logo
icon-search

Get help - it's free

MegaDialer is a VoIP solution that enhances enterprise campaign performance through preview and predictive dialing. It offers an interactive interface for tracking agent activity and real-time analytics. Although the reporting functionality in MegaDialer has room for improvement, it proves to be adequate once users familiarize themselves with its constraints.

MegaDialer Specifications

Interactive Voice Response (IVR)

Call Recording

Call Monitoring

Call Reporting and Analytics

View All Specifications

What Is MegaDialer?

Overview

MegaDialer software is a cloud-based call center solution for businesses seeking predictive and preview dialing capabilities. Featuring an interactive interface, it offers streamlined access to campaign details, agent monitoring, and real-time analytics. The software supports automated re-calls, emailing, incoming call management, real-time activity panels, and agent call lists. Furthermore, seamless integration with CRM and SMS systems facilitates effective lead management.

Megadialer Pricing

The MegaDialer cost structure works on a subscription model based on the solutions required. MegaDialer pricing plans include:

  • Bronze- €250/per top up
  • Silver- €500/per top up
  • Gold- €1000/per top up
Users can request a detailed MegaDialer price analysis to pick a plan that aligns well with their organizational settings.

MegaDialer Integrations

MegaDialer integrates with various third-party applications, including:

  • Twilio
  • Hubspot
  • Plecto
  • Zoho
  • Crafty clicks-Click to Address
  • Pipedrive
  • Intramanager
  • Web CRM
Users can schedule a MegaDialer demo to learn more about its integration tools.

Who Is MegaDialer For?

MegaDialer benefits various industries and sectors, including:

  • Transportation
  • Telecommunications
  • Outsourcing/offshoring
  • Marketing and advertising
  • Leisure, travel & tourism
  • Information services

Is MegaDialer Right For You?

MegaDialer is a comprehensive predictive dialer solution tailored for businesses aiming to optimize their call management processes and enhance customer experiences. With a suite of features that streamline operations, MegaDialer allows contact centers to efficiently handle both incoming and outgoing calls, making it a worthy choice for its users. 

Do you still need to figure out MegaDialer? Contact us at (661) 384-7070 and get expert assistance from our team regarding any further queries.

MegaDialer Features

MegaDialer delivers real-time analytics on call performance, enabling businesses to keep track of key metrics and identify trends for informed decision-making and improved operational efficiency.

how it worksSee How It Works

With on-demand recording, users have the flexibility to record calls whenever necessary. This tool is crucial for maintaining quality assurance, allowing teams to review conversations for compliance and performance evaluation.

how it worksSee How It Works

The call monitoring feature lets supervisors listen to live calls in real-time. This oversight ensures that agents adhere to company protocols and maintain high service levels. The ability to monitor calls also helps maintain consistency across customer interactions.

how it worksSee How It Works

Effective incoming call management streamlines the process of handling calls, ensuring they are routed to the appropriate departments or agents quickly. This feature optimizes response times, improves customer satisfaction, and reduces the likelihood of missed opportunities.

how it worksSee How It Works

MegaDialer's live dashboards visually represent ongoing call center activities, showcasing real-time statistics on call volumes and agent performance. This enables quick decision-making and issue resolution.

how it worksSee How It Works

Pros and Cons of MegaDialer

Pros

  • The solution is beneficial for international calls
  • Increased productivity
  • The Megadialer team offers efficient support

Cons

  • Reporting functionality needs improvement
  • Initial set-up may be complex for beginners

MegaDialer Reviews

Overall Rating

0

0 Review(s)

Rating Distribution

5

star

4

star

3

star

2

star

1

star

Frequently Asked Questions

Yes, MegaDialer provides API access.