Last Updated

Overview

Traq.ai offers conversation intelligence software that captures sales interactions and provides actionable insights for improved performance. It records calls and analyzes discussions to highlight opportunities. Although transcription limits apply per user, its AI summaries and coaching tools enhance deal closure. Overall, Traq.ai's analytics drive sales success effectively.

Traq.ai Specifications

  • Call Recording
  • Call Reporting and Analytics
  • CRM Integration
  • Real-Time Dashboard

Traq.ai Features

Call Recording And Transcription

Traq.ai features record audio and video from meetings through calendar links or manual upload. The platform converts speech into text quickly for review. This ensures accuracy and retains details from fast-paced conversations. Users can easily share transcripts with teams, helping verify commitments and enhancing overall accountability in sales processes.

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Conversation Analytics

The system examines talk ratios, keywords, and patterns in discussions. Traq.ai highlights objections or competitors mentioned during calls. Such depth reveals hidden trends across multiple interactions. Managers gain data for strategy adjustments, support better forecasting, and strengthen team decision-making.

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Buyer Sentiment Analysis

It detects emotions and intent from voice tones and words used. It categorizes responses as positive, negative, or neutral per topic. The insights guide follow-up approaches tailored to the client's mood. Sales reps adjust pitches accordingly, foster trust, and accelerate deal progress.

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Deal Risk Profile

The tool evaluates factors such as engagement levels and unanswered questions during calls. Traq.ai assigns risk scores to opportunities based on analysis, and early warnings allow interventions before losses occur. Teams effectively prioritize high-risk deals, enhance pipeline management, and boost win rates.

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Pros And Cons of Traq.ai

Pros

  • Captures buyer sentiment accurately

  • Provides detailed call summaries

  • Offers objective call scoring

Cons

  • Score calculations lack transparency

  • Follow-up drafts need tweaks

Traq.ai Reviews

Total 12 reviews

4.9

All reviews are from verified customers

Rating Distribution

5

Stars

92%

4

Stars

8%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Share your experience

MH
Michel H.

Marketing and Advertising, N/A employees

More than a year

5.0

“useful meeting recording”

Pros

Getting everything up and running was simple and using it day to day has been just as easy. We rely on it to record all of our meetings, both internal and external and it has honestly been a lifesaver.

Cons

I haven't come across anything to dislike about it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AR
Armando R.

Health, Wellness and Fitness, N/A employees

Less than 6 months

5.0

“helpful call summaries”

Pros

The call recording, transcription and summaries are very accurate, including minutes, risks and action items. It's been incredibly useful for keeping up with all the important details from calls and it lets me stay engaged in the conversation instead of stressing about note taking.

Cons

The mobile app is still fairly new and at first it had some difficulty separating different speakers especially when remote participants were coming through a conference room speaker.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

10

CP
Christina P.

Commercial Real Estate, N/A employees

Less than 6 months

5.0

“gives us more time for selling”

Pros

This gives us more time to focus on selling instead of spending it writing notes and manually entering them into the CRM. The buyer sentiment analysis is especially useful too since it helps me better understand what's happening throughout the rest of the sales process.

Cons

Only thing I'd still want is for it to create the perfect follow up email for every person after a call.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

Frequently Asked Questions

Who are the typical users of Traq.ai?

Traq.ai is commonly used in insurance, finance, consulting, and sales sectors.

What language does Traq.ai support?

Traq.ai primarily supports English language.

Does Traq.ai have a mobile app?

Yes, Traq.ai offers a mobile app for iOS and Android.

What level of support does Traq.ai offer?

Traq.ai provides support through FAQ, chat, and a ticket-based system.

Does Traq.ai offer an API?

The vendor has not shared information about its API.

What other apps does Traq.ai integrate with?

Traq.ai integrates with Salesforce, HubSpot, Zoho, and others.

What types of pricing plans does Traq.ai offer?

Traq.ai price includes Individual ($30/Month), Professional ($60/Month), and Enterprise (custom) plans. Get a personalized Traq.ai cost quote.