RingByName: Pricing, Free Demo & Features

Name: RingByName
Rating: 4.7 (42 reviews)

Last Updated Oct 1, 2026

Overview

RingByName provides a cloud-based VoIP solution, powered by the OperatorX AI engine, which transforms business communications to build stronger customer connections. Despite some users reporting no extension options during calls, the platform offers extensive features, such as advanced call routing and mobility, which justify the investment for high-volume environments.

Overall Rating

Based on 42 users reviews

4.7

All Reviews

Rating Distribution

Positive

93%

Neutral

Negative

Starting Price

Custom

RingByName Specifications

Interactive Voice Response (IVR)
Call Recording
Call Monitoring
Call Reporting and Analytics
CRM Integration
Omnichannel Support
Call Scripting
Real-Time Dashboard
Voicemail and Callback Management
Agent Scheduling and Management

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What Is RingByName?

RingByName is a cloud-based VoIP phone solution designed to unify communications and maximize efficiency. It is a powerful call center software platform built to handle high-volume environments through its core AI, OperatorX. The platform offers key features, including a virtual receptionist that greets customers by name 24/7, helping project a professional image and boost customer service. The system also includes automated attendant and automatic call distribution (ACD) capabilities to minimize customer wait times.

RingByName Pricing

The vendor offers the following four RingByName pricing plans:

Essential – $28.95
Advanced – $34.95
Enterprise – $44.95
Call Center – Custom pricing

Get a personalized RingByName price quotation today.

Disclaimer: The pricing is subject to change.

RingByName Integrations

The platform integrates with the following systems:

Book a free RingByName demo to learn more about these integration arrangements.

Who Is RingByName For?

RingByName software is ideal for various industries and sectors, including:

Health and fitness
Food and beverage
Marketing
Consultation
Information technology

Is RingByName Right For You?

RingByName might be an ideal solution for enterprise IT departments and multi-location businesses looking to unify disparate communication services into one centralized system. It provides a strong economic case for migration, with capabilities to significantly lower overall telecom costs and improve internal productivity. Additionally, the software is HIPAA-compliant, ensuring the security of private and confidential user information.

Still doubtful if RingByName is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.

RingByName Features

Voice To Email

RingByName software ensures business continuity by instantly converting incoming voicemails into accessible MP3 audio files. These files are automatically forwarded to a user's designated email inbox, allowing staff to retrieve and respond to critical messages efficiently, regardless of their current location or device.

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Customer Relations Management

RingByName features a built-in CRM module to optimize opportunity management and simplify the sales process. It allows users to track activity, log all inbound and outbound calls, and share quick notes. The platform centralizes customer interaction history, providing valuable context needed to analyze sales performance and close deals faster.

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Virtual Receptionist

This automated answering service operates 24/7, providing professional call handling without requiring dedicated staff. Leveraging the integrated CRM, it can deliver customized greetings to clients by name and prioritize callers based on predefined rules.

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Business SMS

This functionality enables direct text communication with customers through the RingByName web and mobile applications. Users can utilize their office numbers to send and receive messages within the US, Canada, and Puerto Rico. Additionally, conversations can be assigned and tracked by team members, increasing responsiveness and improving internal workflow.

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Pros And Cons of RingByName

A quick look at RingByName's strengths and weaknesses to
help you decide if it's the right fit

Pros

Tracks calls and emails anywhere
Shows missed calls with clear ID
Customizable to team needs

Cons

Setup and contracts take time
Voice quality lacks consistency

RingByName Reviews

Insights from real users on RingByName’s features,
performance, and overall experience.

Total 42 reviews

4.7

All reviews are from verified customers

Rating Distribution

Stars

86%

Stars

Share your experience

Andy S.

Internet, 11-50 employees

More than a year

5.0

April 2026

“top notch support all around”

Pros

Antonio's customer support has been absolutely top notch. Thank you for all the effort you put into helping with all of our clients. You've all been incredible.

Cons

Honestly, there isn't much to complain about. My experience has been amazing overall, with no real negatives to mention. The support is fast, they test the fixes and everything has been handled really well.

Rating Distribution

Ease of use

Value for money

Customer Support

Functionality

Elizabeth T.

Education Management, 11-50 employees

Less than a year

5.0

December 2024

“user friendly calling tools”

Pros

Using the platform feels very easy thanks to its user friendly interface and the complete set of features it offers for managing calls. On top of that the customer support is excellent and always ready to help whenever needed.

Cons

At times, call quality can be affected by internet connection issues although that is not directly caused by the platform itself.

Rating Distribution

Ease of use

Value for money

Customer Support

Functionality

Kim N.

Health, Wellness and Fitness, 1-10 employees

Less than a year

5.0

November 2024

“reliable and fast support”

Pros

This is a very dependable company overall. Whenever something comes up, they're always there to help. The service is fast, friendly and consistently pleasant to deal with.

Cons

I don't have any complaints. I really love how simple and convenient it is to use.

Rating Distribution

Ease of use

Value for money

Customer Support

Functionality

View All 42 Reviews

Frequently Asked Questions

Quick answers to common questions to help you better understand the product, features, and services.

Who are the typical users of RingByName?

Typical users of RingByName include professionals working in consultation, food and beverage, information technology, health and fitness, and marketing industries.

Does RingByName have a mobile app?

Yes, RingByName has a mobile app available on Android and iOS devices.

What other apps does RingByName integrate with?

RingByName integrates with Salesforce, Microsoft Office 365, Zapier, Click2Call, HubSpot, and Mailchimp.

What language does RingByName support?

RingByName supports multiple languages, including English, Portuguese, and Spanish.

What level of support does RingByName offer?

RingByName provides form submission, phone, and live chat support options.

What types of pricing plans does RingByName offer?

The platform offers four pricing plans: Essential ($28.95), Advanced ($34.95), Enterprise ($44.95), and Call Center (custom pricing). Get a flexible RingByName cost today.

Does RingByName offer an API?

Yes, RingByName offers an API.