Last Updated
Overview
PanTerra Streams features a call center module that allows agents to be deployed globally and supports intelligent routing. It also provides detailed reports on agent performance to improve customer interactions. Initial setup can take coordination, but its AI receptionist, blended calling, and analytics make it a compelling choice for distributed teams and multi-location enterprises.
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Starting Price
$24.95
/user/month
PanTerra Streams Specifications
Interactive Voice Response (IVR)
Call Recording
Call Monitoring
Call Reporting and Analytics
What Is PanTerra Streams?
PanTerra Streams is an all-in-one Unified Communications as a Service (UCaaS) platform designed for mid-market and large enterprises. It consolidates business phone systems, team messaging, and file sharing into a secure, HIPAA-compliant cloud environment. It features contact center AI to support call-intensive operations, helping businesses streamline customer engagement and improve responsiveness at scale. The software eliminates downtime by unifying communications and maintains ultra-fast live support, improving business connectivity while staying compliant.
PanTerra Streams Pricing
The software offers four subscription-based bundles to meet the needs of businesses of all sizes. PanTerra Streams cost ranges in the following plans:
- Business Plus: $24.95/user/month
- Professional: $29.95/user/month
- Call Center: $44.95/user/month
- Contact Center: Custom pricing
Disclaimer: The pricing is subject to change.
PanTerra Streams Integrations
The software supports integration with multiple platforms, such as:
Who Is PanTerra Streams For?
PanTerra Streams is ideal for a range of industries, including:
- Healthcare
- Nonprofit
- Transportation
- Banking
- Manufacturing
Is PanTerra Streams Right For You?
Managing calls, messages, and meetings across disconnected tools often leads to missed conversations and delayed responses. PanTerra Streams resolves this by unifying voice, messaging, video conferencing, and contact center capabilities into a single cloud platform. It even supports file-sharing capabilities to enhance productivity. Trusted by organizations such as BIOLASE and DonorLogix, it enables consistent communication across teams and locations while maintaining visibility and control.
Still not sure about PanTerra Streams? Contact our support team at (661) 384-7070 for further guidance.
PanTerra Streams Features
The Luna AI receptionist acts as a conversational assistant that automatically answers and routes incoming calls based on customer intent. This feature significantly improves operational response speeds without manual intervention while using a tone that aligns with your brand’s voice.
PanTerra Streams features a contact center AI module that utilizes AI-based agent assistance to suggest the next best actions during live customer interactions. It optimizes every touchpoint with call summaries, fosters omnichannel engagement, and transforms the customer experience with real-time sentiment analysis.
The platform supports secure video meetings and webinars for up to 1,000 participants with no extra charge for webinar functionality. It includes advanced features like multi-factor authentication and background replacement, enabling professional collaboration across distributed teams and external partners.
Unlimited persistent team rooms allow employees and customers to share content, audio, and video in a single secure space. This functionality streamlines internal communication by eliminating long email chains and ensuring all project-related documents are accessible in one central hub.
Businesses can send and receive text messages directly through the desktop or mobile app to maintain constant customer engagement. This multi-channel approach allows for timely updates and personalized service. It enriches communication options beyond voice and improves customer reach and responsiveness.
