Glassix

Glassix

Last Updated Dec 17, 2024

Overview

Glassix is a versatile platform that facilitates seamless customer communication across various channels. While it requires some setup time and initial training, its ability to unify interactions makes it an effective tool for enhancing customer engagement. Due to its unified business conversation tools, Glassix boosts automated and personalized communication.

Overall Rating

Based on 14 users reviews

4.9

Rating Distribution

Positive

100%

Neutral

0%

Negative

0%

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Starting Price
Custom

What Is Glassix?

Overview

Glassix is a cloud-based communication platform designed for businesses across various industries. It focuses on enhancing customer interaction. The software integrates multiple communication channels, such as messaging and video calls. It offers comprehensive solutions to streamline customer support with messaging channels, conversational AI, and chatbot tools. It also eliminates disjointed communication and slow response times. Overall, Glassix enables companies to improve client satisfaction and operational efficiency.

Glassix Pricing

The software offers the following three pricing plans:

  • Starter: $49/per user/month
  • Growth: $65/per user/month
  • Enterprise: Custom quote

The Glassix cost will also differ depending on your organization type and needs.

You can get pricing details for each plan to choose the best for your business.

Disclaimer: The pricing is subject to change.

Glassix Integrations

Glassix seamlessly integrates with various popular business applications, including:

Watch a free Glassix demo to learn more about its integrations.

Who Is Glassix For?

The software is for businesses of all sizes across various industries, such as:

  • E-commerce
  • Education
  • Hospitality
  • Telecommunication
  • Financial services
  • Citizen services
  • Food and beverages

Is Glassix Right For You?

Glassix is a valuable solution for customer-centric organizations. The software enables teams to manage inquiries seamlessly, fosters better relationships, and drives business growth. Its adaptability makes it a notable choice in the competitive landscape of customer engagement software. Moreover, it is scalable and secure and is currently being used by some of the biggest brands in the world, including Dyson, Nike, Estee Lauder, Avis, and Nintendo. 

Still not sure about Glassix? Reach us at (661)384-7070, and our team of experts will direct you toward the best decision for your business.

Pros And Cons of Glassix

Pros

  • Regular updates ensure seamless operations

  • Easy to deploy and low learning curve

  • Customizable tools

  • Visually appealing interface

  • Efficient mobile app

Cons

  • There can be delays at times, according to software users

  • Dashboard display issues can occur occasionally

  • Issues can be hard to track

Frequently Asked Questions

Yes, Glassix offers an API.

Glassix supports several languages, including English, French, Hebrew, and Spanish.

Glassix integrates with HubSpot, Slack, Oracle, and several others.

Glassix price comes in three plans: Starter at $49/per user/month, Growth at $65/per user/month, and Enterprise at a custom quote. Users can get Glassix pricing details for a tailored plan.

Glassix is typically used by the real estate, telecommunication, education, automotive, citizen services, insurance, and financial services industries.

Glassix offers email, chat, phone support, a knowledge base, and FAQs.