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Overview
RingByName provides a cloud-based VoIP solution, powered by the OperatorX AI engine, which transforms business communications to build stronger customer connections. Despite some users reporting no extension options during calls, the platform offers extensive features, such as advanced call routing and mobility, which justify the investment for high-volume environments.
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Starting Price
Custom
RingByName Specifications
Interactive Voice Response (IVR)
Call Recording
Call Monitoring
Call Reporting and Analytics
What Is RingByName?
RingByName is a cloud-based VoIP phone solution designed to unify communications and maximize efficiency. It is a powerful call center software platform built to handle high-volume environments through its core AI, OperatorX. The platform offers key features, including a virtual receptionist that greets customers by name 24/7, helping project a professional image and boost customer service. The system also includes automated attendant and automatic call distribution (ACD) capabilities to minimize customer wait times.
RingByName Pricing
The vendor offers the following four RingByName pricing plans:
- Essential – $28.95
- Advanced – $34.95
- Enterprise – $44.95
- Call Center – Custom pricing
Disclaimer: The pricing is subject to change.
RingByName Integrations
The platform integrates with the following systems:
- Zapier Software
- HubSpot CRM Software
- Salesforce Engage Software
- Mailchimp Software
- Click2Call
- Microsoft Office 365
Who Is RingByName For?
RingByName software is ideal for various industries and sectors, including:
- Health and fitness
- Food and beverage
- Marketing
- Consultation
- Information technology
Is RingByName Right For You?
RingByName might be an ideal solution for enterprise IT departments and multi-location businesses looking to unify disparate communication services into one centralized system. It provides a strong economic case for migration, with capabilities to significantly lower overall telecom costs and improve internal productivity. Additionally, the software is HIPAA-compliant, ensuring the security of private and confidential user information.
Still doubtful if RingByName is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
RingByName Features
RingByName software ensures business continuity by instantly converting incoming voicemails into accessible MP3 audio files. These files are automatically forwarded to a user's designated email inbox, allowing staff to retrieve and respond to critical messages efficiently, regardless of their current location or device.
RingByName features a built-in CRM module to optimize opportunity management and simplify the sales process. It allows users to track activity, log all inbound and outbound calls, and share quick notes. The platform centralizes customer interaction history, providing valuable context needed to analyze sales performance and close deals faster.
This automated answering service operates 24/7, providing professional call handling without requiring dedicated staff. Leveraging the integrated CRM, it can deliver customized greetings to clients by name and prioritize callers based on predefined rules.
This functionality enables direct text communication with customers through the RingByName web and mobile applications. Users can utilize their office numbers to send and receive messages within the US, Canada, and Puerto Rico. Additionally, conversations can be assigned and tracked by team members, increasing responsiveness and improving internal workflow.
