Glassix is a versatile platform that facilitates seamless customer communication across various channels. While it requires some setup time and initial training, its ability to unify interactions makes it an effective tool for enhancing customer engagement. Due to its unified business conversation tools, Glassix boosts automated and personalized communication.
Glassix Specifications
Interactive Voice Response (IVR)
Call Recording
Call Monitoring
Call Reporting and Analytics
What Is Glassix?
Overview
Glassix is a cloud-based communication platform designed for businesses across various industries. It focuses on enhancing customer interaction. The software integrates multiple communication channels, such as messaging and video calls. It offers comprehensive solutions to streamline customer support with messaging channels, conversational AI, and chatbot tools. It also eliminates disjointed communication and slow response times. Overall, Glassix enables companies to improve client satisfaction and operational efficiency.
Glassix Pricing
The software offers the following three pricing plans:
- Starter: $49/per user/month
- Growth: $65/per user/month
- Enterprise: Custom quote
The Glassix cost will also differ depending on your organization type and needs.
Disclaimer: The pricing is subject to change.
Glassix Integrations
Glassix seamlessly integrates with various popular business applications, including:
- Oracle
- HubSpot
- Slack
- Zoho
- Salesforce
- Apple messaging
Who Is Glassix For?
The software is for businesses of all sizes across various industries, such as:
- E-commerce
- Education
- Hospitality
- Telecommunication
- Financial services
- Citizen services
- Food and beverages
Is Glassix Right For You?
Glassix is a valuable solution for customer-centric organizations. The software enables teams to manage inquiries seamlessly, fosters better relationships, and drives business growth. Its adaptability makes it a notable choice in the competitive landscape of customer engagement software. Moreover, it is scalable and secure and is currently being used by some of the biggest brands in the world, including Dyson, Nike, Estee Lauder, Avis, and Nintendo.
Still not sure about Glassix? Reach us at (661)384-7070, and our team of experts will direct you toward the best decision for your business.
Glassix Features
Glassix provides an integrated instant messaging app and SMS text feature. It enables real-time communication with customers to improve response time. It also enhances customer satisfaction and engagement by streamlining communication channels for efficiency.
See How It WorksBusinesses can manage all email interactions seamlessly within one platform. This feature centralizes communication channels and a unified organization inbox. Glassix ensures that no inquiry goes unanswered, enhancing customer engagement effectiveness.
See How It WorksThe feature lets businesses interact with customers on their websites in real-time. This instant support capability increases customer satisfaction by providing immediate answers. It reduces bounce rates and fosters stronger relationships through personalized engagement.
See How It WorksGlassix enables businesses to connect with customers through social media platforms. It facilitates timely responses to inquiries and comments, improves brand presence, and enhances customer relationships. Hence, the software drives engagement across multiple social media channels.
See How It WorksThe integration of WhatsApp with its AI-powered chatbot automates customer interactions. It reduces any delays, provides 24/7 support, and efficiently manages inquiries. Glassix ensures that customers receive timely assistance while freeing up human agents.
See How It Works