Shopmonkey assists repair shops with smooth scheduling, invoicing, and workflow automation. Despite the lengthy 72-hour payment processing time, Shopmonkey accurately tracks employee time. Shopmonkey is designed for efficiency, enhances team collaboration, systemizes operations, and helps businesses provide top-notch service while keeping everything organized.

Shopmonkey Specifications

Invoicing & Billing

Accounting & Payroll Integration

Inventory Management

Online Parts Ordering

View All Specifications

What Is Shopmonkey?

Shopmonkey is a robust auto repair shop management solution specifically structured for mechanics, shop owners, and service teams. It optimizes efficiency with flexible scheduling, digital estimates, invoicing, and workflow automation. Shopmonkey software simplifies operations, improves communication, and refines service efficiency. It is a well-known platform suitable for automotive professionals and ensures that businesses stay organized, productive, and profitable with an easy-to-use interface.

Shopmonkey Pricing

Shopmonkey pricing is offered through four plans as mentioned below:

  • Basic Monkey: $199/month
  • Clever Monkey: $324/month
  • Genius Monkey: $475/month
  • Multi-Shop: Custom Pricing
Get pricing according to your business needs and budget.

Disclaimer: Prices are subject to change.

Shopmonkey Integrations

Shopmonkey offers seamless integrations with the following third-party apps:

Watch the Shopmonkey demo to learn more about its integration.

Who Is Shopmonkey For?

Shopmonkey is ideal for Auto Repair, Multi-Shop Owners, and other Service Shops. It is also successfully used in:

  • Tire Shops
  • Quick Lube
  • Truck Repair
  • Wrap and Detail
  • Marine Repair

Is Shopmonkey Right For You?

Shopmonkey is a robust auto repair shop management solution specifically structured for mechanics, shop owners, and service teams. It optimizes efficiency with flexible scheduling, digital estimates, invoicing, and workflow automation. Shopmonkey software simplifies operations, improves communication, and refines customer service.

Do you still feel that Shopmonkey is not the right choice for you? Contact our customer support staff at (661) 384-7070 for further assistance.

Shopmonkey Features

Shopmonkey offers a workflow feature that systemizes your shop’s workflow, helping you track jobs in real time. It can easily move tasks with drag-and-drop, customize job labels, and automate invoices. It makes it easier to stay organized with built-in scheduling and universal search.

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This feature ensures fast and secure payments from anywhere by helping to send invoices via text or email, accepts in-person payments and integrates with QuickBooks for effortless accounting. Furthermore, bulk payments, fraud protection, and automated reconciliation make transactions smooth and stress-free.

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This feature informs customers through two-way texting, email updates, and instant approvals. Furthermore, automated reminders reduce no-shows, while photos and videos build trust. It helps users stay responsive with message notifications and templates for quick, professional replies.

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The inventory feature gives you complete control over your inventory. The users can track stock in real time, receive low inventory alerts, and integrate with top vendors for seamless ordering. It also helps automate pricing, manage purchase orders, and enable QuickBooks to sync effortlessly.

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It provides real-time business analytics like monitoring sales, payments, and invoices with easy-to-read reports. It also allows users to track vendor purchases, outstanding balances, and commission summaries to optimize performance and make informed decisions.

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Pros and Cons of Shopmonkey

Pros

  • Keeps work orders organized
  • Tracks employee time efficiently
  • Generates payroll reports easily
  • Seamless customer communication

Cons

  • 72-hour payment processing time
  • Cannot manually adjust tax amount
  • No possibility of changing the order creation date

Shopmonkey Reviews

Overall Rating

4.3

7 Review(s)

Rating Distribution

5

star

(3)

4

star

(3)

3

star

(1)

2

star

1

star

November 2024

Quick and efficient

Verified User

Small-Business

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

Pros

Honestly, the ease of use is one of the best parts. The controls are super intuitive and easy to use. The canned services feature has been a lifesaver for our shop too, it really streamlines things.

Cons

Sometimes the interface can be a bit slow to load. On top of that, I haven't noticed any significant new features being added in the last few years, which is a bit disappointing.

November 2024

Amazing digital workflow system

Verified User

Small-Business

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

Pros

Shop Monkey has been such a game-changer for our shop. We've completely switched to digital workflows, so now we're totally paperless with all our work orders. It's made keeping track of everything we do much more organized and efficient. Plus, it's helped improve communication between our management team, technicians and admin staff. The time clock feature has been a huge help too, it lets us track how much time is spent on jobs and measure technician performance, making everything run smoother.

Cons

The customer support could really use some improvement. The response times aren't what I expected and when they do get back to me, it's often way later than I needed help. We had a situation where the reps were quoting us American prices in Canadian dollars and there were also issues with tax integration between Shopmonkey and QuickBooks Online (QBO).

November 2024

My top pick for managing a shop

Champion N.

Small-Business

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

Pros

Our customers love that they can pay directly through the app. It's one less thing they have to worry about and makes the whole process faster and more convenient for everyone.

Cons

It's occasionally slow but honestly, it's not a huge deal. It doesn't happen all the time, so it's manageable.

Frequently Asked Questions

Yes, Shopmonkey offers an API.