Last Updated
Overview
sipgate offers cloud-based telephony solutions that help businesses efficiently manage calls, routing, and SMS. Although it lacks chat and email support, its Interactive Voice Response (IVR) and Customer Relationship Management (CRM) integrations, along with VoIP capabilities, make it a dependable choice for teams seeking flexible communication.
Be the first one to leave a review!
No review found
Starting Price
Custom
sipgate Specifications
- Interactive Voice Response (IVR)
- Call Recording
- Call Reporting and Analytics
- CRM Integration
What Is sipgate?
sipgate is a comprehensive cloud phone system designed to replace traditional landlines with a web-based interface. It allows businesses to manage calls, voicemails, and routing from anywhere, overcoming the limitations of fixed hardware. Features like Visual Routing simplify complex call flows, while the Event List provides transparent communication history, helping teams stay organized, responsive, and efficient across both office and mobile communications.
sipgate Pricing
sipgate offers the following plans:
- Business S: £12.95/user/month
- Business L: £17.95/user/month
- Business XL: £22.95/user/month
- Enterprise: Custom pricing
Disclaimer: The pricing is subject to change.
sipgate Integrations
The software supports integration with multiple systems and platforms, such as:
- Salesforce
- Zoho CRM software
- Teamgrid
- SugarCRM software
- SuiteCRM
Who Is sipgate For?
sipgate is ideal for a variety of industries, sectors, and business teams, including:
- Real estate agencies
- Legal practices
- Medical clinics
- Tech startups
- Marketing agencies
- Consulting firms
- Customer support teams
Is sipgate Right For You?
sipgate is ideal for businesses and teams seeking secure, web-based telephony with flexible setup and scalable VoIP features. Its ISO 27001-certified German data centers and GDPR-compliant infrastructure ensure data protection and reliability. With over a decade of experience and 24/7 monitoring, the platform provides adaptable, secure communication, enabling businesses to scale and maintain reliable, efficient telephony as their needs evolve.
Still unsure about sipgate? Connect with our customer support staff at (661) 384-7070 for further guidance.
sipgate Features
Visual Routing
sipgate allows businesses to manage call routing in a single, intuitive interface. Routes go live immediately, and incomplete or misconfigured paths are flagged for correction. Users can create and edit routing anytime without support, saving valuable time while ensuring calls always reach the intended destination efficiently.
Event List
The platform centralizes all calls, faxes, and voicemails in one inbox, allowing users to archive, label, and summarize conversations. Contacts can be stored and shared, while starred items highlight critical messages. Notifications and notes ensure teams stay organized, maintain communication history, and never miss essential interactions.
Call Queuing
sipgate enables efficient call handling by queuing incoming calls when all group members are busy. Calls are routed to the first available team member, and setup is quick with customizable on-hold music or greetings. This feature, included in the Pro Package, helps maintain customer satisfaction and seamless call management.
Busy Lamps
The software provides real-time presence indicators for colleagues, showing when they are on a call or being called. Compatible with popular VoIP phones from multiple manufacturers, busy lamps allow team members to pick up calls from another device and coordinate efficiently, reducing missed calls and improving internal communication.
Interactive Voice Response
sipgate offers a virtual switchboard that guides callers via recorded menus to the correct department or extension. Multi-level IVRs can be created to simplify navigation for larger organizations. This feature automates call routing, reduces wait times, and enhances customer satisfaction while connecting employees without revealing personal extensions.
Pros And Cons of sipgate
Pros
Cloud telephony setup and configuration fully in browser
Includes over 150 valuable telephony features
Call recording automatically records outgoing calls
Cons
Customer support response times may vary
Voicemail functionality can occasionally experience issues
sipgate Reviews
No reviews yet!
Be the first to review this product
Frequently Asked Questions
What language does sipgate support?
sipgate software primarily supports English and German.
What other apps does sipgate integrate with?
sipgate software supports integration with multiple systems and platforms, including Zoho CRM, SuiteCRM, SugarCRM, Salesforce, and Teamgrid.
What types of pricing plans does sipgate offer?
sipgate price starts at £12.95/user/month for the Business S plan, rising to £17.95/user/month for Business L and £22.95/user/month for Business XL, while Enterprise plans are available with custom pricing tailored to larger organizations. Get a detailed sipgate cost breakdown to make an informed decision.
Does sipgate offer an API?
Yes, sipgate offers an API.
Does sipgate have a mobile app?
Yes, sipgate offers a dedicated mobile app.
Who are the typical users of sipgate?
sipgate features are used by small to mid-sized businesses, remote teams, startups, customer support teams, and organizations seeking flexible, web-based telephony solutions.
What level of support does sipgate offer?
sipgate offers support via phone, a ticketing system, and a dedicated help center.