective task tracking. The platform enhances collaboration by providing clear task assignments and daily briefs, ensuring seamless project management and team coordination.

Customer Support

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66.67% Positive

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7.64% Neutral

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25.69% Negative

Customers appreciate the responsive and knowledgeable support team, which effectively resolves issues and enhances their overall experience. The user-friendly interface and efficient communication tools further contribute to a seamless project management process.

Resource Tracking

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62.07% Positive

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37.93% Neutral

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0% Negative

Visual project tracking capabilities enhance clarity and collaboration, allowing teams to easily monitor progress on significant projects. Users appreciate the seamless experience and transformative project templates that boost efficiency and focus on essential tasks.

Least Positive Sentiments

Pricing Structure

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12.36% Positive

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25.84% Neutral

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61.8% Negative

Many users find the pricing structure to be on the higher side compared to competitors, which can deter small businesses. They express a desire for a more flexible payment option to enhance accessibility.

Task Scheduling

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0.78% Positive

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40.31% Neutral

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58.91% Negative

Setting up recurring tasks proves to be complicated, with users struggling to manage end dates and updates across iterations. The interface can confuse project structures, leading to a frustrating experience during task organization and prioritization.

Email Notifications

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9.33% Positive

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38.67% Neutral

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52% Negative

Email notifications often experience delays, leading to frustration among users. Many express a desire for more personalized alerts to reduce excessive notifications while still ensuring important updates are not missed. Additional reminders beyond due dates are also requested.

Pros And Cons of Asana

Pros

  • Forms convert requests into tasks with key details already captured

  • Task dependencies expose blockers across project work

  • Multi-homing keeps one task visible across several team projects

Cons

  • Non-user staff still need printed schedules or task details

  • External volunteers cannot view their assigned shifts in Asana

Asana Pricing

Personal

Starter

Advanced

Enterprise

Enterprise+

  • Unlimited tasks

  • Unlimited projects

  • Unlimited comments

  • Unlimited storage, 100MB per file

  • Multi-select and bulk actions

  • Project overview

  • Everything in Personal, plus:

  • AI Studio (with additional credits for purchase)

  • Smart editor

  • Risk reports

  • Gantt charts

  • Workflow builder

  • Custom fields

  • Everything in Starter, plus:

  • Proofing

  • Portfolios

  • Integration with Jira Cloud

  • Automatic goal progress

  • Portfolio dashboards

  • Everything in Advanced, plus:

  • Goal templates and goal types

  • Workflow bundles

  • PowerPoint export

  • Universal workload

  • Capacity planning

  • SAML authentication

  • Audit Log API

  • Everything in Enterprise, plus:

  • App management

  • Automatic guest removal

  • Managed workspaces

  • Data residency

  • SIEM integration

Disclaimer: The pricing details were last updated on Aug 18, 2026 from the vendor's website. Please contact us for a tailored pricing list.

Asana Reviews

Total 5660 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

64%

4

Stars

31%

3

Stars

4%

2

Stars

1%

1

Stars

0%

Share your experience

J

Jason

Advertising, 11-50 employees

Free Trial

1.0
September 2026

Spam

Pros

Not much

Cons

Lots of cons, lots of spam texr messages without our consent. Super irritating company to try and reach out through customer service. Was chat was quickly ended without any attempt to resolve our concerns. Would not recommend

Rating Distribution

Ease of use

1

Value for money

1

Customer Support

1

Functionality

1

GS

Giu Seppec

Furniture, 11-50 employees

More than a year

4.0
June 2026

Strong planning and teamwork

Pros

With it keeping daily tasks and projects organized is very easy. It offers excellent automation, multiple project views, great integrations with other tools and strong collaboration features that help teams work together better.

Cons

It is highly customizable and its features are simple to use. But I'd just love to see AI capabilities included across all pricing tiers.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

8

BA

Blake Arnold

Retail, 101-500 employees

Less than a year

4.0
June 2026

Clean project tracking that wins

Pros

Across different departments it has given us a really clean way to keep projects and tasks organized. Instead of important details disappearing into long email threads, everyone can clearly see what's assigned, what's in progress and what's actually finished. It's been especially helpful for coordinating IT projects and cross-department initiatives across our locations since you can bring in the right people without setting up unnecessary meetings. The timeline view has been particularly useful for keeping long-term projects on track while still staying on top of all the smaller moving parts.

Cons

Getting everyone fully on board has taken time. Some staff picked it up right away, while others still fall back on email or verbal updates for things that really should be managed in the tool. The free version also has enough limitations that it pushes you toward a paid plan sooner than you might want which matters when you're a nonprofit trying to stay mindful of software costs. On top of that some of the more advanced automation and reporting tools take a bit of digging to configure correctly.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

8

Frequently Asked Questions

Who are the typical users of Asana?

Asana features are used by businesses across various industries and sectors such as Government, Healthcare, Retail, Financial Services, Education, and Manufacturing.

What language does Asana support?

It supports English, Spanish, French, German, Korean, Portuguese, Japanese, Chinese (Traditional), Dutch, Polish, Russian, Swedish, etc.

Does Asana offer an API?

Yes, Asana has an API available for use.

What other apps does Asana integrate with?

Asana software integrates with Claude, Anthropic, Microsoft Teams, ChatGPT, Splunk, Okta, Google Drive, Canva, and GitLab.

Does Asana have a mobile app?

Asana supports a mobile app for both iOS and Android.

What level of support does Asana offer?

It offers support through a chatbot, help center, community, 'Asana Academy', and a ticketing system.

What types of pricing plans does Asana offer?

Asana's price starts at $13.49/user/month for its Starter plan, with a free Personal plan for two users. Advanced costs $30.49/user/month, while Enterprise and Enterprise+ use custom pricing. A free trial is available. Contact us to get a tailored Asana cost estimate.