Overview
Ricochet360 is advanced software that optimizes sales numbers with automated text, call tracking, VOIP, and social media integrations. While it requires hardware setup, its robust features ensure seamless communication, efficient lead management, and better customer experiences. Hence, Ricochet360 is an indispensable tool for any sales team.
Overall Rating
Based on 7 users reviews
4.9
Rating Distribution
Positive
100%
Neutral
0%
Negative
0%
Starting Price
Custom
Ricochet360 Specifications
Interactive Voice Response (IVR)
Call Recording
Call Monitoring
Call Reporting and Analytics
What is Ricochet360?
Overview
Ricochet360 software transforms sales processes with its all-in-one features to increase contact and conversion rates. The software supports automated text messaging, inbound call tracking, VOIP integration, and social media tools. It offers personalized call center scripts and dynamic call routing. It also ensures efficient lead management and customer experiences. Its robust capabilities provide better communication and quick response times. Such viable tools make Ricochet360 ideal for any sales team looking to enhance productivity and customer engagement.
Ricochet360 Pricing
Ricochet360 pricing offers five plans with different price ranges on annual subscriptions. Plan details are as follows:
- SHUTTLE Plan: $20/per seat/month
- CRUISER Plan: $35/per seat/month
- BOOSTER Plan: $85/per seat/month
- EXPLORER Plan: $125/per seat/month
- GALAXY Plan: $165/seat/month
Disclaimer: The pricing is subject to change.
Ricochet360 Integrations
Ricochet360 integrates with various third-party apps, such as:
- Salesforce
- Encompass
- Zapier
- Verse
- Microsoft Dynamics
Who Is Ricochet360 For?
Ricochet360 is for different industries, including:
- Call Centers
- Insurance
- Mortgage and Real Estate
- Solar
- Merchant Cash Advance
- Education
Is Ricochet360 Right For You?
Ricochet360 is ideal if you need a comprehensive sales and marketing platform with CRM, automation, and analytics to boost productivity and growth. For its secure and scalable tools, several organizations, such as EverQuote, Farmers Insurance Group, and Paramount Bank, trust Ricochet360 for their daily operations.
Still unsure about Ricochet360? Contact us at (661) 384-7070 and get further guidance from our experts.
Ricochet360 Features
This feature allows users to send customized texts instantly based on lead status or call results. It helps schedule messages at preferred intervals after that if there’s no response. It also provides pre-made templates to save time and ensure responsive and efficient communication with leads.
Ricochet360 streamlines sending automated text replies when agents are unavailable, informing callers to call back or request alternate times. It also helps track and map inbound calls to their sources. This tool optimizes marketing efforts and enhances customer experiences.
It seamlessly integrates with Ricochet CRM and provides agents with complete customer information for efficient inbound and outbound calls. This feature ensures superior customer experiences by having all the necessary information at your disposal.
This system allows you to create personalized, easy-to-follow scripts using CRM data. You can build workflows that link pages based on lead responses and design a decision tree to build rapport and capture useful information.
Ricochet360 facilitates routing leads to the most qualified agents based on skills, state licensing, dynamic tags, or hunt number distribution. This tool helps gather internet leads into its CRM, post them in real-time to Ricochet360 API, and scrub lead information for compliance.
This feature provides instant access to LinkedIn profiles, including photos, job titles, and locations. It allows users to build common ground per your customer’s interest to ensure a personalized conversion. It also facilitates your rapport with your and your competitor’s social media.