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Overview

Trellus.ai is an AI-powered sales assistant that provides real-time coaching and automated workflows for outbound sales teams. While users who have developed their own style might initially find it challenging to incorporate AI suggestions, the platform offers impressive live transcription to ensure high-quality communication and team productivity.

Trellus Specifications

  • Call Recording
  • Call Monitoring
  • Call Reporting and Analytics
  • CRM Integration

Trellus Features

Real-time Sales Guidance

This feature provides adaptive live coaching during active sales calls. By offering instant prompts for common objections and customized talk tracks, the system empowers representatives to navigate difficult conversations with confidence, leading to a significant increase in meeting booking rates and overall conversion.

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Embedded Parallel Dialer

Trellus features an integrated dialing engine that allows sales teams to execute tasks five times faster by calling multiple prospects simultaneously. It automatically filters out voicemails and busy signals, ensuring that agents spend the majority of their day live, meaningful conversations with potential clients.

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Automated Inbound Handling

Trellus utilizes intelligent voice agents to manage inbound telephony workflows, including call routing and initial data collection. These AI agents ensure 24/7 availability for customer inquiries, effectively eliminating long hold times and providing immediate assistance for common support questions or appointment scheduling.

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Autonomous QA Monitoring

This tool automates quality assurance (QA) by scanning every inbound and outbound interaction in seconds. The system identifies specific gaps in script adherence and provides managers with real-time tracking of team performance, facilitating more targeted coaching and continuous improvement of service standards.

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Pros And Cons of Trellus

Pros

  • Intuitive Chrome extension enables rapid team deployment and onboarding

  • Real-time behavioral cues help sales reps navigate difficult objections

  • Deep native integrations keep call data synchronized with leading CRMs

  • Automated post-call workflows eliminate manual notetaking and logging

Cons

  • Certain advanced conversational intelligence tools are restricted to top tiers

  • Some veteran representatives find it difficult to adapt to mid-call AI prompts

  • Lacks deep specialization for highly technical or niche industry terminologies

Trellus Reviews

Total 1 reviews

5

All reviews are from verified customers

Rating Distribution

5

Stars

100%

4

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0%

3

Stars

0%

2

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0%

1

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0%

Share your experience

ZW
Zoe Wood

Not Specified, N/A employees

5.0

“auto dialer is a game changer”

Pros

The auto dialer has been a total game changer. Instead of wasting time dialing numbers one by one, it takes care of the whole process quickly.

Cons

It's been excellent to use and honestly I don't have any complaints.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Frequently Asked Questions

What level of support does Trellus offer?

Trellus offers email support and a dedicated customer success manager for Growth plan users, alongside an online knowledge base.

Does Trellus have a mobile app?

Trellus does not offer a mobile app.

Does Trellus offer an API?

Yes, Trellus software offers an API.

What types of pricing plans does Trellus offer?

Trellus offers a Free plan at $0/month, Power at $59.99/month, Parallel at $149.99/month, and a Business plan with custom pricing. You can request a personalized Trellus cost quote for your business today.

What language does Trellus support?

The user interface and real-time coaching for Trellus.ai primarily support English, though its transcription engine is capable of recognizing various accents.

Who are the typical users of Trellus?

Trellus is ideal for B2B SaaS and Technology, Professional Services, Financial Services, Healthcare Sales, Real Estate, and Marketing Agencies.

What other apps does Trellus integrate with?

Trellus integrates with platforms such as Salesloft, Outreach, Orum, HubSpot, and Apollo.io.