Last Updated
Overview
Adversus simplifies outbound sales by automating calls and lead management. Its cloud-based system allows teams to target the best leads while reducing manual tasks. While it is feature-rich, some users may find setup a bit complex, but the benefits of customization and efficiency outweigh the challenges.
Adversus Specifications
- Interactive Voice Response (IVR)
- Call Recording
- Call Monitoring
- Call Reporting and Analytics
Adversus Features
Outbound
Adversus enables automated outbound calling, streamlining telemarketing and sales campaigns. It enables users to efficiently manage lead lists and focus on high-priority contacts. This saves time and increases outreach, helping teams boost productivity and hit their sales targets faster.
Inbound
Businesses can handle inbound calls alongside outbound campaigns, ensuring no customer queries are missed. This feature enhances customer service, enabling agents to manage incoming requests efficiently while focusing on lead conversion.
Appointment Scheduling
The software facilitates easy appointment scheduling within its platform, enabling agents to book meetings directly during calls. This reduces scheduling friction, making follow-ups seamless and ensuring that prospects are locked into the sales pipeline for future engagements
Smart Caller
Users can personalize call strategies by prioritizing leads based on customizable criteria. This increases call success rates as agents engage with the most promising leads first, resulting in improved sales opportunities and reduced time spent on less valuable contacts.
Quality Assurance
Adversus lets managers monitor and evaluate call performance. It ensures agents meet quality standards, providing feedback for continuous improvement. The leads to better customer interactions, higher call quality, and increased overall campaign effectiveness.
Pros And Cons of Adversus
Pros
Integrates both CRM and phone system
Innovative system to manage lead flow
Access to a variety of statistical tools
Easy set up
Intuitive interface
Cons
Some features can be complex to navigate
Could be expensive for small businesses
Features for appointment settings could be improved, according to software users
Adversus Reviews
Total 18 reviews
4.8
All reviews are from verified customers
Rating Distribution
5
Stars83%
4
Stars17%
3
Stars0%
2
Stars0%
1
Stars0%
Share your experience
Ulla
Marketing, 1-10 employees
More than a year
“It is my go-to.”
Pros
I honestly can't imagine doing customerservice without this system. It's super easy to use and I rarely run into technical issues or errors. I use Adversus almost every day because it takes care of everything I need.
Cons
There's always room for improvement of course but honestly I can't think of anything bad to say about the solution right now.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Andrea
Marketing, 1-10 employees
Less than 6 months
“Works perfectly fine”
Pros
This really does exactly what my team and I were looking for. I love that it works as both a CRM and a phone system. I don't need to juggle multiple tools or worry about complicated integrations anymore. It works perfectly, and if we ever have an issue, the support team takes care of it right away.
Cons
I haven't had any problems with Adversus so far. I suggested a few additional features and the team told me they are already in the works.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Josefine
NonProfits, 11-50 employees
Less than 6 months
“easy software with top-notch support.”
Pros
Adversus has so many useful features that it's made my job a lot easier. Plus it's easy to navigate.
Cons
Some features are still being developed but they're on the way.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Frequently Asked Questions
Does Adversus offer an API?
Yes, Adversus offers an API.
What language does Adversus support?
Adversus supports several languages including English, Spanish, Danish and Swedish.
What other apps does Adversus integrate with?
Adversus integrates with Zapier, Slack and Office 365.
Does Adversus support mobile devices?
Adversus supports the web.
What type of pricing plans does Adversus offer?
Adversus price starts at € 119/month. Users can get pricing for a tailormade plan.
Who are the typical users of Adversus?
The typical users of Adversus are professionals in telecommunications, and mmarketing and advertising.
What level of support does Adversus offer?
Adversus offers email, chat, phone support, Knowledge Base and FAQs.