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Overview
SendHub centralizes business text messaging, providing tools for managing SMS/MMS, automations, and shared inbox conversations. While it does not include advanced call routing features, the platform enables teams to manage text-based customer interactions efficiently.
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Starting Price
Custom
SendHub Specifications
Call Reporting And Analytics
Integration With Help Desk And Support Systems
Interactive Voice Response (IVR)
Call Recording
What Is SendHub?
SendHub is a business text messaging platform that enables organizations to manage SMS-based communication from a shared inbox. The platform supports two-way texting, SMS notifications, alerts, surveys, and scheduled messages, along with group messaging and keyword-based interactions. It also offers SMS and MMS support, including toll-free, 10DLC, shortcode, and hosted SMS options. SendHub includes bulk and mass texting capabilities for sending messages at scale.
SendHub Pricing
The vendor offers five SendHub price plans:
- Lite: $19/month
- Lite+: $37/month
- Starter: $52/month
- Basic: $100/month
- Custom: Tailored pricing
Disclaimer: The pricing is subject to change.
SendHub Integrations
The software supports integration with multiple systems and platforms, such as:
Who Is SendHub For?
SendHub is ideal for organizations across a wide range of industries and sectors, including:
- Healthcare
- Heavy equipment
- Nonprofits
- Real estate
- Recruiting
- Restaurants
Is SendHub Right For You?
SendHub is suitable for businesses seeking a secure and scalable messaging platform. With HIPAA-ready and GDPR-compliant security, it safeguards sensitive communications while supporting team collaboration. Trusted by over 10,000 users and praised in hundreds of reviews, SendHub is an efficient choice for organizations aiming to improve customer engagement and streamline communication workflows.
Still doubtful if SendHub software is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
SendHub Features
The platform’s Inbox centralizes all business text messaging, making it easy to manage conversations in one place. Teams can collaborate on messages, assign conversations, and ensure no customer inquiry is missed. With real-time notifications and multi-user support, businesses gain efficiency and transparency in managing communications.
The software provides detailed analytics to track messaging performance and engagement. Users can generate reports on delivery, responses, and campaign effectiveness to make informed decisions. These insights help teams optimize strategies and measure the impact of their communication efforts.
This feature allows teams to create and save reusable message templates for frequent communications. It reduces manual typing, ensures consistency, and speeds up outreach. Templates can be personalized, making customer interactions faster and more professional.
The platform’s merge fields enable dynamic personalization by automatically inserting contact-specific details into messages. This ensures messages feel personal and relevant to each recipient. By streamlining customization, teams can save time while maintaining high-quality communication.
This feature helps businesses organize contacts into groups and grow their subscriber lists using unlimited keywords. Users can set up text-to-join campaigns and manage large audiences efficiently. It simplifies targeting, segmentation, and marketing efforts for more effective messaging campaigns.
