Enhance communication with 55PBX, a cutting-edge virtual PABX solution that transforms business efficiency. This modern phone system ensures seamless connectivity, streamlines operations, and supports integrations for optimal performance. While customization could be more extensive, the platform remains user-friendly, ensuring efficient management and enhanced operational performance for any company.
55PBX Specifications
Interactive Voice Response (IVR)
Call Recording
Call Monitoring
Call Reporting and Analytics
What Is 55PBX?
Overview
55PBX software provides a robust Contact Center as a Service (CCaaS) solution, designed to streamline communication by integrating various phone services through Carrier or VOIP, along with SMS and WhatsApp functionalities. This unified platform is particularly well-suited for customer service and sales teams, allowing for efficient management of customer interactions across multiple channels.
55PBX Pricing
The 55PBX cost structure works on a subscription model based on the solutions required. 55PBX pricing plans include:
- Pro
- Premium
- Enterprise
55PBX Integrations
55PBX integrates with various third-party applications, including:
- Zendesk
- HubSpot
- Bitrix24
- Salesforce
- Magento
- SAP
- Zoho
- Pipedrive
- Nectar
Who Is 55PBX For?
55PBX benefits sales, support, and remote teams in some industries, including:
- Education
- Financial
- Fintechs
- Industries
- Health
- Technology
- Retail
Is 55PBX Right For You?
55PBX delivers impressive features, starting with call transcription using talk-to-text technology and smart virtual lines that elevate customer service efficiency. With call rates significantly below the market average, it offers an affordable solution for seamless communication. 55PBX is a powerful tool that drives operational excellence and cost savings.
Are you still unsure about 55PBX? Contact us at (661) 384-7070 and get expert assistance from our team regarding any further queries.?
55PBX Features
Utilizing Google API, calls are transformed into text, enabling the identification of keywords for faster issue resolution. Customize IVR with a text-to-audio transcription tool. 55PBX's interface offers quick access to call details and direct audio playback, simplifying transcription and analysis.
See How It WorksOptimize the switchboard with the call queue feature by organizing inquiries and directing them to specialized agents. Set time limits for congested queues, redirect customers if needed, and use reports to identify areas requiring more attention or staff.
See How It WorksCall and screen recording ensure service accuracy, providing easy access for supervisors to monitor teams. Users can store recordings on 55PBX or transfer them to a cloud service like AWS, allowing full control over data while aiding in improving Customer Experience strategies.
See How It WorksRealtime boosts productivity by displaying call queues and interactive voice responses, allowing administrators and supervisors to monitor agent performance. Broadcasting it on a shared screen can foster teamwork as agents become more proactive in helping customers and colleagues.
See How It Works55PBX enhances service by allowing Interactive Voice Response (IVR) customization and multilingual greetings with Text-to-speech technology, reducing unnecessary interactions and directing clients efficiently. With Computer Telephony Integration (CTI) based Personal Identifier (PID) recognition and API first, it supports integrations with platforms like Salesforce and Zendesk.
See How It Works