Last Updated

Overview

Appcues software enhances product adoption with intuitive in-app experiences. It helps create seamless flows, target audiences effectively, and integrate effortlessly with leading tools. Some users feel that managing a high volume of flows can be challenging, but powerful segmentation and customization ensure meaningful interactions at every step.

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Overall Rating

Based on 14 users reviews

4.3

Rating Distribution

Positive

86%

Neutral

7%

Negative

7%

Starting Price
Custom

Appcues Specifications

Document Management

Task & Project Management

Integration with Other Tools

Feedback Management

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What Is Appcues?

Appcues is a no-code user engagement platform designed for Software as a Service (SaaS), enabling businesses to drive product adoption at scale. Built for non-technical teams, it simplifies in-application (in-app) onboarding, announcements, and surveys without requiring developers. The solution provides tools to track and analyze product usage efficiently, helping businesses enhance user experiences. By streamlining engagement, Appcues supports seamless onboarding, increased adoption, and sustained growth through personalized, data-driven interactions.

Appcues Pricing

The platform is designed to grow with businesses of all sizes, offering flexible plans tailored to user engagement needs. Its plans include:

  • Start–starting at $300/month, paid annually
  • Grow –starting at $750/month, paid annually
  • Enterprise–Custom pricing
Explore core features at no cost with the free plan or try Appcues pricing plans through a free trial.

*Disclaimer: The pricing is subject to changes.

Appcues Integrations

Appcues supports integrations with various platforms, including:

Users can schedule an Appcues demo to learn more about its integration.

Who Is Appcues For?

Appcues helps business of all sizes to create meaningful in-app experiences. Designed for product teams, marketers, and customer success professionals, it helps boost user onboarding, interaction, and long-term usage.

Is Appcues Right For You?

Appcues empowers businesses to drive seamless product adoption and user engagement without relying on developers. With in-application (in-app) walkthroughs, targeted messaging, and interactive elements, it enhances user experiences effortlessly. Marketing teams can deliver impactful announcements and promotions while administrators ensure security with role-based access. Net Promoter Score (NPS) surveys provide actionable insights, helping businesses optimize products and increase retention.

Are you still unsure about Appcues? Contact us at (661) 384-7070 and get expert assistance from our team regarding any further queries.

Appcues Features

In-app messaging keeps users engaged by delivering timely, interactive experiences within applications. Appcues enables dynamic targeting, seamless connections between channels, and precise measurement of impact. This drives user activation, adoption, and growth through guided flows, checklists, surveys, announcements, contextual support, and AI-powered writing.

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Action-based emails send timely, personalized messages triggered by user behavior. The Software enables seamless connections between email and in-app experiences, ensuring consistent engagement. With easy drag-and-drop creation, templates, and deep personalization, it keeps the users informed, engaged, and moving forward effortlessly.

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Appcues features push notifications that deliver timely messages that capture attention and drive engagement. It connects notifications to in-app experiences, ensuring a cohesive user journey. With opt-in prompts, in-depth reporting, and intuitive management, every message is strategically timed to inspire action.

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The platform offers automated workflows to create seamless, multi-channel user journeys that adapt to behavior in real-time. It integrates email, push notifications, and in-app experiences with branching logic, custom audiences, and detailed reporting. This ensures all interactions are timely, relevant, and conversion driven.

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Data and analytics transform product interactions into actionable insights. This powerful feature tracks user behavior, engagement, and feature adoption by enabling segmentation and targeted workflows. With real-time metrics across in-app experiences, emails, and push notifications, it measures impact and effectiveness of all marketing efforts.

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Pros And Cons of Appcues

Pros

  • Easy to use, no-code/low-code experience for non-technical users

  • Smooth and intuitive UI with a drag-and-drop builder

  • Helps product teams create in-app experiences without engineering support

  • Frequent feature updates and beta enhancements

Cons

  • Audience builder and user lookup features are slow to populate

  • Reporting and analytics could be more comprehensive

Appcues Reviews

Total 14 reviews

4.3

All reviews are from verified customers

Rating Distribution

5

Stars

57%

4

Stars

29%

3

Stars

7%

2

Stars

0%

1

Stars

7%

Share your experience

O

Oscar

Higher Education, 500+ employees

Free Trial

5.0
September 2022

Cool features and solid tools

Pros

These are super easy to use, nothing complicated about them at all. I didn't run into any confusion or weird setup stuff.

Cons

I was surprised by the price especially when you compare it with other tools. Even though some of those aren't as useful, they're definitely cheaper.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

10

Functionality

9

A

Anonymous

Media Production, 51-100 employees

Less than 6 months

1.0
March 2022

Not the smoothest experience

Pros

If you're not part of the internal team, I'd say skip this. They'll tell you it works fine without help from Support but in reality, you might need to tweak your product just to fit Appcues. And if you're based in the UK, heads up, their support is only in the US. That means staying up late for email replies that aren't always simple.

Cons

Troubleshooting stuff is a problem, the interface isn't the best and honestly the setup feels way too complicated.

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

2

Functionality

3

S

Sarah

Computer Software, 51-100 employees

More than a year

5.0
August 2021

Really happy with AppCues

Pros

AppCues is really flexible. I picked it up with barely any training and the online resources helped a lot. Everything felt easy to figure out.

Cons

There's absolutely nothing I dislike about this software. It's just awesome.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Frequently Asked Questions

Appcues offers integrations with multiple platforms, including Slack, Zapier, Stripe, Salesforce, Microsoft Teams, Marketo, Jira, HubSpot, Google Analytics, and Twilio Segment to enhance user engagement and streamline workflows.

Appcues powers product-led businesses of all sizes, enabling product teams, marketers, and customer success professionals to enhance user engagement and drive growth.

Yes, Appcues have a mobile app for users to install and use. It provides a platform for building and deploying in-app experiences, including onboarding flows and surveys, directly within mobile applications (iOS and Android).

Appcues cost scales with businesses of all sizes, offering flexible plans for user engagement. Options include Start (starting at $300/month), Grow (starting at $750/month), and Enterprise (custom pricing). The Start and Grow plan is billed annually. Explore Appcues price with a free trial or start with the free plan.

Appcues offers support via a knowledge base, chat options, and email/help desk assistance through a ticket system.

Appcues supports multiple languages through 'Appcues Localization' that enables seamless multilingual support by allowing content to be translated into any language, including Spanish, Mandarin, and Bengali.

Yes, Appcues offers API access.