Last Updated Dec 17, 2024
Overview
Overall Rating
Based on 7 users reviews
4.9
Rating Distribution
Positive
100%
Neutral
0%
Negative
0%
Last Updated Dec 17, 2024
Based on 7 users reviews
4.9
Positive
100%
Neutral
0%
Negative
0%
Easy-to-use interface
Offers robust campaign and customer engagement features
Efficient call tracking and recording tools
Excellent customer support
Requires hardware connection
Incoming call wait room is needed, according to some software users
Specific category lead setup should be improved
Yes, Ricochet360 offers an API.
Ricochet360 integrates with Encompass, Salesforce, Microsoft Dynamics, Verse, and Zapier.
Ricochet360 supports only the English language.
The Ricochet360 cost comes in five pricing plans, billed annually: SHUTTLE at $20/per seat/month, CRUISER at $35/per seat/month, BOOSTER at $85/per seat/month, EXPLORER at $125 per seat/month, and GALAXY at $165/per seat/month.
Call centers, merchant cash advances, insurance, mortgage and real estate, merchant cash advances, and education are typical users of Ricochet360.
Ricochet360 provides support through phone, email, and live chat.