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Overview

OnSIP is an extensive call center platform that delivers a highly reliable hosted ‘VoIP’ with extensive call handling and messaging features. While some users may require doing additional efforts to make changes in the system, it supports strong call management and customization.

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OnSIP Specifications

Interactive Voice Response (IVR)

Call Recording

Call Routing

Call Transfer and Conferencing

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What Is OnSIP?

OnSIP is a cloud-based call center platform that offers cloud-based ‘VoIP’ calling and messaging for business call handling and internal communication. It provides inbound and outbound calling, SMS, and MMS, voicemail, conferencing, and call routing features. The platform delivers centralized administration for users, phone numbers, call flows, and voicemail management. It also supports call recording, call queues, auto attendants, business hour rules, and redundancy-focused infrastructure to ensure uninterrupted call center communication.

OnSIP Pricing

OnSIP pricing varies according to the following plans:

  • Basic Plan: $18.95/user/month
  • Unlimited Plan: $49.95/account/month
Get an OnSIP price customized to your business requirements and budget.

Disclaimer: The pricing is subject to change.

OnSIP Integrations

OnSIP software integrates with a wide range of apps, including:

Book a free OnSIP demo to explore/learn more about the integration arrangements.

Who Is OnSIP For?

OnSIP is suitable for the following businesses:

  • Sales agencies
  • Call centers
  • Customer service agencies

Is OnSIP Right For You?

OnSIP software is suitable for businesses aiming to manage professional call center communications with reliability and operational control. It provides advanced calling, voicemail, messaging, and call routing. The platform also delivers administrative tools for managing users, numbers, and call flows at scale.

Still not sure if OnSIP is right for you? Contact our customer helpline at (661) 384-7070 for further guidance.

OnSIP Features

OnSIP offers SMS and MMS messaging capabilities that allow sending and receiving text and media messages from a business phone number. It delivers seamless messaging integration alongside voice calling through both desktop and browser interfaces.

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The software provides international dialing support to enable calls to over 150 countries. It delivers expanded calling reach beyond domestic regions for global communication and supports broader business connectivity by offering international calling capabilities.

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The system provides administrative controls for making and taking calls, adding phone numbers, editing users, and managing the entire account. It delivers centralized management of ‘VoIP’ features such as voicemail, call flows, and user settings.

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The platform provides call recording functionality that captures voice interactions for review or compliance. It delivers recorded call access through administrative tools for quality assurance and monitoring.

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Pros And Cons of OnSIP

Pros

  • Delivers patented high-availability VoIP infrastructure

  • Supports extensive call center call handling tools

  • Provides centralized admin control for users and numbers

  • Offers extensive customer support

Cons

  • Its admin portal may require some improvements

  • Navigating between users and resources may require some effort according to some users

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Frequently Asked Questions

OnSIP software integrates with a wide range of apps, including Odoo, Zendesk Suite, and HubSpot CRM software.

OnSIP software supports English language only.

Yes, OnSIP does offer an API.

Yes, OnSIP does offer a mobile app for Android and iOS.

The vendor offers customized pricing plans according to different business needs. It offers a Basic Plan at $18.95/user/month, and an Unlimited Plan at $49.95/account/month. Get a customized OnSIP cost breakdown for your business today.

The typical users of OnSIP include businesses like sales agencies, call centers, and customer service agencies.

OnSIP offers support through email and phone number.

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