Monster VoIP

Monster VoIP

20 Review(s)

Overview

Monster VoIP delivers dependable VoIP services that support voice, video, and messaging for seamless communication. While setup might require technical understanding, its affordability and scalability make it an appealing business phone solution. Moreover, Monster VoIP also supports numerous integrations for contact centers.

Overall Rating

Based on 20 users reviews

4.8

Rating Distribution

Positive

100%

Neutral

0%

Negative

0%

Starting Price
Custom

Monster VoIP Specifications

Interactive Voice Response (IVR)

Call Recording

Call Monitoring

Call Reporting and Analytics

View All Specifications

What Is Monster VoIP?

Overview

Monster VoIP is a cloud-based communication platform offering flexible VoIP solutions for businesses of all sizes. It streamlines communication processes for industries ranging from small enterprises to larger organizations. Monster VoIP addresses challenges such as high communication costs, limited scalability, and technical complexities by providing cost-effective, scalable options. Its solutions improve business efficiency and enable clear, reliable communication without expensive hardware.

Monster VoIP Pricing

The Monster VoIP cost is available on request only. Also, it will differ depending on your organization type and needs.

You can get pricing estimates for its price plans to find the best that suits your business.

Monster VoIP Integrations

The software seamlessly integrates with various popular business applications, including:

Watch a free Monster VoIP demo to learn more about its integrations.

Who Is Monster VoIP For?

The software is for businesses of all sizes across various industries, such as:

  • Call centers
  • Accounting
  • Wholesale
  • IT
  • Insurance
  • Marketing and advertising

Is Monster VoIP Right For You?

Recognized for its reliability and customization options, Monster VoIP stands out as a dependable choice in the business communications industry. It offers transparent pricing based on needs and is scalable and secure. The software guarantees quality and delivery, and it is trusted by hundreds of customers worldwide.

Still not sure if Monster VoIP is right for you? Contact us at (661)384-7070, and our team of experts will help you make the best decision for your business.

Monster VoIP Features

Monster VoIP enables customers to request a return call during busy times. It boosts customer satisfaction by reducing wait times and ensuring no missed calls, offering a smoother, more efficient customer experience.

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This feature plays custom audio while customers wait in the queue. It keeps callers engaged, reduces frustration, and enhances the overall caller experience. It assists businesses in maintaining a more professional and welcoming communication environment.

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The software enables audio and video recording of calls and meetings, documenting important interactions. It provides businesses with a meaningful resource for reviewing communication and improving service. It also supports training, quality assurance, and compliance.

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Businesses can acquire virtual New York phone numbers. It allows them to establish a local presence without being physically located in the city. This tool boosts credibility with local customers and expands market reach without the costs of a physical office.

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Monster VoIP offers detailed insights into call metrics and performance. This feature helps businesses make data-driven decisions, monitor agent productivity, and optimize communication strategies. These data insights improve operational efficiency and customer service.

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Pros And Cons of Monster VoIP

Pros

  • Easy to get virtual phone numbers for different cities, such as New York and California

  • Extensive suite of features to streamline calls

  • Customizable and scalable tools

  • Seamlessly integrates with a huge variety of popular applications

  • Intuitive mobile app for Android and iOS

Cons

  • PDF documents not available

  • Pages shown as a missed call

  • Manual setup, not automatic

Monster VoIP Reviews

Total 20 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

75%

4

Stars

25%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Share your experience

J

Josephine

Real Estate, 1-10 employees

Less than a year

5.0
September 2024

Love the ability to shorten rings

Pros

Loved how you can shorten the rings and even leave a voicemail!

Cons

It's great that I can take notes while using the dialer.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

B

Bea

Information Technology and Services, 11-50 employees

Free Trial

4.0
June 2024

Improving call management and customer service with Monster VoIP

Pros

This has really changed the way we communicate, especially with its advanced features and CRM integrations like Salesforce and HubSpot.

Cons

The only thing I encountered is that outbound calls can get expensive in some areas.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

10

Functionality

8

K

Kumutha

Staffing and Recruiting, 500+ employees

Less than a year

5.0
December 2022

The best software for online meetings

Pros

I really appreciate the mobile access and chat features mostly. It's great that we can send separate messages during meetings.

Cons

Honestly I don't have anything negative to say. The software is amazing, and I'd recommend it to anyone.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Frequently Asked Questions

Yes, Monster VoIP offers an API.

Monster VoIP supports the English language only.

Monster VoIP integrates with Microsoft Teams, Stripe, Zoho, and several others.

The Monster VoIP price is customizable and depends on your business needs. Users can get pricing for a tailored plan.

The typical users of Monster VoIP are call centers, education, IT, insurance, and healthcare industries.

Monster VoIP offers email, phone support, a knowledge base, ticket submission, community forums, and FAQs.