Commusoft

Very Simple Software Once Configured

Pros

It's convenient to schedule daily tasks for engineers and adjust job assignments as needed.

Cons

Setting up initially can be quite complex. Additionally, managing invoices and adjusting them is not simple.

Superb Tool

Pros

Commusoft plays a crucial role in our company's operations.

Cons

It would be beneficial to allow multiple mobile numbers on the primary account.

Commusoft Software User Review

Pros

Five stars! This software is a game-changer! It ensures our business runs seamlessly. We manage everything from invoices to scheduling and engineer tracking in one place. The invoices are professional, and reminders ensure timely payments and maintenance. It's a huge time-saver. Customer service is exceptional, always ready to answer our queries promptly. Highly recommended!

Cons

In the customer profile, I would prefer an option to indicate whether they have a contract with us or not. If they do, it should allow us to specify the contract duration. This feature would help us track clients with contracts and their terms.

Commusoft Review

Pros

Managing users and invoicing is uncomplicated. The overall layout is very intuitive.

Cons

The maps feature experiences delays when showing the location of engineers.

Very poor CRM system

Pros

There's nothing. The system is quite challenging to operate.

Cons

The app differs significantly from the desktop version, and it lacks the capability to provide on-site quotes.

Take your business to the next level

Pros

Once set up, the software is easy to use. Having everything centralized is immensely helpful for staying organized and accessing job histories quickly.

Cons

My main concern is the absence of telephone support in our package. I believe this should be available to all clients, as currently, we only have email support unless the issue is complex enough for a call to be arranged.

A great tool for running our company

Pros

It meets all our needs for running our plumbing, gas, electrical, and minor building works company. We rely on it for diary management, invoicing, customer communication, and more. It enhances our operational efficiency.

Cons

Support is conducted via email; there isn't a dedicated phone number for direct communication. However, they usually respond promptly.

Seamless job management

Pros

It's incredibly user-friendly; we can monitor ongoing projects, review engineer notes, store images, and invoice, all from one platform.

Cons

It would be convenient to transfer tenant addresses when landlords move homes.

Game Changer

Pros

It effectively tracks all jobs and customers, and the reporting features are excellent.

Cons

Some tasks can be challenging to execute initially, but practice helps.

Using Commusoft as a Property Maintenance firm.

Pros

Scheduling jobs for our engineers is effortless. The system allows engineers to access their schedules via the Commusoft app on their phones, update job statuses, and enable seamless communication between field and office teams. We can then generate job reports and invoices directly from Commusoft to clients.

Cons

Storage issues occasionally arise, necessitating manual deletion of pictures/videos from old jobs.