softwarePrimo Dialler provides robust call center solutions, including predictive dialers and Private Branch Exchange (PBX) systems. It supports an in-house team that customizes software for better dialing performance. While viewing remaining leads can be challenging, customer support tools help quickly address and resolve issues during the first call.
Interactive Voice Response (IVR)
Call Recording
Call Monitoring
Call Reporting and Analytics
Primo Dialler is an innovative telecommunications provider specializing in call center solutions. It supports a Predictive Dialer and a Cloud Phone System. With extensive features like remote access and customizable integrations, this dialer has streamlined the working operations of thousands of call centers. It boosts sales, enhances operational efficiency, and provides seamless communication processes for improved overall performance. Unlike many other options, Primo Dialler is a cloud-based solution that eliminates any extra cost for hardware setting and maintenance.
The Primo Dialler pricing structure works on a subscription model that features two pricing plans, including:
Disclaimer: The pricing is subject to change.
Primo Dialler integrates with various third-party applications, including:
Primo Dialler benefits various industries, including:
Primo Dialler is an award-winning call center solution that enhances agent productivity and drives sales results. Its continuous performance monitoring, a focus on customer satisfaction, and innovative predictive dialing technology streamline efficiency while decreasing costs. It also facilitates global communication through Session Initiation Protocol (SIP) features.
Are you still unsure about Primo Dialler? Contact us at (661) 384-7070 and get expert assistance from our team concerning any further queries.
The mobile dialer facilitates quick setup for agents. To get started and ensure their IP is whitelisted, agents can request mobile-friendly credentials from support. This dialer is compatible with both Android and iOS devices.
See How It WorksThe system has a tailored IVR that enhances user experience by routing calls based on criteria and automating tasks like bill payments. It improves operational efficiency and positively impacts customer perception.
See How It WorksFirst, its cloud-hosted tools reduce the need for hardware and IT infrastructure. Second, the software provides remote access and allows IT teams to focus on operational needs. Above all, this cloud-based system ensures automated external updates and maintenance management.
See How It WorksEffective data management and real-time analytics are crucial for call center success, and Primo Dialler supports predictive dialing technology. It offers a variety of reports to enable informed decision-making and team management. It also provides both real-time and historical performance insights.
See How It WorksThis feature ensures dialer availability and provides access to data and telecommunications. Its nightly backups across different locations ensure quick recovery and support agent productivity from anywhere. Thus, it helps minimize business downtime during disruptions.
See How It WorksPros
Cons
Overall Rating
0 Review(s)
Rating Distribution
5
4
3
2
1
Share your experience
Overall Rating
0 Review(s)
Rating Distribution
5
4
3
2
1
Share your experience