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Overview
Flexip improves team communication with VoIP calls, softphone apps, group messaging, and real-time availability status. While advanced reporting might be limited, it centralizes voice and messaging for small and mid-sized businesses, associations, and professional teams seeking reliable cloud telephony.
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Starting Price
€19.90
/month
Flexip Specifications
- Call Monitoring
- CRM Integration
- Omnichannel Support
- Predictive Dialing
What Is Flexip?
Flexip is a cloud-based telephone switchboard designed for Small and Medium-sized Enterprises (SMEs), self-employed professionals, and teams, enabling calls from smartphones or computers with a simple internet connection. Users can choose or keep a landline number, manage calls, and enjoy features like call forwarding, hold music, and unlimited calls to mobiles and landlines. It offers rapid setup, intuitive management, and dedicated French support to ensure seamless business communication.
Flexip Pricing
Disclaimer: The pricing is subject to change.
Flexip Integrations
The software supports integration with multiple systems and platforms, such as:
Who Is Flexip For?
Flexip serves a variety of businesses and professionals, including:
- Franchisors
- Associations
- Self-employed
- Healthcare professionals
Is Flexip Right For You?
Flexip is an ideal solution for SMEs, self-employed professionals, tradespeople, and franchisees seeking flexible, cloud-based telephony. Trusted by Century 21, SiliGom, Terranimo, and Carrefour City with more than 20,000 users. It offers secure, scalable communication with ISO 27001-certified servers. Its standout features include rapid deployment, customizable configurations, and dedicated local support, ensuring reliable, high-quality service for professional teams of all sizes.
Still doubtful if Flexip is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
Flexip Features
Click-to-Call
This feature enables users to initiate calls directly from a web browser with a single click. The platform eliminates manual dialing, saving time, and reducing errors. By integrating seamlessly with desktop and mobile apps, it enhances customer interactions and improves operational efficiency.
Telephone Switchboard
Flexip software offers a full virtual telephone switchboard configurable in minutes. Users can manage multiple lines, assign extensions, and handle incoming calls efficiently. It centralizes communication, making it ideal for tradespeople and franchise teams.
Interactive Voice Response (IVR)
This feature provides automated voice menus to guide callers efficiently. It reduces wait times and ensures callers reach the correct department or person. The platform supports customized greetings and routing, enhancing customer experience.
Call Monitoring
This feature allows managers to supervise live calls across the organization in real time. The platform provides detailed analytics on call duration and customer interactions. Supervisors can listen discreetly for quality assurance, coach team members in real time, and identify workflow bottlenecks.
Call Transfer
Flexip enables seamless call forwarding across lines, devices, and team members without any disruption. Users can redirect calls instantly to the most appropriate colleague or department. The platform supports both internal and external transfers, allowing teams to maintain continuous communication.
Pros And Cons of Flexip
Pros
Reliable cloud telephony across devices
Real-time call management and monitoring
Personalized support with dedicated advisor
Cons
Performance can slow down during peak hours
Documentation gaps might affect workflows
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Frequently Asked Questions
What level of support does Flexip offer?
Flexip offers support through live chat, help center, and phone.
What other apps does Flexip integrate with?
Flexip supports integration with multiple platforms, such as Buffer, Zoho CRM software, Pipedrive CRM, HubSpot CRM software, and Workato.
Does Flexip offer an API?
No, Flexip does not offer an API.
What language does Flexip support?
Flexip primarily supports English and French languages.
What types of pricing plans does Flexip offer?
Get a detailed Flexip cost breakdown tailored to your specific requirements.
Does Flexip have a mobile app?
Yes, Flexip offers a dedicated mobile app.
Who are the typical users of Flexip?
Flexip features are used by businesses and professionals, including self-employed professionals, franchisors, associations, and healthcare professionals.